terrible rude driver who don't understand the laws you can't towna vehicle with a person in it while waitijg for my wife to come out of the bathroom a driver started yekkibg at me becuside he was Ina hurry he wasnt even towing my vehicle he has no right to tell me anything read more

All I can say is they are great--not just once, but twice! We needed them when our RV engine died while I was on my way to California from North Carolina for a big meeting. What could have gone wrong did, and that was with the RV. Knittle's Towing came out quickly to help with the first breakdown, allowing me to get back on the road with the car rental. Weeks later, I had to tow it from one shop to a Ford dealership, and once again, they responded quickly, professionally, and with a friendly attitude. It was the same guy who towed us again. I highly recommend them for towing, especially if you have an RV. Thanks again, guys, for your help! read more

Excellence by every measure. By far the best towing outfit this side of the Statue of liberty. Fast, friendly service at a reasonable price, what else could you ask for? read more

Wish I could leave zero stars. After a horrible car accident, the owner notified my father, who was picking up the car that the driver had left the scene of an accident. All this information was incorrect, and could not be further from the truth. After three days of trying to obtain a police report and contacting multiple police agencies, we found out that this was not the case, and that it was a wrong car that had been mixed up with ours. Contacted the manger of tow company only to hear he couldn't care less. Will be filing civil suit for misrepresenting law-enforcement and for pain and suffering. read more

Knittle's Towing - Towing Near Me - Albuquerque, New Mexico

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Please don't send me anything you low life jerk! You have my number! Don't worry. I'm still going to see you in court. You messed my car up so bad that it has to go to the dealer. So until I can afford to pay the damage your towing company charged I will leave truthful reviews about your shady work where ever I can!!!!! Own it bad ass. Right. Isn't that you? Treating people like shit read more

Knittle's Towing - This says it all - Towing Near Me - Albuquerque, New Mexico

I was hauling a load of steel on I40 through Albuquerque when the dunnage (boards that are used to support the load) collapsed. The only thing that kept the load from falling off my flatbed and onto the road was the straps I put on. My company got in touch with Knittles and soon Alan, who is the grandson of the founder of the company showed up. Alan assessed the situation and got things secured enough that I could drive to a vacant lot and the rest of the mess could be placed on my trailer properly. There was a bunch of small pieces that were not put on pallets correctly by the shipper that needed to be fixed as well. After being at the vacant lot for some time, an older man showed up. Walked up to me and told me that Alan was his grandson and that "he's a fucking idiot and doesn't know what he's doing"! He then went on to ask me to tell Alan to stop working. I said that it was not my call to make and that I am a company driver. I told him he could call my boss. He spoke with my boss and they agreed it would be best to complete the job Monday due to it getting dark. The old man said he would have the small stuff created up for me by Monday I waited the weekend out and called Monday morning. A man answered the phone, turns out he is second generation Knittle; father to Alan and son of the founder. I told him who I was and what I had been told. Over the phone he told me that "that is not what we do here. That we recover and secure". I told him that I would be there shortly and we could figure it out. I arrived and walked in and introduced myself. I told him what I have been told and he started to argue with me. He got very nasty and was very rude. I asked him at one point why he was being so rude to me. I said that I had been polite and respectful and I did not understand why. He then went on to tell me that it was my fault that the load had collapsed! I told him know that everybody that saw the load said it was clearly the shippers fault and not mine being the driver. I told him what his dad had told me about crating things up. He said "I have no idea what you're talking about we don't do that here. The only way we will find out is when my dad shows up and that won't be until Friday". I told him that would not work. He then managed to grunt something to me that somebody would be there in about half an hour. Sure enough Alan and another employee arrived and they fixed everything for me. I truly feel sorry for all the employees that work here. The old man and his son the dad of Alan are two of the rudest nastiest people I've ever met in my life! How they continue to run a business is beyond me. The employees do an awesome job but as for the ownership; they are miserable excuses for people! read more

Knittle's Towing - Towing Near Me - Albuquerque, New Mexico

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On 2/2/2022, during the terrible winter ice and snow storm, I was stranded on the side of the road with a car that couldn't safely continue on the roads. My car was slipping and sliding all over. I was, quite honestly, scared but relieved that I didn't get into a car accident. An employee with this company saw me on the side of the road with my flashers on and offered to tow me to safety for a reasonable amount ($75). I told the tow truck driver that I'd double the amount if they would tow my car to my house (about 2 miles away) and he agreed. But, get this...he told me the boss said I did not have to pay double. They only asked for a flat fee of $100. I don't know ANY company that insists on taking less. Take it from this professor, A+ all around. Thank you so much, Knittle's Towing. read more

I've used them twice, great people. There driver Pedro is the best. I would use them again if I ever need a tow.

Our RV broke down in the middle of a very busy street. After being on the phone with our insurance road side assistance for over an hour, they couldn't find a tow service in the area for our RV. So, we got on the phone to find our own tow and got hold of Knittle's. He was there within minutes, as we explained we were in a dangerous spot. Not only that, but the price of the tow was way below the usual. We appreciate you, Knittle's. read more

My husband got stuck on the on ramp of the freeway in his semi truck. I'm thankful for the service and kindness the tow truck driver Offered. He was able to get him back safely on the road to his next stop. Quick service read more

They were the chosen company to tow my vehicle by the police, I didn't approve of this company but of course had no choice. I was already frustrated of course but understood the circumstances. I called to see about getting my car and they were nothing but rude and insulting and provided no help, they were simply trying to hold my car as long as possible yo get money out of me. On top of all that they wrecked my car when towing it and I had to fix more damage then I had caused because of their negligence read more

My car had been towed to their lot on Jefferson and my husband and I picked it up the next morning, we were greeted by a friendly guy who said the owner would be there in a few minutes to help us, apparently he had to walk from the trailer across the parking lot where he lives to come help a customer. When he walked in, my husband said " Good Morning " to which there was no response and preceded to ignore us while he looked for our paperwork. He was rude and acted like we were inconveniencing him. So while my husband took care of the paperwork and paid the bill of $166.79, I walked to the back lot and retrieved the car, my husband went on to work and I drove the car home. When my husband got home from work he noticed there was damage to the front quarter panel on the passengers side, the car is white and there was orange paint on it where the corner was smashed in, there is also two cracks in the panel and damage to the headlight trim. It was towed from a car wash on Zuni so the next day I drove to the car wash to see if there was any clue as to what happened, well the block wall that it was parked next to is painted orange and there was about a yards length of a white scrape where the car was obviously dragged against the wall. So from there I drove the car back over to Knittle,s Towing Inc. to show them the damage. The owner immediately got angry and said they never touched the body of the car, that they come from underneath the car to drag it up onto their flatbed truck. Obviously he wasn't there to know exactly HOW my car was hooked up and exhibited NO interest in finding out what did happen, in fact he accused me of causing the damage or it being previously damaged and blaming it on them. At that time he said to me, and I quote " I'm gonna go with when you were that close to the wall parking is when that happened " and " I'm not gonna do anything about it ". At that point a younger angry man said that because it was over 24 hrs. I basically couldn't Prove anything then preceded to have the driver send pictures to his phone to show to me, and HE said and I quote " So we have pictures of the damage before we touched it " and " it's New Mexico State law, we follow all laws around here " then " cause before you do an impound you have to take pictures of the vehicle as per PRC regulation, which we do ". So the pictures he showed me ... were AFTER it had been loaded onto their truck, not BEFORE as stated in the PRC's regulations. During this whole exchange he accused me of driving it to a parking lot and damaging it there (which does not fit their story of the damage already being there when they picked it up) then coming back just to get money, I told him " no, I just want that fixed " then he said " we're not gonna claim any damage " and that I could make a police report. I may have to make a police report but first I'll file a claim with my insurance company so I will at least get back my deductible ! This sounds more like a deposition than a review because it might have to be, and I want to keep it all fresh in my mind, as I said in a previous review " today's world is SO full of anger and hostility and that makes me sad, but gaslighting people just makes me sick " and these guys really make me Sick! I just wish I could give them LESS than one star !!! I also said in a previous review that it would be a GOOD policy to have people visually inspect their vehicle and sign off on it BEFORE driving it off their lot. Which they did NOT do, I do not know their official policy because It was NEVER provided to me. And I have to wonder WHY... and I also wonder how many other people have they willfully wronged? read more

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Literally the best service getting my car towed to the tire shop after popping two tires! Thank you so much.

Hello Albuquerque! Knittle's Towing are the best at towing and most reliable towing company in Albuquerque! My car had been stolen and was towed by Knittle's Towing. I went to the place of business and was so scared of how I would find my car and in what condition I asked for help from one of the guys in the yard - and he was so willing to come help me. We went through the car and figured what my car needed I did not know how I was gonna pay for the tow as I am on a very limited SS budget They ended up buying my Chevy Cavalier and they did not make me pay for the tow eitherI feel so blessed to have met the Knittle's Towing Father and SonTeam God Only Know What I was going Through..... I Would Recommend Knittle's Towing to Anyone - Any Day of the Week Thank you Both! Angela read more

Hats off to Barry and Jahna. They are 2 very special people. They took a very bad situation for us and a broken down Budget Rental truck and made it an OK experience. They towed a replacement truck all the way from Albuquerque to Sant Rosa. IF that wasn't enough, when they got the truck to us, it was filthy and had a flat tire. Barry swapped tires from the broken down truck while Jahna cleaned the entire cab to make it a little nicer for our road trip to NJ. All the while they were doing their best to cheer us up. Barry: If I'm ever in NM I will call you. If you're ever in NJ, give me a call. Thanks for making it a little more "bear" able :-) Hope all is well. read more

Once again, a call to Knittles Towing saved the day. My broke down truck wasn't going to move another inch. Within 20 minutes of calling, they had a truck to my location. They have always been professional and fast and always 100% damage free. read more

Knittle's Towing - Saving the day......again. - Towing Near Me - Albuquerque, New Mexico

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owners very rude before towed the vehicle threatened to leave me on side of road and basically forced me out of the vehicle. when we went to look at the vehicle the owner came out yelling saying kids couldn't go back while the owners child was out walking around all the vehicles. stating she owned the yard! no signage posted stating couldn't go back. wouldn't recommend for any reason. read more

My cars abs light came on and was not drivable. A very respectful and prompt gentleman came by, named Allen came and towed it to brake masters. i would highly recommend this tow company for all your towing needs. read more

My starter failed and my mechanic recommended Knittles. He arrived within ten minutes and in no time had my vehicle hooked ip and off we went. Very nice, personable guy. Great service!!Response time was fast today but of course there is not a lot of traffic these days. It's important to remember that a lot of vehicles on the road mean more accidents day and night, so sometimes wait time is longer. read more

My husband broke down in the middle of no where. Thank God I was able to provide Mike, the driver my husbands GPS location. Mike quickly answered the phone and was on his way in no time. I really appreciated his fast response time because it was really dangerous where my husband was located. Thanks again! read more

What a grouchy old man. I do not recommend this place of business to anyone. Please don't spend your money here and deal with the aggravation I experienced. read more

Walked out one morning to an entire tire and lugnuts gone. I called Firestone and they do business with knitters towing. The guy came out within ten minutes and had me over at Firestone in less than 30 minutes. He was super nice, very personable and efficient! Hopefully I never need to use a towing company again, but if I do, I'll for sure call them. read more

Horrible customer service. Owner could give two shits about you or your vehicle. I would not recommend this towing service to anyone. Employees may be nice but owner is unprofessional. Never will I be a returning customer. If you want to get treated poorly definitely call this towing service. read more

Wonderful experience during a highly emotional car breakdown. From the first contact calling for a tow to the driver who actually towed my car, everyone was so nice and respectful of me and my car. They were prompt and really put the "care" in car!!! read more

Knittle's Towing - Towing Near Me - Albuquerque, New Mexico

I highly recommend this place! I believe my tow driver was Patrick. My car broke down at a shopping center and Patrick was quick and professional. I tried to tip him for my tow because I was so grateful for his time but he refused. I'm a small town girl whom my grandfather, Marlin Terry with Terry's Service Center owns his own mechanic shop three hours east of Albuquerque. I've been fortunate enough to have my grand-dad take care of my cars for me growing up. After I moved to Albuquerque for college at UNM, I had to take on the responsibilities. I was literally three days away from graduation and my car gave out. My grandpa called this tow company and I couldn't be more grateful and happy with their service. I know this work isn't the easiest but coming from the other side I'm happy they helped this small town girl that's way from home out. Thank you Patrick! I will definitely be using them if need be and telling others about them. May blessings to this company. read more

It's a tough job being the tow yard that has to do the dirty work. While dealing with a tow yard can be a pain especially when the timing is bad, Knittle's towing is professional and they work to make the process easier. The drivers are knowledgeable and do what they can to be quick and get you taken care of. It is nice to work with a quality local company. read more

Extremely rude ' customer service '. Was simply trying to have my car moved because of insurance claim and they hung up on me!

My entire family has used this company for years and always had great experiences. Today that changed horribly. When we called to have our car towed we were told they would be to us in an hour or less. 90 minutes later we called to see where they were. On the way. Another 40 minutes before they showed. That's not great, seeing as my husband needed to get to work, but could be overlooked were they not incredibly rude. Horrible dispatch guy and an unbelievably snide and rude driver. I am so disappointed; I have trusted this company for a very long time, but atrocious customer service from these two men has ruined this company for me. If you want friendly and respectful people, don't call this company. Also, my husband just paid their fee, and the still very rude driver read his credit card number and expiration date out loud over an open line. Outrageous. Incompetent. read more

I placed a call to Knittle's and was greeted with "Make it quick, I'm busy!" The rest of the call followed suit. As an auto claim adjuster, I speak with tow facilities almost every day and imagine it's not a fun job. However, that does not excuse truly deplorable customer service, especially when I went out of my way to be polite and patient. I would not recommend this tow service to anyone if they treat all their customers the way I was treated. read more