Pool is nice and big, however, the "noodles" and kickboards have not been replaced in years and…read morethere are so few of them. The snack bar prices are a bit steep for a snack bar and they don't have enough people working there. You can wait on line for food and drinks for 20 min. They also need bug zappers. Locker room should be cleaned or at least the floor should be dried several times a day. Please enforce no loud music. Great music throughout the day but some people bring speakers and play some crappy music very loudly. More table in shade needed in snack area

As the first reviewer stated, the management here are completely disrespectful . I wrote to the CEO…read moreof Commonpoint expressing a matter of concern as to being treated poorly as members and they did nothing. The pool is run down, locker rooms and pool area run down, snack bar always closing, activities being cancelled, pool closing early, staff unprofessional, rude and always fighting with members. A total waste of money. There are several other pools in the area that are worth the money, kept in much better condition and their members are treated with courtesy and respect.

My wife and I have been going to this pool since we've lived at the buildings. It's a really nice…read moreperk. Much better than the city pools. It does get crowded on hot days because it's such a nice pool. Yes, the prices have gone up, but everything has! I'm paying nearly $30 for a pizza! well worth it to spend a full day at a pool.

prices went extremely up which is absurd makes me not want to come as often from last year i asked…read morefor a towel however they wanted to charge $5 which it doesn't say on the flyer!! and bathroom was filthy they don't check on it nor the kiddie pool

They say it's called Fort Totten Park. But I gotta tell ya. It's tremendous. Just a tremendous…read morepark. Big. Beautiful. Tremendous. Park. China China China. Man woman camera shark. Big beautiful shark. I have 4 wives. 4 big beautiful wives. Gates being installed in parking lot to prevent cars and people from gathering at night and making a huge mess for everybody to clean up. Yay! But nobody comes to close the gates. Boo! Useless. Waste of money.

Beautiful night at Fort Totten. We watched the strawberry moon. It was warm and a calm night This…read moreis local for me. I will be making more trips here. Nice way to spend a summer night.

Love Bay Terrace now, it looks like they're under new management. Everybody is super friendly and…read moredown to earth. My instructor is great: very professional, really good at explaining technique and making it fun at the same time! The courts are well maintained. And they have a pool next door :) Location is awesome: it's right next to the Bay Terrace shopping center, so I can tie my lessons in with errands and getting refreshments afterwards. Works perfectly for my busy schedule :)

New management just started in May, 2016. Great to see. New pro staff with very friendly and…read moreprofessional top notch service.

Loved the experience having my 3 kids going here I would recommend to anyone who is looking for a…read morecamp with fun staff, activities and trips

Last year was my son's first time at WOD. Every day he would come home so tired so we know he was…read morehaving a great time. He has mad a lot of new friends and looks forward to going to camp. The drop off and pick up transportation they include is great for us parents. They choose a location that is close to your house. I love that they go on trips twice a week and go swimming . My son camp counselor was very informative and texts about different activities for the next day so the campers arent prepared. My son said he wants to go there this summer again so WOD will be seeing us again this year!!

These guys are just absolutely amazing! We recommended NY…read morePool Pros to many past and current clients and everyone was very happy and raved the great service they received and retained the company for their future needs like maintenance and so on. They always make sure that the work they perform is implacable! Always on time and come quickly in emergencies! Reasonably priced especially if you look at the quality of their work! Value and best service: that is NY Pool Pros! Don't hesitate to call them-you won't regret it!

So NY Pool Pros were recommended to me last year from a friend that lives on the island. I needed…read morethem to open my pool. I loved these guys and used them for regular cleanings throughout the pool season. When they reached out wondering if I would be able to do a review for them I said HELL YES!!! Where do I start. Family business , excellent customer service, speedy and effiecent service. Chris has an amazing attitude and easy to talk too. Same for his brother Jason. If you need reliable pool guys who know the ins and outs of pools look no further. My only regret is not calling these guys to build my pool in the first place. Chris showed me some pictures on his phone of pools he done and it made me jealous lol.

We paid the lesson but because of pandemic we only take two lessons and that's all. I called…read morehundreds of time and leave messages and email but they still didn't refund us anything. If possible can make zero star I love to.

Pool at the bayside location is not heated or heated adequately. My child's as did other kids'…read morelips turned blue after 20 minutes. My child's instructor was pretty attentive to teaching but as I watch other class levels, not all are the same. Also, being that each class is pretty expensive, they tend to start late but end right on time. In general I would not go with Gateway if I had other choices but around this area, this is about the only swim school around.

Multiple unanswered emails and phone calls, dodging parents/families for refund. Never ever sign up…read morefor any of their service. We have been back to normal since covid happened and even then, they pretend that they no longer exist when they still do. Do work and give us our money back FFS!

I wish there were a way I was able to give no stars at all or just give the company a 0. 2 years…read moreago, we signed up for my son to take swimming classes at the John Adams high school in Queens but covid happened. My son was only able to get 2 classes. I paid $231.00 and the covid happen. We were asked to fill out forms and return it. But some people like myself were needed more at work especially if you worked in healthcare. I eventually filled out the form and explained why I couldn't summit the forms on time. But I was given a run around all the time. And no one was ever able to give any information on what was going on. So, I never received a call or a refund fr4om these people. They are a rip off. They just take your money. Worst service ever.