I was scheduled for hip replacement surgery on Feb. 8 when I developed a stabbing pain the early evening of Feb. 1st. Early the next day my dentist suspected a root canal was needed, and got me in to see Dr. Phillips at noon. I was so thankful that he managed to fit me in! With heavy doses of Amoxicillin prescribed by my orthodpedic surgeon, I was able to get the root canal, have the infected tooth treated, and not have to delay my hip replacement surgery. It was my first root canal, and I was a bit apprehensive. However, Dr. Phillips and his very capable and genially professional assistant, Tina, were an amazing team! They made me feel relaxed, and I was not in any pain, during or afterwards. I especially appreciated their review of the procedure, the many x-ray positions showing the infected root, as well as the very delicate tools and steps needed to remedy the situation. (If a person doesn't want to know the "gory details," so to speak, they are given a choice. I like to know what is being done and why.) The follow up procedures were specific and well organized. The stressing of taking either Greek yogurt or a probiotic for the duration of the antibiotic and one week after ending the antibiotic was especially appreciated. I can't speak highly enough of him and his staff, including the welcoming Tiffany at the front desk! (This review is by Connie Jacobson of Esko, MN, not Connie J. of San Francisco.) read more

No body likes a root canal, but I'd go back for another. The front-end staff are warm and friendly, and the dental associates are as well. Dr. Phillips and his assistant, Simon, worked together like a well-orchestrated team. My appointment started late due to a staff meeting at the beginning of the day, but once I was situated in procedure room, the appointment went quickly. Dr. Phillips and Simon apprised me of what each step was going to be and why it was necessary. I was glad to accept the offer to have a permanent filling applied over the root canal as opposed to having a temporary filling and the need to return to my regular dentist for a crown. This saved time and expense for an unnecessary visit with my regular dentist. I received a follow-up call the next day to see if there were any problems, and how I tolerated the pain (surprisingly enough, no pain, only minor discomfort). I highly recommend their services. You will need a referral from your dentist to get an appointment, but the office staff are good at helping you attain that. read more

The experience I had with Great Lakes Endodontics was excellent from beginning to end of procedure. They got me in within 2 1/2 weeks after I called them, in fact called me twice as they had an opening take place to get me in earlier if I could come in. Staff was always pleasant, professional and friendly on the phone and in the office. Dr. Phillips and his assistant were very polite, professional and within 50 minutes I was done. Painless prep, and dental procedure. I felt comfortable and well cared for. They nswered all my questions and checked me out with explanations on what I could expect for the next couple of days at home with the invite to call if I had any questions. In fact the day after my procedure one of their staff called me to check on me to see how I was feeling and/or had any questions. I had virtually almost no pain after the procedure. I paid with a check instead of a credit card and got a deduction on my bill due to this. Highly recommend Dr. Phillips and his staff. Denny P. read more

The whole staff there is amazing. From the check in at the front desk until the procedure was complete, I felt very taken care of. They were up front with what they were going to be able to do and what costs were involved. They bent over backwards to get me in as quickly as possible and were concerned every minute I was there to make sure I wasn't too uncomfortable. I put this off too long! I admit, after hearing horror stories for years, I was terrified of the term "root canal", but after going there, I've told everyone that if they need one, not to hesitate, have your dental office give you a referral to Dr. Phillips at Great Lakes Endodontics! You won't be sorry. The entire experience was a piece of cake. Thank you so much for making this something I can look back on with positive memories and no regrets. My favorite part though is that I have no pain anymore! These people are so kind and caring that if I was told tomorrow that I needed another one, I'd look forward to going! read more

Was able to make an appointment in less then 24 hours. Was greeted by the front desk staff in a professional, timely manner. The endodontic assistant was caring, reassuring and knowledgeable regarding answers to my questions. Dr. Phillips was VERY nice, compassionate and professional. The process was completed in a timely manner and my procedure required some extra TLC. The staff called me 24 hours after my procedure to check on my comfort level and again was able to address the questions I had. The office was very clean/sterile and the environment gave a feeling of comfort. Dr. Phillips is highly recommended by me for your endodontic needs. read more

I recently had my second root canal done with Dr. Phillips at Great Lakes Endodontics, and I couldn't have asked for a better experience. I was extremely nervous, but Dr. Phillips was incredibly patient and reassuring throughout the entire process. He constantly reminded me that I was in the driver's seat, which helped ease my anxiety. He even took the time to gently dab my tears away with a tissue--something I'll never forget. I truly felt cared for and supported every step of the way. I'm so grateful for the compassionate and professional care I received. read more

Dr. Phillips was able to get my root canal done in a single visit. My molar roots were calcified from my tooth being dead for a long time. He, along with his assistant were very professional. I'm 1 day post procedure with no pain whatsoever. Dr. Phillips office staff is top notch as well. All paperwork was explained and she submitted the bill to my insurance company for me so I didn't have to hassle with it myself. I would highly recommend their services if your in need of this type of treatment. read more

I had a root canal performed last week. I don't think anyone looks forward to having this procedure done but my experience was good. The office staff was friendly explaining everything that was going on. Dr Phillips was very professional and calming always asking how I was doing. I also had little to no discomfort during the whole time. I would recommend Great Lakes Endodontics and Dr Phillips to everyone. (In fact I have already) read more

Excellent care from Dr. Phillips, as well as from his staff. Very professional level of care. Root canal was completed with no pain, discomfort, or worry. Only experienced a little soreness for a couple days; now back to normal. This was my first root canal and it was completed quickly. There were great explanations of the procedure as it was carried out. I can recommend Dr. Phillips highly. read more

My experience with Great Lakes Endodontics was very positive. The staff was professional and attentive. The procedure was quick and I was pleased at the efficiency of the staff. My insurance claim was submitted right there and the staff followed up with a wellness check the next day. I would recommend Great Lakes Endo to anyone needing this type of dental service! read more

I was referred to Great Lakes Endodontics to redo/repair a root canal. The staff there is friendly, attentive and knowledgeable. Dr. Phillips is a most congenial gentleman and an expert in his craft. No pain; performed his procedure expertly; and answered my questions in a manner a layman could understand. Great place for this type of procedure. read more

Dr. Phillips and his whole staff are absolutely amazing. I will definitely recommend them to everyone. They explained everything to me in so much detail from the beginning all the way til the end of my appointments with them. The care they gave me was superior. Thank you to everyone for making this such a wonderful experience! read more

Everyone I encountered at Great Lakes Endodontics was considerate and professional. I was nervous about having a root canal procedure, but it couldn't have gone smoother. Thank you, Tina for your incredible efficiency and knowledge regarding insurance paperwork. Thank you, Jen and Dr. Phillips for your expertise and care. read more

I recently had a Apicoectomy performed by Mark Phillips D.D.S., M.S. I highly recommend this facility for your Endodontics care. The complete staff is exceptional. The care quality is first class. The office is easy to find and there are plenty of parking spaces. Thank you Great Lakes Endodontics! Richard read more

Dr. Mark Phillips performed a root canal on my #14 molar. The experience was a pleasant surprise - painless! Dr. Phillips explained the procedure and took great care during the process. He is clearly an expert in endodontics. I would choose Dr. Phillips again if necessary. Thank you! read more

Dr. Phillips and his team are professional and caring. They made sure I was comfortable throughout my root canal. Not only was it a positive experience, but I got a little history lesson as a bonus. Dr. Phillips is not only great at what he does, he's interesting as well. read more

I had a root canal done by Dr. Phillips. The doctor and the staff were excellent and the procedure went well. I had some pain for 2 days afterward and it was subsiding by third day. I appreciated the call to check on me the day after the root canal. read more

The quality of care by Mark Phillips, D.D.S and his staff is excellent. From the first phone call to schedule an appointment to the actual appointment they exceeded my expectations. Would highly recommend them to anyone to anyone. Brian C. 9/16/2024 read more

I had an emergency root canal done - they squeezed me in and took extra good care of me from the time I made the appointment. They called the next day to make sure I was going okay !! Very good customer care and I would recommend them to anyone . read more