Stay away from this one the quality of care was fine The office staff blames corporate for any mistake they make, and they do not correct their mistakes they just give you a another threatening bill that will double the next time you get the same bill with the same mistakes time after time and they tell you it's not their fault it's corporate and they will not change their policy, even though you've proven to them that your insurance will cover the bill Evidently corporate and the office staff in Chelmsford run their office very silly - (never again) stay away from this one read more

Run the other way. The dentist is fine. The billing is either fraudulent or incompetent. billed my insurance company wrong then chased me around for payment I never owed and nobody at the office could sort it out. Do yourself a favor and go somewhere else. read more

Unfortunately time has come to search for a new dentist and leave this practice. Appointments are always booked out several months and when time comes for an appointment it has become extremely rare for them to keep said appointment. My appointment originally scheduled for February has needed to be rescheduled three times now and the earliest I can be seen is December. It's like a Seinfeld episode. You see, you know how to TAKE the appointment, you just don't know how to KEEP the appointment. And that's really the most important part of the appointment. read more

I was hoping that it didn't arrive to this but sadly it has. Becuase of the unethical business practices conducted here by John Hagigeorges I am now faced with thousands of dollars in repairs to my teeth. But I will first exhaust all measures. Stop 1 the Massachusetts State Dental Board and next small claim court. Truly sad that this office would knowingly mislead a patient for their monetary gain. I will lay out my case to the powers that be and hope for the best. My advice to you.....STAY AWAY, if I could give zero stars I would! You have officially be warned Signed, I now need 2 front teeth read more

I wish I had carefully researched before deciding on this practice for my extensive dental restoration. When I was very young I was suddenly attacked by a drunk in the street and lost all my front teeth (got hit with a wine bottle on the face). This was an extremely traumatic experience for me, not only because I was in my early twenties, but because of the obvious pain I had to endure. I had several restorations since, they last about ten years, and this was my 3rd one. I only came to this practice because one of the surgeons had Colombia University listed as their graduate school, and I thought - hey, Colombia is a great school, can't go wrong with it. Turns out, this was the most unpleasant experience I had of them all: I had bone replacement done, and I wasn't asked what kind of bone I wanted, they selected cadaver bone for me anyway... The pain during the procedure was excruciating. The nurse assisting the doctor was discussing her days off, the doctor seemed annoyed by my pain, pulling and pushing very hard, to finish sooner. I was given a temporary bridge during the healing process, which would get detached twice a week. The first time it happened it was a Friday, and when I called, the front desk said that the office will close soon, and the doctor was off until Wednesday. I was stunned. I said: "you do realize my bridge has fallen... I have no front teeth" She said sorry and gave me their emergency line, which was one of the doctors. I left a message and he called back saying that I could go to Walgreens and get some temporary glue, I said "gee, thanks, you'd say that someone could've told me this before, so I won't freak out" There is more: the bridge they made was crooked! The middle was falling on the left side of my face, and when I pointed this out to the doctor, both he and the nurse got very annoyed. Thankfully, they agreed to send it to the lab and get it fixed. At this point, all I wanted was to be done! Treated like a burden, never shown any sympathy for my situation, being dismissed by the front desk (they all were probably talking about me and my complaints). I don't know if this practice was doing implants often or what was their expertise, and there is no way to know this specific information, but I was under the impression that they didn't have much experience with it. How did it end: the bridge was done. It's been over a year, and I didn't go back to finish the other implant (for the bridge on the right side). My bite is awful, there is a huge gap on the right molars where I can't chew at all, while my right molars are overworked. Turns out that they didn't tell me anything while looking at my X-ray that one of the teeth under my existing (old) right bridge was decaying. Now it's infected and I need to replace that side as well. That could've been addressed when we made the plan for the whole procedure. Money wasn't an issue. I don't have insurance, and I paid cash. As much as needed to restore my smile. I am still young and I deserve to look good, and feel good, not be in pain, and not be able to chew my food, after tens of thousands of dollars spent. This is my review. I am still looking for a good surgeon to finish the job, I will add it here when I find one. Thank you for reading. read more

Got to my appointment 10 mins early and did not get seen until 45 minutes later. very unprofessional. My dentist was the older woman with short dark hair and glasses. Nice lady but bad on timing and seems inexperienced. I didn't get a proper cleaning. I've been to numerous dentists and seems like she only cleaned the front of my teeth. Didn't use the water spray or anything just scraped the front. Avoid this place if you don't mind being seen late or have random dentists each time. Front desk people are great though. Avoid the service here. Seems like your being rushed and doctors don't care. read more

This was our first dental visit here in Massachusetts and we couldn't be happier. 10 stars really. Christopher at the front desk is the consummate professional, and despite a little glitch in their email system, confirmed our paperwork and submitted documentation made it without an issue. Despite an appointment time mix up on my end, the office was super accommodating. I had a cleaning with Kathy would couldn't have been nicer and ridiculously efficient. Anthony Sciuto, DMD was very kind and extremely gentle. He did a quick check up and I was on my way. Great office; everyone there seemed happy to be working there; it was decorated really nicely for the holidays and the rooms were super clean. With so many dental offices from which to choose in Chelmsford, I'm SUPER happy we chose this one! YAY! read more

I stopped going to Great Hill after 2 years, because I felt they were always trying to upsell products/procedures to me. I have 3 fillings-they told me that they all needed to be changed out, although I had no problems with them. They would call and call me to schedule this appointment. I ended up blocking their number and never going back. A year later, I go to another (very reputable) dentist in town who says nothing is wrong with the fillings-they are all sealed just fine. Isn't this insurance fraud? read more

I have been going to Great Hill Dental For over 2 years now and I can promise you they are truly the best!!! Everyone at the front desk is very sweet and always welcoming, along with all the dental assistants. Dr. Hagi the kindest dentist and makes you feel so so comfortable. I am so grateful to have a Dentist like him, it is so hard to find someone so gentle & caring. Not to mention the staff always tends to make you smile & laugh throughout your visit making it feel less stressful if you are nervous. read more

I have never in my countless visits to dentists over the years described a dental appointment--filling cavities, no less--as "pleasant," but that all changed with Great Hill Dental Partners! Here are some highlights: * Receptionists are welcoming, cordial, and attentive. * Dental assistants, hygienists, and other staff are warm and professional. * Dr. Peter, the dentist from whom I had my fillings and sealants done, is AWESOME. Not only is he highly cognizant of his patient's comfort (dentist often = anxiety, right?), but he is also personable and funny. Equally important, he clearly loves what he does. Never have I felt more in capable hands than in Dr. Peter's. (Pun fully intended) Also, the office is very clean, well-lit, and up-to-date (from what I could tell) in its technology. Each examination room features a TV on which cartoons may be played for children, news or shows may be chosen for adults, and on which staff can present patients' X-rays. Great job, Great Hill Dental! read more

After going to multiple dental facilities for over 30 years in Massachusetts, I continually go back to Great Hill Dental. This is the cadillac care for dental. Dental is absolutely hands down the best for all your professional care, with reasonable pricing and excellent work with no over pricing or painly results read more

Great Hill was able to get me in today for a same day appointment when I was in a lot of pain. Dr. Hagigeorges was great and very gentle. I'm already feeling better and planning to go back for a cleaning next month. read more

I can't say enough about the entire staff at Great Hill Dental in Chelmsford. From the friendly welcoming front desk staff which made me feel so comfortable from day 1 to my dental hygienist (Zelika) and my dentist Dr. Hagy who explained everything in detail and gave me several options on moving forward with the dental work that was needed. I wish they had a 10 star rating as my entire experience from when I walked in the door to when I walked out was so friendly and made me feel so comfortable. This happens each time I visit Great Hill Dental, it wasn't because it was my 1st time, its each and everytime I visit that the entire staff makes the experience of going to the dentist such an ease and I feel confident each and everytime that the care I am receiving for several dental issues is the best care I could possible get with options clearly explained. Everything is always explain step by step of what's going to happen to what is going on atep by step as soon as I enter the dental room, and there is always options for any budget which are so clearly explained at each visit. THANK YOU GREAT HILL DENTAL FOR MAKING MY EXPERIENCE OF GOING TO A DENTIST OFFICE SO PLEASANT! Front desk staff you really make a huge difference- Zelika and Dr Hagy thank you both as well for the concern and care that you give me and your guidance in what is right for me!! I am so happy I found an amazing place for my dental needs- I feel so comfortable and confident with my choice in choosing Great Hill Dental- Thank you all the outstanding, welcoming and friendly experience I receive each and everytime I visit. read more

I saw Dr. Walters recently for a crown and a filling. My visits were very good. I found his staff friendly and welcoming, and Dr. Walters made me feel the most comfortable I've ever felt at a dental appointment. I had no pain, I felt very relaxed, and Dr. Walters explained everything as he went through the process, and the appointment length was exactly what they told me it would be. I highly recommend this dentist read more

The best! I've been going to Great Hill dental for years and a patient of Dr. Walters for even longer and I have nothing but positive things to say about them! The office is state of the art with tv's in each room, the people are as nice as could be and they always do an awesome job on my teeth :D Definitely recommend!! read more

I was apprehensive to start my dental care after a few years of not going to routine visits. The team made me feel comfortable and set realistic goals for my dental health. Trish is great with teaching me techniques and is so gentle and effective I won't go anywhere else! After 3 years my dental health has improved greatly and don't dread going anymore! read more

This place is the best! I grew up with a poor dentist. Great Hill has been successfully fixing the mistakes by my childhood dentist one tooth at a time. I feel so lucky to have found someone so good at his craft. 5 stars! read more

Great Hill Dental Partners in Chelmsford, MA is an absolutely fabulous place to for dental care. Ginette and the entire staff at the front desk always give me a warm greeting when I arrive and exit. Trisha does an incredible job with dental cleaning and her skill is matched by her great personality, thoughtfulness, an attention to detail. Dr. Walters has the depth of knowledge and experience to handle anything difficult, from crowns to root canals, and he takes the time to explain everything in detail. Without exception, these are professionals who really care about their patients. I am pleased to recommend them to everyone I know. They earn all 5 stars during each and every time I visit, and I'm so glad I found them. I never thought I would say that I look forward to visiting the dentist, but I actually do! Many thanks to Great Hill and their entire team in Chelmsford! read more

First off, the blonde receptionist Courtney is SO kind, sweet, and patient! I had to call back 3 or 4 times to update insurance info before even being able to book an appt, and she was consistently patient, and even happy to help me out despite my issues. This immediately left a great taste in my mouth, and once I came to the office and met her in person, she was equally as kind and genuinely seemed happy to be there. Good job picking your receptionist! :) Secondly, I appreciate the honesty of this location. This was my first visit, and I came in for wisdom tooth pain. Rather than scheduling me a cleaning right away just to get money, Dr. Patel, the dentist, inspected my mouth, quickly diagnosed the issue, and said it wouldn't be wise to clean my teeth at the office before getting my wisdom teeth out. She refferred me to an oral surgeon, and I am waiting to have my consultation with him/her. I REALLY appreciated this gesture, and it definitely gained trust for me. The only reason I am not giving a full 5 stars is because I've never actually had my teeth cleaned yet! :) Once I get that done, I will update this review, having had the full experience and being able to leave full feedback. Thanks guys! **UPDATE (7/13/17)**: Got my teeth cleaned here, as well as several fillings. Excellent as noted above! read more

Great Hill Dental Partners in Chelmsford MA is the only place I will trust to touch my teeth! I have been going to Dr. Walters for years and his professionalism, expertise, and drive for perfection puts me at complete ease every time I come in for a visit. I get my teeth cleaned with either Tricia or Linda and they are both so friendly and accommodating, it is hard not to smile or laugh in between the flossing and brushing. Overall, the office is clean, the staff is friendly, and I have never had any issues with my insurance/payments. Great Spot! read more

This was my first time going to this office for a dental cleaning and I am extremely pleased with my experience! Coming from someone who is terrified of the dentist I can honestly say this was the least stressful experience ever! The receptionist was bright, happy and genuinely excited to meet me which is always a plus. The hygienist was gentle, kind and very social which helped keep me at ease. The dentist also stopped in to check things out and welcome me to the practice. Clean office and even tvs at the perfect height so you can watch while they clean! They even offered me a free consult with the orthodontist to evaluate how my teeth are doing after all these years without braces! Will absolutely be returning and recommending to others! read more

I would strongly suggest that anyone who goes to Great Hill Dental and is told they have multiple cavities get a second opinion elsewhere. I made an appointment with Great Hill Dental after seeing the same dentist for the last 15 years or so because I had a change in my insurance coverage and wanted to find a dentist that was in my insurance network. A friend had gone to a different branch of Great Hill Dental and had a positive experience and this office had great reviews on yelp so I decided to give it a shot. The only positive things I have to say about my experience were the receptionist, Courtney, was fantastic - she was very professional and on top of everything. The dental hygienist who did my cleaning was also great. They took x-rays and I met with Dr. Walters, who proceeded to tell me that I had "6 or 7" cavities. I had been going to the same dentist every 6 months for the last 15 years, so this was a bit of a shock since at my last dentist appointment there had been no mention of any cavities. The quantity of "6 or 7" cavities also seemed a little vague. I asked Dr. Walters to explain where specifically the cavities were, since I was pretty confused. He waved his hand vaguely at the x-rays and would not give specific information even after multiple questions. I realized this was going no where, so I left the office to check out. I was handed a treatment plan before leaving which now included 8 cavities to be filled, for a total of almost $3,000. To me this extremely high bill with a vague description of where the "cavities" were was a huge red flag, and it seemed like Dr. Walters was taking advantage of a new patient. I made my next 6 month appointment with my previous dentist. When going over my x-rays in detail with me, he showed me one filling that needed to be fixed, but with no mention of any other cavities. I talked to him about my appointment with Great Hill Dental and how they had found 8 cavities. I asked if there were possibly different approaches in how different dentists treat cavities, and if there were maybe other areas of concern. He said he didn't see anything other than some stains on my teeth, which he said could have possibly been confused with cavities. I wanted to wait until I had my appointment with my other dentist to make sure I had a second opinion before posting this review. The fact that my previous dentist did not see any cavities or potential areas of concern, other than the one filling that needed to be fixed, makes my experience with Dr. Walters at Great Hill Dental seem extremely shady. I am so thankful that I got a second opinion before letting him drill out portions of 8 of my teeth. This would have had a serious impact on my dental health for the rest of my life, and it seems like the only motivation from Dr. Walters was to get $3,000 worth of work from a new patient. read more

In the middle of substantial dental work, my dentist opted out of my insurance plan. No one in the office informed me of this. As he was no longer a "preferred provider" in my plan, the work I had done ended up costing me almost $2,000 more than the approved treatment plan stated it would. They then tried to rush me into the next phase of treatment, wanting a payment up front. Luckily, for me, I decided to wait until my insurance company caught up with their payments to the dentist. That is when I found out he was no longer a preferred provider. Extremely dishonest business practices! read more

Today I had two fillings with Dr. Walters. He was very calm, patient and gentle with my teeth. His work was amazing! I am so glad I choose him as a general dentist. He did a great job today! read more

i have been using this dental practice for over 20 years!! (Yes, since well before they were part of this partnership which has only improved their service!) My husband, myself and our three children have gotten all our dental and orthodontic needs met here and the care is top-notch. Dr. Walters is a particularly skilled, careful and reliable dentist. He bonded a chipped front tooth for me twenty years ago - and it is still strong and completely undetectable!! In the 10 years prior to that, two attempts (by other practices) at bonding were bumpy and broke quickly. The staff is fantastic and they always have the latest equipment... I would give them extra credit stars if I could!!! read more

I have been a patient with this practice for many years and couldn't feel more at home. I am personally treated very well and I can't help noticing how well others are treated in the reception area. I always compliment Dr. Walters on his awesome local anesthetic technique and results. read more

Been there a few times. Great and friendly staffs. The hygienists are super nice too. Dr. Ahmed is fantastic. She even did a courtesy call to check how I was doing. No other place ever called me to see how I was doing. read more