Request Nedaa to do your haircut because she is absolutely wonderful. She takes her time and is extremely kind. There were days when I found out she wasn't working so I left and came back on the day she was because of how terrific she is! Request Nedaa!!! read more

Terrible customer service and cut off WAY more hair than requested. Even though an inspiration pic was shown hair looks nothing like it. If you want a botched haircut, no attention to detail and rudeness this is your place. Very judgmental of dyed hair. DO NOT GO HERE! I will never return. read more

It is better than other places in town for a cheap, decent cut. We put our name in when we were on the way, got in and out quickly. And it was $15. Not shabby. read more

Had the most terrible haircut in my life. 1. My hair was uneven from left to right!! It was so blatantly obvious. Even after I pointed it out it was still not fix right. 2. Top of my hair was uneven as well!!! After the water dried. You can see parts of it is longer than the other. Gross incompetence. Will NEVER return. Extremely disappointed and pissed off. read more

Great Clips - Uneven on top. Is this a joke?? - Hair Salons Near Me - Troy, Michigan

We wanted to try a new place to get our toddler's hair cut, in the hopes that he wouldn't have any bad memories associated with it and wouldn't have a meltdown. Unfortunately, somehow he knew what the place was as soon as we entered and didn't want to be there...but we pushed on. We were there shortly after they opened so they weren't busy and got us right in (which is good because they don't take appointments). I put my son on my lap and told the girl to not worry about a cape and just start cutting because we weren't sure how long we had! Fortunately, my son didn't melt down too badly (yay!), and the girl was a wiz with the scissors and did a really good job considering he was moving around a bit (and we were trying to restrain him). Afterwards, he got a sucker AND a balloon and he was a very happy camper! Overall it was a very positive experience--the service was great, the cut was great, and the price was great. I'd definitely recommend this place! read more

Terrible service!!! Greeted me with an attitude and I almost left...I showed the lady a picture of the style I want and nothing looks like it. My hair was choppy and uneven. All I asked for was taper the sides and fade it. People these days don't know how to cut hair...it's ridiculous... read more

i asked for long layers and the lady completely chopped my whole hair off and barley had any layers what so ever. I'm never coming here again!! :) read more

Came in for a trim. Granted I have long hair and only asked for 2 inches off, my haircut took literally less than 15 min in and out the door. Women's hair is NOT men's hair. She didn't even partition at all, and the entire time the woman sat there and told me that my hair was extremely dry. She suggested a product, told her I had tried it before, and from that point on she just couldn't care less about my hair. And then she blow dried my "dry" hair. That makes sense, right? I do not recommend this place. Side note: I kept the woman's name anonymous in this post, but I made sure to ask what her name was before I left. read more

Oh my God do your self a favor and stay away from Nicole. She cut my hair completely dry had chop marks throughout the hair and finally a manager noticed and came and fixed the problem. The manager was very nice and offered me a discount because of the situation. read more

I'm not sure why I keep going to Great Clips. I enter with hesitation but with high hopes that I will actual receive a cut that I asked for, and 9 out of 10 times walk out kicking myself with regret. Granted they do some things well, but inconsistency is the name of their game. I ask for a clean up with just a thinning on top, and walk out with my 5th grade boyish haircut that I never want to see again. Why oh why is it so hard to find a decent hair dresser? read more

Been going here for nearly 8 years now and have no plans of going anywhere else. The staff at this Great Clips are really great, especially the manager. I have always been pleased with the haircuts I have received. As a guy, I don't have the most complicated needs though; regardless, I have always been treated very well by everyone at this location. read more

All stylists are talented, this is a great group of stylists. I always leave pleased!

Stay away from Andrew. He is the worst. He just want to make tips and zoom through customers because he doesn't care about his job or like his customers. He cut a guy hair before me, didn't care to clean the station(hairs is everywhere) nor clean his clipper before the next use (not sanitary at all)(will contact Oakland health department). He than dry cut my hair (the top). Who dry cut the top part of the head.? Worst experience ever!!! Will not return read more

Nicole gives the best haircuts with a smile and professionalism. Never a wait, super quality and friendly service. A clean and well organized establishment. I only wish my hair grew quicker so I could come back more often. read more

I have been in this salon with my 6 yr old son few times in last 6 months and have gotton a great haircut everytime.. Couple of them have been with Jozy (i think that's her name) couple with Dila. Overall great experience every single time ! read more

On July 28, 2014, my family and I went to Great Clip hair salon, located at 16 mile and rochester road, Troy, Michigan, and want to have a great haircut, since their motto is It is gonna be great, and your satisfaction is guaranteed. However, it turned out a horrible haircut, and bad customer service. We talked to the manager, her name is Dela, she was rude and impolite. We have 2 haircut coupons, it clearly said is good at any Great Clip salon in the United States, and is issued at 4/15/2014. And will expire 1 year after the issued date. Dela the manager didn't even take a good look at the coupon, and she said is expired already and we are not accept this coupon. But when I pointed out all the details, she still accepted it, but her attitude is unacceptable. I am a good customer everywhere I go. However, with this kind of bad haircut and bad management, after all, I would not recommend this salon to anyone. read more