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    Great Clips

    3.8 (10 reviews)
    InexpensiveHair Salons
    Closed 9:00 am - 9:00 pm

    Services - Great Clips

    Haircut

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    SmartStyle

    SmartStyle

    (3 reviews)

    Friday I went into Smart Style in Olympia Fields, IL for blonde highlights to be touched up on my…read moreroots. The stylist asked me did I want bleach or color. I informed her that I wanted bleach. The stylist, Mahogany, colored my hair and it turned green. I have never had any other color other than the blonde highlights from a previous stylist so my hair should not have turned green. When my hair turned green she asked me if I was available later that day so that another stylist could correct the coloring that she did. I informed her that I was available and went into the salon a couple hours later. The other stylist, Marquita, attempted to color correct my hair. However my end result was a reddish color. The stylist called her manger and I let the manager know that I was unsatisfied with my service. The manager (Kat) was not professional with her responses. She simply waived my service fee and asked in a rude manner " what else you want me to do". My hair is brassy red orange at the roots with blonde on the ends. My hair is damaged. I now have to have my hair color corrected which is going to cost me $200. Although my fee was waived this is unacceptable. I am in sales and marketing and my appearance is is a representation of the company that I sale on behalf of. I need my hair corrected... Do you have a master stylist that can color correct my hair or take it back to its original state? If you do not I am seeking compensation for the cost of color correction. The cost that I would have to pay out of pocket should not come from me. Your salon came highly recommended and I hate that my experience wasn't that of the one who referred me. I look forward to hearing from you. Shelby Cazeau

    Can't recommend this salon at all, sorry. The job was not done and hair was left uneven and…read morechopped. Try finding another place that cares to takes their time doing it correctly instead of causing a mess.

    Jonathan Kane Salon & Spa - Refer a friend to Jonathan Kane and get 10,000 JK Rewards points good towards services at JK!

    Jonathan Kane Salon & Spa

    (56 reviews)

    $$

    Emily not only gave me a great cut and styled my hair beautifully, but she also gave me a lot of…read morepractical advice and showed me how to replicate the look at home. I will definitely be back!

    I scheduled an appointment with KellyAnn for my daughter, It was her 1st time going to her. The…read moreappointment was for a haircut, to clean up her dead ends...not a new style. When I made the appointment, I asked if she was experienced with ethnic hair. I was told yes, she was trained in textured hair. Once at the salon, daughter in the chair, I asked KellyAnn how much experience she has with this type of hair while holding my daughter's long hair. She looked at me and said "I am VERY experienced." I thought great and continued to discuss what we were looking for in a haircut. I wanted her ends cut off (cut was to go from middle of the back to middle of the shoulder blades). The horror begins...I am waiting in the sitting area for 2.5 HOURS! Remember, IT"S ONLY A CUT/TRIM!!! I finally take peek and notice my daughter under the dryer with 2-strand twists. (KellyAnn was trying to make her curls come in.) Once done, my daughter comes from around the corner, hair is now shoulder length. My initial thought was "okay, shorter than we discussed" I was not impressed. I asked if layers were put in because I could see different lengths. Couldn't really gauge the cut because the 2-strand twists made everything lay different. Once home and daughters hair washed I could truly see the cut, her hair was completely JACKED up!!! OMG!! HORRENDOUS! I sent an email and the owner responded with an apology and he told me he would look into it the next day and get back to me. That was 4 days ago and I still haven't heard back. I even sent a second email requesting a refund for the srvice...no response. I had a great experience with one of their stylists on my curly hair, Tennille. But, I would not recommend KellyAnn for "textured hair". My daughter's hair looks like an overgrown mullet. Her hair has 2 distinct levels opposed layers. The salon owner apologized but without following up on his initial email, I have determined that customer satisfaction is not his priority being he has not resolved this complaint. I requested a refund for service and tip $44.85 ...crickets. I would not recommend this salon based on my experience there. (I will add pictures if this platform allows me to as I move through the steps of posting the review)

    Great Clips - hair - Updated May 2026

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