Great hair salon. The location was easy to get to. Everyone was really nice. Got a great haircut…read moreand color.

Terrible communication. They said they didn't have time for me today after I clearly stated what I…read moreneeded and had an appointment. They wasted my time, PTO, and money (paid for 4hrs of parking) just to turn around and leave. This issue falls on the booking coordinator to properly understand and clarify a customer's needs before scheduling an appointment. During the booking process, I clearly stated that I wanted color services to help blend and conceal my gray hair, along with highlights and lowlights. I also explained that I had reference photos because I wasn't certain of the correct terminology. Having grown up around the salon industry, I understand that it is the booking coordinator's responsibility to ask clarifying questions rather than make assumptions about the services being requested. Instead of taking accountability for the miscommunication, the response I received was dismissive and unprofessional. The lack of customer service, accountability, and willingness to acknowledge the mistake has left me with little confidence in this business. As a result, I will not be returning or recommending this salon.

I loved using Vibes. The staff wore masks and required hand washing when I got there. I had Madi…read moreand she made sure I was comfortable and talked me through what was possible with my hair going from black to a lighter color. I'll be returning.

I followed Bethany to this shop and have been very happy. The shop is really comfortable and has a…read moresuper nice feel about it. Everyone that works there seems friendly and watching all the different styles of hair that get done is fun. Whatever you want done they can do and do well.

So professional and talented I could t be happier with the color and cut. I used a boxed dye and…read moreruined my hair Macecia really did an excellent color correction

I have been going to Bella Mi for over a decade! They are a wonder group of women and do a…read morefantastic job! Macecia the owner is wonderful and so kind! The prices are fair and they work hard to make sure their customers are happy!

Really Great place to go misty done an amazing job cutting & Highlighting my hair love it.read more

Best salon EVER !!!! I travel a lot as a insurance adjuster, so I have had my hair done all over…read morethis country. But I have never been to a salon that has so many talented and knowledgeable stylist and colorist as this one. Randa did a SUPER job on coloring my hair. I had to admit at the age of 52 yo that my hair was starting to come in more white than I would like just around my face and decided to try and embrace it. So I wanted to get white highlights to blend in with my natural ash blonde color so it would grow in easier and a little less painful on the eyes than sporting the all to familiar "skunk stripe". Well, Randa matched and blended the white hairs so perfectly with the rest of my dark ash blonde hair that you can't tell where my natural white and the highlight meet. These ladies know their stuff and do fantastic work. If I come back to this area to work, this salon is my go to place. Wish I could get Randa to move to Texas with me !!!!!!!

She is one of the best around. Not to mention a heart of gold. She really cares about her clients…read more highly recommend!

5 stars is an understatement! Kristy is not only a wonderful person inside and out, she really…read moreknows hair and the latest trends. I am loving my NBR extensions and am 10 weeks out. Who would have guessed beautiful hair could be so life changing?! Having a stylist you trust is key, and I highly recommend any service by Kristy!

First time here. Alex greeted me and gave me a great cut. Typical white guy fade with a trim on…read moretop. Great atmosphere and delightful young gal. She was pleasant and made the whole experience enjoyable with convo and a fresh style. Will return.

Francene is the worst barber in the fort oglethorpe area, never ever let her cut your hair. She is…read morea black woman with bright blue eyes. She messed my hair up so bad i had to buzz it off. Never let her get near your head with anything.

I had a haircut for about $17. The lady did an excellent job, and was very attentive. She washed…read moremy hair afterwards and I will definitely be back. My girlfriend is Mexican and gets hair dyed there often. She turned me on to the place. The staff were very pleasant.

First time visit, had a great experience with McKenzie, hair color and cut . Will book againread more

Giving a one * is too kind but there were no "minus *'s available…read more I have known Caroline for years, through my daughter, and she always did a wonderful job. I made this appointment months in advance for a Gala I was traveling from FL to Chattanooga for. The morning of, I received a very brief text from Caroline telling me she was sick and had to "reschedule." No phone call, no I'm so sorry, nothing. How do you reschedule for a Gala? This was very troubling and did not sound right so I called the salon around my appointment time and she answered and was seeing clients! When I told her who it was and that I could come on now, she began whispering and used the excuse she could not get in touch with these other clients to cancel and would be leaving soon. She was talking fine and was even laughing when she answered. How unprofessional and just plain thoughtless to just cancel when obviously she was not sick enough to close up, I will never go back and do not recommend depending on someone who let outside influences determine who she sees and can cancel on you like it's nothing. Caroline, If you didn't want to do my hair for "obvious personal reasons, which are very clear," you had months to cancel and just be honest but waiting until a few hours before an important event is just wrong and heartless.

Such a vibe! We followed my daughters favorite stylist to her new spot in St Elmo. Bohemian decor,…read morehigh ceilings and yes..beer on tap! You may get a little stressed trying to find it the first time. Look for the 4015 sign on Tennessee St and then pull into the triangle shaped parking lot. Enter the door facing the parking lot and the salon is the first door on the right.

Love, love, love this place! Sophie is A-M-A-Z-I-N-G!!! Squeezed me in and did magical wonders! The…read moresalon was both clean and organized (my two favorite things). The staff is so sweet with their southern charm! I HIGHLY recommend this place to everyone !!

I tried this salon on a recommendation from a lady with a great cut I saw in town and was quite…read morepleased when I first went in. The people were very pleasant and friendly and I felt great in the environment. My first cut was ok, I suppose, but not good. I was stunned that the stylist used electric clippers on my hair since I have never had this done before, but it wasn't too awful...just not good. The next cut, however, has been horrible! Despite me asking her to bring her chunking sheers, she did not "find" them. She again used the clippers, but this time the result was awful! The back was extremely short and thick since the hair was cut more like a man's there. The sides and the top were scissor cut, but were not properly blended with the stark shave of the back at all! The worst part was the color I paid over $200.00 to have done. We were supposed to take my hair from a dark reddish brown to the natural grey it has been turning to and wow was it a problem!!! I have since found out it would have been an almost impossible task to begin with. But, the stylist said she could do it and I did agree to have it done. My hair was completely destroyed! I spent over 8 hours the first day with various products and several people working on my hair and had to come back the next day for some serious help to put color back in. My hair looked almost the same color as my brindle Pomeranian dog and the texture was completely fried! I have been unable to do anything to it to prevent the breakage and it was left as if it had been burned in a fire. I have now spent over two months trying to get it healthy enough to get a good cut somewhere else! I've had to buy oloplex in several types to help to end the damage and have had other hairstylists tell me I had to just let it grow because it was damaged beyond any possible repair. My hair is generally very short and highly texturized to give it lift, but now it is a burnt, crispy, frizzy mess with horrible color that won't hold due to all of the bleach damage. I have generously given this salon two stars because the environment and the people were pleasant, but for services rendered, I would honestly rate below one star.