Highly disappointed with my haircut...did not even get to watch in the mirror to see the process and give my thoughts as to what I like. It seems that the younger employees/stylist do a way better job. Also, why can't we request the stylist we like when we check in online? Absolute horrible experience. Hair was cut @ 11:00 am Tuesday 6/18/24 by an older lady...she's no bueno! read more

Brought my 2 year old for a haircut. We had to wait a bit, but we didn't mind. The woman who cut his hair did a great job with him and even made him laugh, which is hard. I'll be bringing him back for his future cuts. read more

Horrible service, the check in thing doesn't work right, I watch my wait for from 30 minutes to 10 to 40 in the matter of 30 minutes. If you get a cut it usually isn't very good either. Most of the ladies here have bad attitudes and I'm it sure where the learned to cut hair, I wonder if any actually have a licensed save yourself some frustration and time and find someplace else. read more

Yikes so many things wrong with this place 1) rude, I showed up 10 mins early for my appointment (4:30 pm) and the "lead" was talking crap about how customers come in right before 5pm for a haircut... I registered online... 2) super obnoxious, talking super loud about her personal problems, like very personal, and also talking crap about her conworker in front of her conworker and to me... I'm like uhh this is wierd 3) she messed up my hair cut. The fad was super in even. One side sticked out- she did not follow my picture. 4) she kept coughing ALOT, this place seems very toxic as she seemed very sick yet came to work I would not go here read more

Wait times are always over an hour. They need to hire enough employees or close one of the locations and consolidate locations

EDIT: Looking closer at it, the 'layers' are BAD. I can take a small chunk of hair and there's 4-5 different lengths like this was their first time cutting. Balled my eyes out since I saw myself in their mirror. I won't be going back, Rose cut my hair so short I've been sobbing since I left. A trim isn't a cut! She took off more than the three inches she said she was going to! I'm a sobbing mess, if you can't listen to someone when they repeatedly say "I'm worried about the length, please don't take length" then don't be a stylist!! read more

By far the worst place to get a haircut I have ever been to. Been to multiple people there all can't do a simple medium fade. They also have terrible service. And the are RUDE. do yourself a favor and give your hard earned money elsewhere read more

Don't do it. The lady appeared stoned when cutting my kids hair and it ended up looking like a he cut his own hair. Horrible. read more

Great Clips - Hair Salons Near Me - Eagle River, Alaska

Sub-par haircuts with long waits. The check in process is a pain because they only have one computer and it often freezes. They have no power to override it either so whatever order you are on that screen expect it to be worse, they claims it moves fast but the 30 min I've been sitting here for a 12 minute wait begs to differ. Update: I've had enough time waiting in line for their computer to start back up to write this review. 4 ladies, 1 computer, 0 haircuts happening. Also if you pay with $20 cash they awkwardly ask if you if you want the full change back? Very weird. read more

Great Clips - Hair Salons Near Me - Eagle River, Alaska

The haircut I wanted wasn't done, because the barber rushed to finish, I said fade, I'm looks like angry birds....In my 18 years, the wrong haircut happened to me read more

They gave us SUPER LICE! They keep coming back because we can't seem to get rid of them. And now we spent our entire summer dealing with it.

I've gotten my hair cut here 3 times by three different people. Each time it was an awful hair cut. Shame on me for not learning my lesson. It wasn't even a difficult haircut. Just a simple fade and trim. Avoid this place! read more

I had a really lovely experience here. I was sick and having a bad day, and thought maybe bangs and a cut would help me feel better. I went in minutes after my whim, was seen instantly, and the cut is exactly the refresher I was wanting. I've paid a lot more for a lot worse. I recommend! read more

Best thing about this place is the location. Quality of the haircut is very hit or miss. If there were more options I knew about I would probably go somewhere else. read more

My daughter took my grandson there where they go frequently, they have never got the Asian woman before, I have seen her cut others hair and she just butchers they're hair .well they got her yesterday and she cut his hair so bad this 11 year old cried all the way home , now he is mortified to go to school, I would not give this place 1 star because they know she is horrible but yet they still keep her employed we will never go back and I will tell everyone I can read more

We keep trying to get in for a haircut, but the hours don't work well for working parents. We just showed up before closing, and there were at least 6 people in the chairs, and we were turned away due to it being close to closing. So annoying! read more

Unprofessional, staff act like they don't want anything to do with you. Makes for a pretty uncomfortable experience.

They're cheap, but so is the quality. I've had several butchered hair cuts over the years from here, so I stay clear of it. This may just be for women's cuts though, my dad goes here and besides sometimes having his hair cut too short, he's never had anything too disastrous happen. There are pretty much always long wait times, so make sure to make an appointment ahead of time. YMMV, but I'm going to stay clear from this one. read more

Very Unwelcoming & Rude (15 April 17) Today my wife and I went to the Eagle River Great Clips and were not impressed with the level of service. As soon as we walked in our oldest son started screaming and kicking. The lady at the register checked us in and stated that she could take one of us. My wife took our oldest with her and I went with the other lady who was behind the register. I noticed that the hairdresser who was to cut my son's hair was not to impressed with the way he was acting, which I totally understand. However my wife is pretty good at getting him to calm down once he is in the chair. The hairdresser kept her unpleasant demeanour the entire time as she seated my son and when she returned from getting a booster seat she rudely informed my wife that she was not going to cut his hair. Which is totally understandable however her demeanor and tone while talking to my wife was very rude. After a few minutes of waiting for my haircut to be finished my wife went back to discuss the situation with the hairdresser. She stated to her and other hairdressers standing near the counter that when a mother brings an upset child in there it would be more helpful for them to be supportive and positive rather than rude and unwelcoming. They stated that she always has that demeanour about her and it was nothing against my wife or son. To have my wife's concern blown off like that is frustrating and to see her near tears when we walked out is even more frustrating. I can say that today was my final visit to a Great Clips and as long as I am paying for their haircuts my two sons will not go there either. read more

Fast, cheap and not bad! The only problem I have with this place is that people will cut in front of you if they check in online when you get there. So if you plan on going there, download their app and check in that way! Luckily, one of the girls was noticed that I was getting cut by online check-ins and let me go when I should have gone. read more

Very poor front desk. Somebody hollers " you checked in?" There is nobody to check in with. No signs on direction no help. Hair cut fair at best. Service was poor all around. read more

Tonya was horrible. My husband went up to get his hair cut. She refused to do it, just by him telling her what he wanted. She said if he didn't want her to give him a buzz cut she needed a picture. Hostile and rude. We chose to leave a find a place that didn't threaten its customers. read more

Let me start by saying we usually use this place. Last night I left work early and got checked in online since it said the wait was 50 minutes at 3:30pm in the afternoon. I got there about 4:20 and our online check in was not there. I put our name in again and left to shop for awhile. Returned at 4:45 and was still 4th in line. There were only 2 people there cutting hair and were moving like snails. Plus anytime someone walks in they stop the haircut and go greet them. A lady walked in saying she had bought a product awhile ago and the one lady stopped mid haircut for 10-15 minutes to aimlessly search the store for this "product". How is it that people who walk in get preference over the haircut you are in the middle of?? Not to mention those of us waiting just get to sit there and watch. There is NO WAY I would have stayed except we were headed out for vacation. This place is a total crapshoot !!!!!!!! We finally got seated for a haircut at 6:00pm and I told the lady to basically buzz cut my sons hair since we had wasted almost 2 hours waiting already.....RIDICULOUS! read more