Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

I had a really great experience with H2O care from start to finish. They listened to my…read morerequirements (instead of just trying to sell me the most expensive solution possible) and were extremely thorough in answering all my questions. Our installer was also FABULOUS! The install is incredibly clean and his care and craftsmanship with the piping really shows. It kind of makes our old existing piping seem sloppy by comparison. I would recommend H2O care again in a heartbeat.

Shout out to Eric for the detail and care he took with doing my first service of my water…read morefiltration system! It's obvious that he loves his work and the company! So nice to deal with this company! if you are considering a water filtration system and want to change your service provider .. this is the company! One very satisfied customer!

We had a fantastic experience with Epping Well & Pump! We called 2 different companies. It wasn't…read morean emergency; we still had an operable pump, but it was running constantly and costing us a fortune on our electric bill. It was only a matter of time before it stopped working and we knew it so, we wanted to get it done before disaster struck! The first company came last week. (name begins with a C) They told us we needed to replace the pump and all the lines going out from the house to the pump. The price was $4k! We were in shock as we never anticipated it would cost that much! They wanted to do it there and then, but we wanted to get a second opinion, so we called Epping Well & Pump. They came out today and, they were fantastic in every way! Both guys (wish I had got their names), were great! They spent ample time diagnosing the problem and were extremely knowledgeable about what was going on. We were impressed as they explained everything to us in a way we were able to understand. They were polite, friendly, honest. We were told what to expect and what to do and not to do in the following 24 hours. In the end, we got the new pump installed and a new check valve. They did NOT need to install new lines! Total cost: $2350, a WHOPPING $1650 less that the first guy quoted us! What a relief to have the new pump installed and running perfectly! I can't wait to see the difference in our electric bill next month!! My husband, Beagle (they loved her) and I, could not recommend these honest and friendly guys enough! Thank you, Epping Well & Pump, for a very positive experience!

Always answer the question everytime i call for my water filter problem. The associate super nice…read moreand professional.

Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

Dead beats, out of business, do not answer phone just left…read morecustomers with no service or support STAY AWAY

Long standing customer of nearly twelve years, purchasing a water radon mitigation system in one of…read moreour homes and a water softener system along with an arsenic system in another this past year. Scheduled an appointment for maintenance and the owner no-showed on us, no call or email to apologize or reschedule. Called them for several days in a row and their number is now disconnected and their website is gone, hearing from other clients that they've been left in the dark by the company. Having difficulty finding someone who will service their equipment now.

He came the day I called for a leaking toilet. A very nice guy and he took care of a problem on…read moreshort notice.

I was super impressed.., I called him on later on a Friday.. I wasn't expecting a call til…read moreMonday.. He looked at my leaky shower on the weekend and said normally his workload would make it a few days.. (Mid week... Very Understandable. He is a professional with lots of happy customers.) but, after seeing the issue was pretty severe.. He penciled me in first thing Monday..,,, A+ work.... A+ service.. New happy long term customer

We had a lighting strike near our house a day ago and then our water was full of sediment. My…read morehusband was running the water and the pump start to sputter. I called Aqua Specialties and left a message on thier answering machine. I got a call back that and Chris came over to see what was wrong. He found our pump had been turn off and switched the circret breaker on for the pump. ( my husband thought he was truning the hot water tank off) The pump came back on and it worked fine. Chris then went out side to see the water run and it was still murky. He said let it run for 20 mins on and 20 mins off to clean the sediment out. He was very nice to come over after not expecting a call back until Mondy because I did not call for emerancey call. That is what I call customer service and the charge was cheaper then what I thought, Thank you for coming to check on the our situtation.

Chris is awesome. Friendly and professional. We had an issue with our well and he came out to take…read morea look, assessed the situation, was great at explaining the problem and solution and had the problem resolved faster than I expected. He is a true pro and incredibly talented at running his excavator...I couldn't help but be impressed! Highly recommend Chris and his technician. Great guys. I'm happy to support a local business that does such a great job!

I had no prior experience with wells when I bought my home, and the water quality quickly became a…read moremajor concern. Between bacterial issues and heavy mineral content, my tap water was running dark brown once I disconnected the infected filtration system. For someone with so little experience--and with my move-in date approaching fast--it felt like a nightmare. Most larger companies were booked out weeks or even months just for a consultation. Luckily, that led me to Tom. I wish I had called him first. Tom answered the phone on my very first call and immediately started sharing his decades of industry knowledge. He took the time to educate me on exactly what I was dealing with and walked me step-by-step through the right actions to take to get my water safe and reliable again. By following his recommendations, I was able to dramatically improve the baseline quality of my well water. From there, the filtration system he recommended finished the job--turning my questionable well into some of the cleanest, best-tasting water I've ever had. One of my biggest worries about my new home became something I no longer even think about, and all in record time. Professional, genuine, and incredibly thorough from start to finish, I'd recommend his services to anyone looking to improve their water or filtration system. Tom and his apprentice were absolute lifesavers and went above and beyond to make sure everything was done properly and to my standards.

Good work but costs a small fortune. We had no water and…read moreknew our well pump had died as it was well over 20 years old. They came out same day and began work. Checked systems out etc....got the old pump out and the giuy says yeah its gonna be $4,400. Yikes! That included the new pump and also a new pressure tank. THey are good guys and workers but the cost was high I thought for the parts and 2.5 hours of labor.

Had our yearly water check which came out fine. Had to call them back to our home days later & had…read morewater sample again checked. It came back super low in a drop of our PH level. Tried calling their office to get a new sample & recheck while discussing what can be done to fix issue. The man I spoke with was demeaning & rude. (Jerry). He told me I was rude and stop interrupting him which I was t & was trying to have a discussion!! He needs a course in not arguing with a customer & insult you at the same time ! Wow! Never again!

I was looking for a quick response even though the problem wasn't urgent. Gary set up the…read moreappointment for 3 days later, then contacted me the next day when an earlier window opened. He showed up on time, was very personable, fixed the issue promptly and at a fair price. I definitely recommend him.

if you need a plumber that responds immediately call Gary at New Horizon Plumbing. He is ALWAYS…read morequick to respond, professional and gets the works done quickly at a fair price. I've used his services for years and plan to continue.