I called in a pizza order and the person said 20 minutes I arrive 25 minutes later and they had not even placed the pizza order in I mentioned it to the manager who just said sorry we've been busy I am literally the only person in the Restaurant and the parking lot is empty. Basically they missed the order and are blaming it on being busy. read more

We were excited (and hopeful) when we walked in. Was looking forward to trying a new pizza spot. When the large pizza hit the table and we took our first bites we were very disappointed. WAY too much cheese, and almost no sauce. It wasn't good. We each took two bites of our slices and then left the entire pizza on the table and left. The place is welcoming and the staff were friendly. The food just didn't live up to expectations. read more

Love the Detroit style super thick pizza crust & the red top is our favorite. Definitely found our fav when in the mood for thick crust! Two slices is a meal!! read more

Just went to Graziella's and ordered a chicken cutlet sandwich with lettuce and tomato's. When it was delivered, the lettuce and tomato covered the top. After taking a couple of bites I realized it was not a cutlet but grilled chicken breast. It was very thick, hard to eat, and gristly. I brought it back to the counter and explained to the person at the counter who proceeded to tell me that I ordered grilled chicken. He was happy to disagree with me. When I told him it was inedible he shrugged his shoulders. While I should have asked for a manager I decided to toss my meal in the trash and have decided I will never go back. This is why restaurants eventually fail in certain locations. read more

When we ordered three sandwiches, we explained we were going to a movie and the hostess said she could prepare the food as fast they could. We figured it would take about 10 minutes. After waiting 30 minutes, I asked if the sandwiches were ready and the hostess responded in a very rude tone "there's still two orders ahead of you." Ten minutes later we asked again and got the same response. When the sandwiches finally came after 45 minutes, I was least expecting a brief apology for the long wait. Instead, the hostess again rudely said "you shouldn't have expected the food any quicker. We're very busy." Taking 45 minutes to make three sandwiches is one thing, but to be rude in addition is shocking. I suppose the restaurant doesn't care about having repeat costumers. read more

My wife and I have not been eating at the Graziella Restaurant, but we ordered 2 Pizza's and a Chef salad with delivery. From the last 3 orders that we placed, this is the 2nd time now that the 2 Pizza(s) were not even handwarm anymore at delivery, An almost cold Pizza coming directly out of a carton does taste like garbage and is garbage. After a bite into the 1st slide, the Pizza's went right to where they belong, into the garbage can. The last time this happened I tried to be nice by just sending an email to a company's email address, I did not even get a response. I forgot to mention that the salad did really not taste fresh either. Almost 60$ (incl. tip) for, yes, the garbage can. Thanks for nothing read more

Great place with lots of options. My kids wanted some pizza and their friend from school recommended this place. I noticed they have gluten free pizza and since I can't eat gluten and I am a vegan , I ordered gluten free vegan delight, a chicken catupiry and a Portuguese pizza for the kids and we loved it ! I highly recommend this place, clean, neat and delicious food. I don't eat pizza very often, but I'll definitely come back soon to try something else in their menu. I saw a lot of people ordering steak & cheese and other subs. People servings were friendly Great find! read more

Food, best pizza maker at night. Service. In the store is awesome! I love their veggies pizza delight!

Pizza delivered completely destroyed like it was dropped down a flight of stairs and picked right back up like nothing happened. read more

Graziella's Artisan Pizza - Pizza Near Me - Sandwich, Massachusetts

We were told to try Graziella's after someone we met told us it was their favorite pizza spot. We ordered delivery and were left disappointed and curious as to how this was their go-to. The pizza was not only very very greasy but just didn't taste good. Plenty of other good local spots to try read more

We are done with this place. They delivered us a completely burnt pizza about a month ago. I honestly don't know how someone took it out of the oven, boxed it up and sent it out. When we called to let them know they said " well have you eaten any of it?". They then said they would deliver us a new one but that they would need to take the burnt pizza back. Ok cool, so you need proof that you don't know how to cook pizza? No problem. No apologies or fs given from this place. We chalked it up to a bad night and didn't hold it against them. We decided to give them another shot tonight. They have a tracker app that showed our order "out for delivery" in our neighborhood for over 30 minutes. Then it said "delivered" only there had been no delivery. We waited another 15 minutes, called them up and we were told "oh there was a glitch with the app. Your order is still on its way." OK cool. Another 10 minutes and our order shows up ice cold. Like day old pizza cold. I will support a local business until their sub-par customer service let's me know who they are. read more

I've eaten at Graziella's a bunch of times now and recently had a delivery for a large party I hosted. It's all been great! The pizzas, salads, wings and cheese & steak have been great! I especially like their steak & cheese sandwiches, especially if you eat there, but even at home. During a recent delivery, my guests commented how much they enjoyed the food, and again, especially the steak & cheese sandwiches, and some have told me it's one of the best they had. If you've had a bad experience in the past, I would try them again. read more

Graziella's Artisan Pizza - Steak & cheese - Pizza Near Me - Sandwich, Massachusetts

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An excellent pizza made in the times of Covid 19. We weren't originally going there but it was a happy coincidence that they were nearby. We ordered a pretty basic pizza for a good price too I might say and it looked and tasted just extraordinary. The place was huge inside and extremely clean. They have been there a few years now and know exactly what they're doing. read more

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Extremely expensive for what u get. Steak and cheese sub was mostly bread. 30$ for a sub, onion rings, and a drink. read more

We ordered take out. It was delicious, ordered for all the varying tastes in our family and there was something for everyone.

the food was terrible and the whole expetience awful. .My husband's chicken sandwich was burnt with raw onions thrown on it. My meatball sandwich was inedible-nasty canned meatballs that tasted off. Can't say about the onion rings-the person taking our order"didn't get that". Please don't waste you time or money. read more

I had an extremely disappointing experience at Graziella's when I ordered from them this past summer. In July, I placed a delivery order and soon got an email that my order had arrived. However, I didn't have any order at my door. I called the store and they were able to connect with my delivery driver, who confirmed that he dropped the order off at the wrong house. They told me that I could search my neighborhood to see if I could find my order. I was eventually able to find it, but by then it was cold and had been sitting outside for awhile. I called the store and asked for a refund, and the employee told me that they could do that, but that they would need to come back and pick up my cold food so that they could bring it back. So I then had to wait for my delivery driver to return to my house and collect my cold, inedible food so that they could refund me. I asked to speak with a manager, and the employee told me that they would contact me, so I left my phone number. It has been 3 months and I never received a phone call. This has been my experience ordering food here, and I recommend that anyone reading this look to another business. The lack of professionalism and customer care was unlike anything that I have experienced in the service industry. read more

Food is good good customer service the ambient so nice good price nice cleaning everything excellent

Very disappointed, ordered a large meatball sub and when I opened it each half had only 2 meatballs each in it and they were over cooked and hard as a rock, could barley put my teeth through them read more

Graziella's Artisan Pizza - Sad looking sub - Pizza Near Me - Sandwich, Massachusetts

Excellent food! Highly recommend. Their pizza is the best around and they have an efficient and friendly staff. I had to wait a couple extra minutes during the dinner rush for out pizza (3), but so worth the wait! The Korean Gochuchang wing were so so good. Had take out, but their dining room looked clean and comfortable. Will be back! read more

Never tried their pizza, but I got a Greek salad, most of the lettuce was brown, and the pita bread they gave me with it was stale

Antipasto with slabs of cold cuts thrown on a wilted salad ? Won't be back. Place is busy mostly out of town era good luck

I called this place to ask about their gluten free pizza, if it was cooked separately and safe for someone with an allergy to eat. They said no and before I could ask more questions they actually hung up the phone in the middle of our conversation. read more

Always a great meal! Excellent food, service and not over priced. I love their chicken parmigiana dinner. We are able to split it because it is such a Large serving. read more

Best food on the cape! been coming here regularly for years. staff are very friendly and the inside is cozy and inviting. Every single thing on the menu is delicious with quality good and good portions. I highly recommend trying the detroit style pizza, garlic knots, or any panini! read more

Sunday afternoon ordered chicken broccoli Alfredo one of my favourites took it home and well it sucked, they baked it in then and dried it right out like a cactus all the Alfredo disappeared the chicken was so dry I can't eat it without a gallon of water. So disappointed. Looks good in the picture but...... the wifes Tuna sandwich was just the opposite bleading through the bread. read more

Graziella's Artisan Pizza - Pizza Near Me - Sandwich, Massachusetts

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Their pizza is delicious! Excellent crust, cooked just right, & they deliver! You can't get better than that. read more

Graziella's Artisan Pizza - Amazing! - Pizza Near Me - Sandwich, Massachusetts

i got a roast beef and cheese sub with bacon & the mozzarella sticks and they were both soooooo good. the mozzarella sticks had a perfect crisp and the sub was exactly what i needed. the woman at the front was very helpful and welcoming. the seating area was clean and comfortable as well. read more

Arrived at scheduled pickup time, was told my pizza was ready but waiting on other items I ordered. 25 minutes later I'm told only waiting on 1 item. read more

Try this place out almost a year ago and didn't like it at all but decided last night to give it another try. Unfortunately another disappointment. We got the Chicken Bacon ranch pizza. Not only did it barely have ranch sauce or bacon on it it was loaded with tomatoes bits on the top. Yuck! No where on the menu does it have the description of what the pizza would be like. For 19.25 I will take my money to Pizza Wave instead or Two Brothers. read more

Update: Woo hoo! After a couple bobbles over the summer, Graziella's seems to have got their Quality Control in line. We tend to place really challenging orders - and tonight they got every detail ON POINT. Now we can focus on the food: Honestly, their burgers are the best in town, and the best value. Generous, quality hunks of beef, freshly cooked to order; brioche buns grilled to perfection. Asked for extra bacon and got a whole PILE of pig. Pretty happy about that. Same with their cheesesteak subs - an extra $2 gets you a VERY substantial sandwich. ( Again, best in Sandwich :) Their wings are huge too, and their buffalo sauce and blue cheese are both delish. Excited to find a flyer in our bag advertising that the pizzas are BOGO on Mondays, hope that promo continues. Thanks Graziella's - you've restored our faith! read more

If I could give less than one star I would. When I pizza joint can't seem to get the fact that some people do not like blue cheese or are allergic to it but continue to put it on the Buffalo chicken pizza after requesting multiple times to not have blue cheese on the pizza. Pizza here is good when they can figure out simple instructions but it's very rare when they do. read more

Thank you so very much to the young lady who confirmed that my long distance order was received; and to whomever personalized the bag with my Happy Birthday wish to my son. You made our day! He loved all of it. Once again my heart felt thanks! read more

Solid option for a more gourmet pizza, absolutely love their crust. SO happy they deliver to our area. Other things like chicken broccoli alfredo was bland but still good. Steak tips were delicious but were teriyaki marinated which wasn't specified on the menu. read more

Ooohhhh man I highly recommend the scallops and bacon pizza, it was FANTASTIC!! Only thing I've tried there but it was delicious!

Love!!! We always get the bbq chicken, moreso please bring back the sriracha pizza of the month as a regular menu item! The fiancé is obsessed! We had covid and our order was accidentally missed by the delivery driver, the owner called with an apology and drove it right over. Just amazing service as always! read more

Got there and they couldn't confirm my order. I waited for 20 minutes because they said it wasn't ready yet. Turns out it was behind them the hole time. Terribly organized place. read more

Unremarkable pizza. Not much flavor in the dough, sauce and mozzarella. Nothing special.

Ordered large pizza and large calzone for $38.oo which was burned on bottom and top. Called and complained and was told the ovens were running high and she would speak to the Mgr. Never heard from them and will never order again . P. Moretti read more

Called in a pick up order. Asked for extra sauce. when we got there to pick up pizza, we looked in the box....no extra sauce, and very few of the items we asked for our toppings. when I mentioned that the lady forgot to mention that we wanted extra sauce , the man at the front nicely gave me a small container of sauce... very nice of him. ( he charged me as well as the lady who took our phone order!!) when I mentioned this, he started to argue with me, but I explained I didn't mind paying for the extra ... once. but NOT twice. however the sauce was very cold. ( cant heat it up in the car at the beach!!! ) Then he told us the price of the pizza !!!!!! would have been less at dominos. and tastier! The taste of the pizza was very bland. the sauce WAY TOO NOTHING. We will not be getting pizza from there again. Boring and costly. read more