I chose this place due to "honest work" reviews and being that it's right by my home. Unfortunately…read morethat is not my experience. I sent the email below and sent to their text line and was told the owner would be in contact. I have called since to request his call and received none. I was mindful and patient. It has been over a month since I was initially told he would call and have had no resolution. We are out $600+ on repairs that were not needed/incorrect. "To whom it may concern, I recently brought my vehicle to your shop for service due to a noticeable sound occurring during acceleration. Your team was unable to locate or diagnose the source of that sound. Instead, you identified a coolant leak, which led to expensive repairs totaling over $600 (including parts and labor). Unfortunately, after the repairs were completed and the vehicle returned to me: The original acceleration sound persisted unchanged as you all could no locate it. Diagnostic cost incurred there but no repairs were made. The coolant leak continued as well. I later rescheduled an appointment with your shop, and I received a call indicating that no diagnostic fee would be charged this time. However, due to concerns about the prior service, I decided to cancel and have an independent mechanic inspect the vehicle instead. The independent mechanic immediately identified and fixed the source of the acceleration sound by replacing a faulty bracket--a relatively straightforward repair that your team had not located. Additionally, shortly after retrieving my vehicle from your shop, my check engine light illuminated. The code indicated a "coolant thermostat" issue. Upon further inspection, the mechanic located the actual source of the coolant leak. While I can see the new hose your shop installed, it was not installed at the leaking location. The leak was coming from a different area entirely, and clear evidence (stains and residue) shows this has been the ongoing source for a significant period of time--well before and after your repairs. I have attached photos clearly showing the actual leak location and the part that actually needed to be repaired. In summary: The acceleration noise was not diagnosed or repaired by your shop. The coolant leak you claimed to have fixed was not properly addressed (wrong location repaired). I paid over $600 for work that did not resolve the reported issues. This has resulted in additional costs to properly diagnose and repair both problems. I would like to discuss how we can resolve this matter, including possible reimbursement for the ineffective repairs and compensation for the additional expenses incurred due to the incomplete/misdiagnosed work. Please let me know a convenient time to speak with a manager or someone authorized to address customer concerns and billing disputes." I would give 0 starts due to lack of professionalism and accountability but cannot do less than 1.

I'm new(er) to the area and I like to support smaller businesses whenever possible so I contacted…read morethis auto care center. Paul, who answered the phone when I called, was courteous and very helpful. They were pretty booked for the next couple of weeks but he scheduled me in for an oil change the very next day, stating "that can't wait". I instantly felt that I was valued and my vehicle's maintenance is their priority. Upon my arrival, I found ample parking and a tidy front office. The front office person cheerfully greeted me immediately upon entering, which is not common in this industry (in my experience). Aside from a drive-thru style oil change place which is often questionable, I don't believe I have ever been cared for so swiftly. As a woman, I have grown accustomed to being demeaned by men in the auto profession. This company may be the exception. They may exude traditional values but they are enlightened and I was treated as a peer. What a relief! From end to end, this company was professional, efficient and uncommonly courteous. I will be back and I highly recommend them.

Reading the reviews here goes to show what this business is about, lies and not responding. I had a…read moresituation with Thomas outside the dealership, my wife and I had made an appointment to see a car with him the following day, we left work early and drove an hour and a half to see the car, we get there and don't see the car, text him and he says he is doing errands and was to far away to meet. He said I will drive the car to you to see tomorrow. Great! The next day comes, my wife and I leave work early the next day to meet him, guess what, texts last minute saying he had a family emergency. Fine. Asked when can we see the car then?? Nothing, completely ghosted. Have all conservations saved to post if needed as well. Sounds like just a bad place to do business. I know my deal want through the business but just goes to show and confirm the type and quality of business they are running.

I purchased a Jeep from them, they were very easy to work with, not pushy, and quite helpful. We…read morehad to work through some title issues and they stayed on it and made sure we were taken care of. I was surprised at how well the Jeep ran for its age, and in spite of some expected early issues to fix (it is a Jeep after all), they were up front and honest, and very willing to work with me to make any issues right. Thanks guys, see you again soon. I wrote this before we fixed the title and they have been amazing staying in touch and helping us out after we moved away in the middle of the process. As a military guy always on the move, business owners like them are a Godsend. Again, thanks for being the best!

Kaya has been in business a long time for a reason: he takes care of your car and you…read more I went in at 5:30pm one day with a brake issue which was much worse than I realized, and he fit me in the next morning. I also asked him to take care of several other things as long as the car was going to be there. (air filter, oil filter, etc.). I hadn't had the car serviced in awhile and it ended up being pricey (had to replace the rear brake rotors as well as the front). Without my asking or complaining, Kaya gave me a discount on the price of parts since I was a first time customer. They also don't seem to charge as much for labor as some other shops. The reason I am giving 4 instead of 5 stars is because I needed a rear brake light replaced, and that kind of fell through the cracks - they said it was ordered but I had to call back, and when I did, they couldn't find it so it had to be re-ordered. Other than that, my experience was stellar. If you can, be sure to deal with Kaya himself.

This place doesn't even deserve 1 star in my opinion. I had my 2012 Volkswagen Passat towed to this…read morelocation on July 1, 2016 and the car was parked in the back lot. I stopped back by to get some stuff out of the car and the keys were left in the ignition with the windows down. I rolled up the windows and took the keys to one of the workers. The next day I drove by and noticed that my car had been moved and also notice that someone had hit the car. I called and left multiple messages but never received a call back. The following day I stopped by to speak with Kaya and he stated he is not responsible for the damage to my car because he never drove the car. When the car was towed the trip mileage was reset to zero and is now showing 7.6 miles on it but he still states no one drove the car. I ended up having to file an insurance claim which is going to cost me $500. Kaya advised me on 7/5/16 that the part for my car (throttle position sensor) came in and my car will be ready 7/6/16. When the insurance adjuster and myself arrived 7/6/16 he advised that my car hasn't even been looked at so the car will not be ready for a few more days or when he gets the time to look at it. So now I am still stuck with a car that doesn't run and an additional $4,500 in damages. Beware of this place its full of unhonest people.

I needed my air conditioning fixed, as it had been broken for quite a while. Several trusted…read moresources had recommended this shop to me, and they did not disappoint. I already had a good idea of what the repair was going to cost, but I chose not to mention it upfront because I wanted to see what the final estimate would be. It ended up being exactly what I expected. There was one unexpected piece to the puzzle that neither of us anticipated, but they let me know about it right away. They asked for my permission before proceeding and took the time to walk me through why the repair was necessary and important. I even did a little research while we were talking and quickly realized they weren't exaggerating or trying to upsell me. They do charge a service fee upfront, but it's very reasonable, and they're completely transparent about it. I made an appointment, and they were able to get me in and out the very same day. Overall, I was impressed and excited to find a mechanic I trust and feel comfortable going to; especially since they're within walking distance of my home.

Anderson Brothers are a blessing that were referred by our neighbors! They fixed the AC in my car…read moreafter 4 previous mechanics couldn't discover the issue causing no cold air and at a low cost. Also, repaired the AC in our daughter's car at a much lower price quoted by a chain store mechanic. In addition, very kind staff, and quick turn around from drop off to pick up. These folks are now our go to mechanic for our family vehicle repair needs. Thank you and God bless you!

I took my car here in 2019, for mechanical issues, and had an amazing experience. However, I took…read moremy vehicle today for simple bodywork and got quoted an outrageous amount on top of the fact they wanted to remove my back glass when it was never even necessary to begin with for the issue I had. I wouldn't have been as upset if it weren't for the nasty attitude the staff had towards me and the disrespect I felt I was getting no matter how nice I approached the situation. I definitely will not be returning.

Now this is a story all about how My van got wrecked, was…read morefeelin' let down, And I'd like to take a minute, just sit right there, I'll tell you how King Automotive showed top-tier care. In rural Tennessee, where we now reside, Cruisin' in the Kia with my fam inside, On the way to daycare, feelin' alright, When bam! -- a deer jumped out in broad daylight. One loud hit, yeah, the front was done, Headlights busted and alignment spun. I didn't lose it, just made the right call, Said, "Get it to King's -- they'll handle it all." The tow rolled up and took it from my place, Off to Ashland City -- not a moment to waste. King's took over and man, I swear, They fixed that ride like a craftsman's prayer. New parts gleamin', smooth as can be, You'd never believe it tangled with a deer at high speed. If anything, I'd say they're beyond elite, Went above and beyond -- no job too steep! So if your car gets wrecked and you're feelin' despair, Just send it to King's -- they'll get it repaired. From Dickson to Ashland, folks everywhere Know King Automotive reigns -- 'cause they truly care!

I hand him keys he hands back car working. What more can you ask for..not worrying. He did it when…read morehe said he would and that's all you can ask for from a mechanic. And and a body shop he does the work.

I got a 2012 dodge van 6 weeks ago. A great price of around $1900 under bluebook. I have driven…read morethe vehicle almost 15,000 miles working for lift. The only thing wrong was the fuel pump was not working controlling the fuel gauge. The part cost $ 400.00 and the dealer is fixing it for me as he said he would when I got the vehicle. I have no complaint against the man. He even brought the title to my home.

Brad is the owner of that shop and I've been going to him for over 25 years! If he can't do it…read moreright he won't do it. He can work on any model car you have, he's taking care of my Porsche 928 GTS, my c63 Mercedes, and my wife's E350 Mercedes AMG.. the only downside is you have to leave a message and he'll get back to you the next morning. But if you want it done right and reasonable Brad is the man for the job!

Courteous on the phone & in person! Will get back to you very promptly & explain everything in…read moredetail, I really appreciated that. Customer service is top-notch! Will be bringing my Volkswagen back here in any other vehicle that I have. They did the service I requested, & went above that as well, letting me know what else could be done. Fair price for service requested.

I called EuroFix when I got a flat tire. I pulled into the Walgreens parking lot across from St…read more Thomas and called Logan at EuroFix to see if they could send someone over to help me change the tire. One of their mechanics agreed to come down and put on my spare. He was very friendly and quite frankly made my day. EuroFix has such awesome customer service. I highly recommend this shop!!! Lisa O'Dell