GrayMar is a unique corporation, and I have only been using them since 01/2022. We finally switched our 24/7 ER Service and High-Hazard service-provider in January 2022, (after having numerous service failures with our prior ER Company). GrayMar's strengths (as I see them) are their responsiveness and continuous communication with me. (I operate an 24/7 ER call-center for the "one of the largest private employer's in Oregon"), and seeing firsthand just how much new and top-of-the-line equipment GrayMar has on-hand along with so many highly-trained and skilled ER Response labor they have on-staff is staggering. I finally realized that they definitely do stand by their company Motto, "Responsiveness Counts". They are ALWAYS on-time, let me know their initial estimates ETA, alert me when on-site, send me before, during, and after pictures (as I am usually not on-site). This allows me to "visualize being with their crews", and rapidly be on the same page as GrayMar so I can alert our sr management as to the extent of the issue and estimated timeframe to completion.
I could go on and on, but will offer this: Since switching to GrayMar our # of monthly responses has remained virtually the same, month to month, however our costs have gone down almost 20 percent (and disposal of wastes has been disposed locally to maintain our "Business Locally" initiative. I spoke with both owners shortly after then began working for us under contract and learned so much about this company. They also have 4 service-centers in WA, NV, UT, AZ, CA and Texas, which covers the western half of the Country! I wish I could buy some stock in this company, definitely one to watch, CLOSE! read more