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    Gray Line Orlando

    2.9 (34 reviews)
    Closed 7:00 am - 8:00 pm

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    We went to Kennedy Space Center with GrayLine. Convenient pickup at Universal Clean bus, driver David was competent and professional. Best part of this tour was our guide, Oscar. So many insightful tips made our day at KSC full of The Right Stuff.

    Pat B.

    I guess just read all the poor reviews; my experience; Booking online was all fine and dandy, I was asked online at the time of booking, will you need to be picked up or will you get to us. I picked GET TO YOU; it does not indicate where to go. All booked, paid, I email them to say I was not told where to go to. They responded quickly with; we will text you the day prior to let you know where to go. As a planner that is hard for me, I like to more concrete details, but I chilled. Several Days before I reached out again, I was asked my hotel, I told them and they said they would pick me up there, OK, cool ... THE DAY BEFORE OUR TOUR I get a text saying "Hello, we are contacting you from Gray Line Orlando in regard to your City tour for tomorrow. Unfortunately, the tour guide scheduled is sick and unable to work, We have tried to find a replacement guide and have been unsuccessful. We do apologize for this but see no other way than to cancel the tour. Your reservation will be cancelled and you will be fully refunded regards, Jason (Gray Line Orlando)" - I understand, illness and all, but they know the day before that he is sick (maybe covid) and cancel that last minute??? So, a day wasted in Orlando - My money was refunded to my account that day so that is a plus. MY THEORY - and it is only a theory - the day before, they have a low number of people booked for the tour, with the cost of the gas, the driver, etc. they are not going to make enough to cover the cost, maybe even lose money to honor the booking so they just cancel under the guise of illness, So here you go, do with it what you will. I think they are taking bookings, are very understaffed and a tour only goes if the cost to benefit ratio favors them. So book with caution, we lost a day in Orlando that we could have booked something else.

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    4 months ago

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    2 months ago

    Great guides & fun experience at Kennedy Space Center. Will definitely use Gray Line for our next Orlando Adventure.

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    5 months ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    Left my whole family stranded at the airport, took our money, will not return calls or refund our money. Don't use this company.

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    Victoria S.

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    4 years ago

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    8 years ago

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    7 years ago

    Overall horrible experience. Will definitely be doing further research next time I am looking for a service such as this.

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    9 years ago

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    13 years ago

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    9 years ago

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    6 years ago

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    15 years ago

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    13 years ago

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    11 years ago

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    15 years ago

    Best way to go if you want to see one of the last remaining shuttle launches.

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    Thank you for the review and kind words, we greatly appreciate it!

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    Wow, what an out of this world experience I had at the Kennedy Space Center with Gray Line tours.

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    Real Florida Adventures - Kennedy Space Center

    Real Florida Adventures

    5.0(4 reviews)
    3.0 miHorizons West / West Orlando

    We went on the Real Manatee Adventure in March. It was cooler out, low 60's and rainy. It was a…read moreperfect day. We were getting in the water so the rain wasn't a worry. It actually broke while walking to the boat and in the water. The water was 72 degrees and not bad. I stayed in the water the full time with no issues. The kids were in and out. They had hot cocoa on the boat. We saw quite a few manatee and enjoyed watching the swimming and hearing them much the sea grass underwater. It was so peaceful. We really enjoyed ourselves and the guides were great! The kids asked to do it again! I take that as a major win. They are 12 and 8 years. Lunch was yummy. The state park had great animals and we enjoyed walking around. The airboat is such a great experience and feels like no other boat. You must do this tour! Thank you Real Florida Adventures! You guys Rock!!

    I planned a solo trip to Orlando and wasn't sure what to do. After doing some research, I found…read moreReal Florida Adventures with a list of some fun excursions to do through them. I spent three days doing activities and went to the Kennedy Space Center, Sea Screamer & Clearwater Beach Day Trip and the Manatee Snorkelling at Crystal River. I had Ricky and Gary as my tour guides, they were friendly and knowledgeable and did a great job with delegating the trips. I was by myself for the Kennedy Space Center and Ricky was my own personal guide that day. I was pleasantly surprised they didn't cancel the trip because I was the only person so props to them on that. My favorite trip highlights included seeing the dolphins playing at Clearwater and the wild airboat ride on the Withlacoochee River and seeing some gators. Plus snorkeling with manatees. I would definitely recommend!

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    Son warming up after hot cocoa on the boat

    Alltour of America

    Alltour of America

    2.5(2 reviews)
    0.4 miInternational Drive / I-Drive

    I can't remember how I discovered Alltour's service between Orlando and Miami but I suspect that…read moreGoogle was involved. I had only a website and no helpful Yelp reviews (Yelpful reviews?) to guide me so I was slightly nervous about giving my credit card number to the operator at their 24 hour hotline. As it turned out, no such thing was needed, simply a name would do. The day of our departure, we drove around for a little bit trying to find the station, imagining, you know, a bus station. Instead, it's nestled into a shopping center with a small waiting area and soda machine. I checked in at the counter with a friendly and helpful staff (who speak fluent Spanish) and then turned around to find that the bus had pulled into the parking lot to start loading passengers. The bus was new and clean, equipped with televisions where they showed a movie ("Lockout" with Guy Pearce, in this instance. Terrible movie so I'm thankful I saw it for free!). There wasn't a bathroom on our bus but they do make several stops at service stations where you can run in to use the facilities if you need to during the four hour trip. There was a small hint of a Greyhound cattle car experience when the bus driver threatened to leave us behind if we lollygagged at one of the service stops but, when one of the passengers who apparently slept through the warning wasn't aboard at departure time, the driver waited for him to saunter out with his burrito and Coke. Had this been Greyhound, his ass most definitely would have been stranded in Pompano.

    This service is terrible. The drivers are rude. The wifi is never working. I have been using them…read morefor 8 months now and I travel about twice a month to Miami from Orlando. One driver is blasting religious music the whole ride. Awful service. You are better off paying a bit more and getting a more comfortable and friendly service.

    Gray Line Orlando - bustours - Updated May 2026

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