Beautiful ambiance and modern vibe. Great speaker system, decor, seating! Staff friendly and attentive! We arrived and you have to be a regular as all front doors are locked and the back exit door which says "exit only" is the entrance.
Huge menu, pricey for this area with $40 entree options although half of items on it not available. Crab cakes, not available. We had chicken and shrimp tacos and they were delicious! Good size, flour tortillas, great flavor. They came in plastic to go containers like fast food with eat in prices at $9 for 3 and not dine in "ultra lounge " food. Took 35 minutes for our tacos to arrive. We chalked it up to quality takes time!
Drinks were flowing, karaoke was in full throttle and the sound system was bumpin. The local talents were incredible! Then naturally after drinks and food you have to use the restroom. Both toilets didn't work. One for men one for women. This cut our evening short and it was time for the bill.
Surprise! Our cvs 2 foot bill arrived. For each Tito's there were three line items, so if you have 4 in your group you'll have 12 lines that say Tito's. This was perplexing to say the least. Why were we being charged triple?
It was explained but still left us feeling like the disclosure should have been up front. They automatically make everything 3 shots. They charged $3 per shot so $9 a drink. These are Phoenix big city prices like we're used to, not expected in this neighborhood with the plastic cup drinks but "ultra lounge" in the name should tell you something. The name on yelp is incorrect. No longer Bistro. Now "ultra lounge ", aka full fancy prices without fancy dishes or working toilets. Clarifying also the drinks all come in plastic cups. Not glass. I have a pet peeve with plastic cups and liquor at places that market themselves as high end.
We weren't asked how many shots we wanted. We just received our drinks as triples and were triple billed. We may have made a different decision had we been given the option up front. Shame on us for not getting pricing and expectations set up front. So for 3 people, eating tacos, drinking, being merry the bill came to $129. Ouch. A little mini Scottsdale without the restrooms or food on real plates to match and with plastic cups.
Did I mention the tips is automatically added regardless of party size? We were 3. So they get theirs regardless of service. Keep that in mind when reviewing your bill.
Have fun! Just beware if you're a woman, the bathroom May not be operational and get pricing up front to prevent the rude awakening we experienced.
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