Went today for the first time and the kids loved it!…read more Here's what we loved: Zip line Basketball area Tons of Jump spaces Obstacle course area Dodgeball area Foam pit area Tons of sitting spaces for parents Lights are on! Not dark Food court area All day access with your admission Parents jump free with kids What you'll want to know: Arcade is an additional fee Bumper cars are additional fees You'll need Adrenaline socks They have birthday party packages as well. Weekday admission is about $22 a person without socks and weekend is $25 (at the time of this email).

I brought my 4 1/2-year-old here today and initially thought I had found the perfect place. Within…read more30 minutes, I was at the register purchasing a $157 monthly pass (4 months) for the toddler area. I was impressed enough that I texted three friends photos, told my wife to start planning our son's birthday party here, and was actively asking managers about upgrading to full access because I had just discovered the larger "Adrenaline" area. For context: it's Indiana winter, it was cold, and I had a hooded sweatshirt on with the hood up because I was freezing. During my 2 1/2-hour stay, I spoke with two managers about memberships--neither said a word about my hood. While walking around trying to keep up my child, I heard someone off to the side say, "Take your hood off." I approached the man, who asked me politely. I politely asked why it was a rule. His response was shocking: "So I can see your entire face on my 50 cameras." This was 11:30 a.m. on a Friday, not a packed weekend night. I turned away to continue looking for my child, removed the hood, and muttered "whatever dude" under my breath. That's when the situation escalated wildly. He charged toward me, yelling: "I'm the owner--if you don't like it, leave!" I had already complied. That wasn't enough. He then shouted: "I'll give you your money back!" And finally said something that truly crossed a line: "If there are off-colored people with hoods up and we ask them to take it down, what would that look like?" I'm still trying to understand why race was brought into this at all. Let me be clear: * The facility is great for kids * The staff and managers were wonderful * We were not leaving anytime soon until this happened But the owner's behavior was aggressive, unnecessary, and completely inappropriate. A simple rule explanation would've sufficed. Instead, it turned into a power trip with racial commentary that had no place in the conversation. Rules are rules--but how you enforce them matters. I'll take the refund. And I'll take my business elsewhere.

Kids LOVE this place. It's a great place to let them burn off energy…read more They have a different section for little kids and don't typically let the older kids in the little section or the smaller kids in the other sections... so if you have a 3 and a 6 year old you kind of have to pick which one you watch. I totally get why they do it, but still can be a bit annoying.

It's ok. Kids had fun, but it was very warm inside and smelled like feet. It's also much smaller…read morethan other trampoline or inflatable/bounce places we've been to. Make sure you use the online deals they have on their website rather than paying full price at the front desk.

Our favorite Friday adventure = Jumparoo at Urban Air…read more Every Friday from 10-12, they host a special event just for kids 5 & under--and it's seriously perfect for the littles. No big kids Never overly packed Fun "kid nightclub" vibe with lights + music There's so much for them to do: * Jump and play freely * Dodgeball on the trampolines * Ball pit fun * Balance beams in the foam blocks * Adventure center exploring * THREE different slides They even offer crafts, and the concession stand is open if you need a snack break. I love that it's ideal for kids who have just started walking--everything feels manageable and fun without being overwhelming. $10.99 per kid + adults get in FREE Such an easy, fun way to get energy out and make Friday mornings feel special

In an nutshell, Urban Air is great for kids and crazy/overwhelming for parents! My daughter had her…read more7th birthday there. She and her friends really enjoyed it. The party planning wasn't difficult and mostly through email. We paid extra for a room and honestly, I'm glad I did it! When it was getting too chaotic and loud in the play area, it was nice to have a place where it was a little calmer. It's easy to lose track of where the kids can roam and the ongoing colored lights don't help. There are so many things to do at Urban Air and there are also premium activities (which we didn't purchase). It is not cheap to book a party there and everything is an additional price. You get 2 pizzas and there is a capacity limit of 10 before you get charged for additional guests. Water bottles are included, but if you want other drinks, it is also a charge. My daughter enjoyed her party so much, but my wallet took a beating!

Great service and clean. Thank you Marisa for all your help. Easy to use card system and plenty of…read moremachines

While visiting the Castleton location, my 1-year-old child came out of the ball pit and handed me…read morean OPEN KNIFE. Photo attached. This happened in a play area specifically designed for young children. Thankfully, my child was not hurt, but that was pure luck. The potential outcome here is horrifying to think about. A sharp weapon in a toddler ball pit represents a serious failure in safety, supervision, and inspection protocols. I immediately notified management. While the manager was kind, the severity of the situation felt dismissed. No immediate safety checks were done. No effort was made to notify other families currently playing. I was told "I just don't want you to leave and go tell all your friends that Smiley's is terrible." I'm sharing this not for attention and not to complain--but to bring awareness to other parents. Smiley's stayed open and operating like it's any other day. I will continue to advocate for children's safety and truly hope this leads to real change so no other family has to experience this fear--or something far worse. I'll keep sharing because meaningful change only happens when people speak up.

We used to go here quite a bit after school but since their hours have change we occasionally visit…read moreon the weekends. This is a fun free indoor park for the community. You check in and get 1 hour of indoor play. As you leave they will allow more guests to enter. At busier times there can be a long line to get in so I suggest getting there early.

I attend Traders Point for church but I love that you do not have to attend to visit The Park! It…read moreis an amazing resource that the church provides as an indoor play option for the surrounding communities and families! The Park is clean and it feels very safe to allow your kids to be kids! I love that you can visit their website and see if they have met occupancy numbers. The website also allows you to register and know what to expect! I would recommend the Park to anyone with children!

I had decided to come here to take my niece and mentee. The prices were your typical prices. Plus…read moreif you don't have the sky zone socks you have to pay for some which is about $5 extra. The kids get to jump for 2 hours which I feel is a good amount of time. They do have a membership which you come off better doing the membership if you know you will be back more than once. The membership is the same price you pay for one jump session each month but you can come multiple times in that month. They have a concession stand where you can buy drinks and food. The prices were on the high end. The kids enjoyed their self and were wore out. Customer service was great when I was paying because she explained everything to me. Also you can pay online before you get there to save on time.

They had take out all of the super trampolines and the place was really dirty with a bunch of food…read moreon a regular bin. Absolutely horrible.

This was my first time here and I really expected better.. I've taken the kids to The Center in…read moreDanville before and enjoyed it so much more. The girl at the front checked the kids in and was very friendly. I found the prices to be higher than expected and paid a little over $37 for two kids to play... Upon entering the play area, There is a sweaty gym smell in the air and the floors were filthy! Two areas of play. One is for toddlers, though I saw bigger kids in that area so I'm guessing it's not enforced well. Then a second area for older kids with trampolines. I don't think I'll be returning for the price that was paid...

Have grippy socks from another establishment that is the same thing? Too bad they'll still need you…read moreto buy their socks for literally no reason other than more money. Just skip this place and head up to smilies in Castleton. This place is like the k-mart of indoor playgrounds anyways. Equipment is broken, and apparently their playgrounds quality is so questionable they don't want adults in anything higher than the first floor, something rarely seen at proper establishments.

We came here on my daughter's first birthday and she had a place. Fun option especially in the…read morewinter months. I feel there was plenty for her to do and a lot more options as she gets older. It was only $10 too (I believe this is the price for all kids under 2) they have a one time purchase of socks to use there too Free popcorn in the waiting area too! 3 different themed party rooms if wanting to celebrate a birthday party or other occasion here. We will definitely be back!

We came here about 6 months ago and had fun, but it seems to have gone downhill since then. With…read moreslow jams playing over the radio the vibe in here is... depleted. Both of the two employees sat on their phones for the entirety of our visit (about 2 hours) and it would have been nice to see either of them helping assist kids on the zip line or picking up the mess of toys. The toys themselves are run down (including pictures) places are held together with duct tape and hope. For the price (about $20 including socks) I'd rather go elsewhere and most likely won't be back. (Editing review to add a star for hiring inclusively - at least they're doing this right!)

They do not answer the phone! I was looking for pricing,…read moreinfo on open gym days, cost, etc. Phone goes to voicemail or robo AI. Very frustrating. Going to Dig Dig instead!

My daughter took some classes here and while she was happy, I was not in the same boat. I paid a…read moresignificant amount, thinking that she would have proper instruction and guidance. I'm reality, the "teachers" (who are all just high school students) demonstrated the skill once, and then my child was left lost as she was told to repeat the skill x10. She had a ton of fun, which is the most important, I understand she's a child, but I was just expecting more coaching from her "coach". The campus is very clean, nice parent section, it's located in a good part of town. Overall, if she would like to do it again, I may consider it. But I would not recommend this facility to another parent.