In my mind also, trading on former glories and ghosts in the corridors!
Over the years i have eaten there a number of times. Let's cut to the chase "The food is Good" this much is clear. The food is not "Oh my god that's the best dining expierience i have ever had....good" This much is also clear. For my part, accepting the Hotel is, essentially the bastion of an English Country Hotel it would be nice to be served/attended to by at least some staff who could speak the queens english. Don't get me wrong, i have no (Non whatsoever) problems with staff from overseas. However, it is now, and has been for some time the norm in this Hotel to use many staff who have a real language problem. However, as they do not have a confident command of the queens english many/most...dare i say all of them seem reluctant to enter in to any dialouge with customers. How about talking to me? I'm not gonna bite you, bit of banter, spot of fun...hell i thought that is what eating out was all about, fine food and dare i say fun.
Well, the truth is very different. Too be frank a dining expierience is not all about food (Hell, ill pay a fortune for fine dining) but this restaurant is like watching paint dry....it's just so, so, so, so boring, just so boring. The staff just dont talk to you because they can hardly speak english, no back ground subtly music, in short nothing but,...... er food. I'm guessing, and i may be wrong that this Hotel is managed (I may be wrong) by a management team of, er....a certain age....like, well, just old? They really need to take some money out of the till, take some key staff and go and have a look at some hotels doing something else. The managment need to understand that "We are very posh, and you need to be very middle class to come here just does not cut it any more!" The food, it's fine, it's certainly not in my rtop three or anywhere near it, it's highly priced, but moreover one of the most recent boring dining times i have had.
I might also add, have eaten at the Ritz, and many other flash london houses for far less with better food and fab staff. Staff at the Ritz have to be the most proffessional cool, laid back easy staff ever. Great food great staff great times....at half the price. No exageration.
Mind you fab room though, ....so not all bad.
Regards. read more