I have used H.D. Oliver twice for both of my parents. They were very easy to work with and make…read morearrangements. My parents chose to be cremated so we did not use some of the other typical funeral home services. Additionally, they did give me a few tubes of the cremation remains to give to my siblings. I also purchased cremation urn rosaries from an outside source and they kindly filled the crosses with the ashes for me.They also connected us and filed the proper paperwork to have military honors at my Dad's service. I would recommend them for ease of service, kindness and compassion. All of this made the value priceless for the process during such a time of grief. They are longstanding in Norfolk for reason.

This funeral home provides the best of care/services to meet the needs of families experiencing…read moregrievances. Thank you!

When I asked when my mother's remains would be ready for myself or my brother to collect. The woman…read morehad the audacity to tell me she was just cremated and was waiting for the ashes to cool off. No one in their right mind wants to hear that after losing a loved one. They are not too helpful when we had our mothers memorial service the man from Metropolitan was so quick to throw the bag at me so he could run out of there. Find you a place that would actually have compassion.

Metropolitan Funeral Service was one of most unorganized funeral home services I have ever…read moreexperienced. Their lack of consideration and empathy for those grieving a loved one is shockingly disappointing. I lost my fiancée unexpectedly on February 21, 2023 and met for arrangements on the 24th. That process seemed to go well until all that was agreed upon and promised did not take place. By the end, it felt like hell. There was ABSOLUTELY NO COMMUNICATION about the details of the services except for on the day we met for arrangements. I would say, that was the only time we had clear communication with this company. We were told the family needed to view the body before the public and that they would call with the day and time. We never got the call and was unable to reach anyone. 30 minutes before the scheduled viewing for the public we were told "come now". This is because another family member arrived early and was denied access to view until one of the immediate family members viewed the body first. That is when we were told to "come now". If that family member did not show up early, people would not have been able to see him on schedule. That was very unprofessional and inconsiderate. It definitely added to the load of mourning we were experiencing for our loved one. Second, they assured us the video slide would play on all monitors throughout the facility, but it was only shown on one small monitor in the hallway. And because it was only on one monitor, the hallway was congested with people trying to watch this video on a small monitor. This led to them to having constantly dispersing and disrupting those trying to attend the viewing of our loved one. Third, they never stated a scheduled time for the limos to arrive to our homes the day of the funeral service. We had to contact them that morning. Let me say this... this is not something a people who are in mourning should be concerned about especially when you are entrusting the final plans of your loved one to a service who guarantees it. It was a total disaster. Forth, there was another service taking place at the same time. They asked us to wait in the limo until they cleared the hallway of the other grieving family. Clearly, they have scheduling problems. Why on this God's green earth would you have services so close they would overlap one another. This robs ANY family the thought of feeling like your loved one was special. Instead, it felt more like we were dropping someone off to a busy day care. Fifth, but not final (I am just tired of talking about this), we pre-paid for death certificates during arrangements on Feb 24th. We received a call to come to the funeral home today (Mar 22nd). Assuming we were going to receive the certificates, we find out they were not even ordered. Almost 30 days later! We had to sign documents to have the order placed. How unprofessional is that? Rest assure, I will be forwarding this complaint to the Better Business Bureau, Google Reviews, Norfolk City Mayor and a host of publications. I will NEVER use their services again and I will NEVER recommend their services to anyone else. They owe my family apology!

Mr. Wilson and his staff not only offer world class professionalism, but are truly compassionate in…read moreones time of vulnerability and sadness. From start to finish they ensured that the needs of myself and my family were met. I could have not have asked for better service. Thanks Chris and the Hale Funeral Home family!

My wife and I went in to Woodlawn to pre-plan our funeral and burial…read more We both felt pressured by aggressive and pushy predatory salespeople. One woman kept touching me and making weird jokes, another guy kept getting up and leaving notes for a salesperson who walked in and refused to give her name, another woman handing funeral planning was professional and polite and the three played off each other like a used-car salesman movie, with each one adding more and more add-ons to make planning more and more expensive.

I came here for my great uncle's funeral for viewing and burial. I like how it is clean and open it…read moreis very big and spacious the room to eat is nice. I also think toilets the flushing need to be fix even if you said hold and push down once it did it goes down but 2nd time trying it would not go flush. The bathrooms are nice. I don't know the value. about. It is quiet. I did not happen to ask for any help there sine i ask my relatives that was doing the things there for where their things are. The cemetery is nice and big but what a snake road soooo long you drive thru like a long snake road. It was my first time here so place is pretty big. There was no service at all no mention of telling other cars to line up in the back telling one car but not others.

Permanent Place for husbands cremation urn. The experience…read moreand staff were excellent. They were kind, informative with attention to detail and answered all questions. The grounds are beautiful and well kept there also.

The Albert G. Horton Memorial Cemetery is a State Veterans Cemetery on Milners Road in a rural area…read moreof Suffolk. Its 2004 opening provided a military cemetery for the huge military community that chose to retire in Coastal Virginia. The cemetery is one of a number of regional cemeteries run by the Virginia Department of Veterans Services, Eligible Veterans receive one free burial site & USDVA provided outer burial receptions/crypts & headstones. Should a veterans's wife predecease him, the headstone is inscribed with her information facing forward. When the veteran dies his information is inserted on the opposite side and the headstone rotated so his information faces the front, My Uncle had originally planned to be buried at Arlington. After his wife died, the funeral director mentioned Albert Horton. When we left my Uncle asked what I thought. We both had individually felt that it would be a place where we could more easily visit her. We toured the next day. Even the drive down Milners Road is picturesque. The cemetery itself was clean, new and beautifully laid out. The staff was friendly. The decision was made. At that time word of the beautiful Veterans Cemetery had not yet widely spread. She received a convenient plot near the drive through and near a bench. There appeared to be space for burials for many years. That hasn't been the case. The Cemetery filled over the years and has been expanded. When my Uncle died I had my first experience with the Pavilion, which is used to provide a military graveyard service with Honor Guard. It was a moving experience for the man I considered my second father. The Honor Guard was a special final recognition for the retired Naval Commander, buried in his uniform, who had served in WWII, Korean & Vietnam. Albert Horton Veterans Cemetery continues to serve as a valued source for a final resting place for those who have served our country. Wreaths across America places gorgeous holiday wreaths on each grave. The Horton Wreath Society places wreaths on military holidays. Contributions can be made and are encouraged. Whether the burial be a traditional plot with stone, a columbarium or in ground urn, there is no cost for those Veterans who qualify. Thank you to the Virginia Department of Veterans Services. Virginia Veterans Cemeteries are such a valued contribution provided to our Veterans.

About 24 years ago I was approached on Mothers Day (while grieving at my Mother's grave) by one of…read moretheir salesman trying to sell me a cemetary plot. It happened again today. This time I was approached as I entered the cemetary by an employee that wanted me to fill out a raffle ticket! On my exit I was approached by more employees trying to do the same. What a deplorable, greedy, and tasteless way to do business. It is shameful, disgraceful and disrespectful to prey upon people who are only there to visit and mourn the loss of their loved ones.

I lost my grandmother on 7/9/20 & my grandfathers in 2015 & 2017. They are all buried out here. I…read morehaven't had any experience with dealing with their staff. I simply was there for the burials. The cemetery looked very well kept. The staff on the grounds were friendly. I watched them put my granny in the ground when they thought all of my family had left. I've never stayed at a cemetery long enough to witness that. They seemed to take great care in burying her. I don't know know about their pricing or sales practices. Looking at the other reviews, I'm a bit concerned there. If I ever needed their services in the future for a family member, I may consider them.

We drove past Oman several times while visiting my Dad who was on hospice at a facility nearby. I…read morelooked at the reviews, which were very good and decided to use them for my Dad's final arrangements. The staff were pleasant and helpful. They follow strict procedures for cremation process and explained all the rules thoroughly. Our Dad passed away late at night and they came pretty fast to pick him up and handled the task very professionally, while providing dignity and respect. I think the price was fair as well.

Absolutely would not trust any other company. The general manager Tim took such amazing care of my…read morefather and then a few short months later grandmother. the building is very pretty and extremely clean. They treat all family with such respect and they are 100% there for the family and try and help how ever they can. They are just absolutely amazing and very professional! When it comes to the service they are great at making sure its exactly what you want and how you want. they also provide a nice big black bus for families to travel in the day of services.

writing this review after one of the most difficult experiences a parent can ever face--the funeral…read moreof my son. I made a formal, in-person complaint to Ron Vance, manager of Hollomon-Brown Funeral Home, after the service. I explained to Mr. Vance that I wanted to know what policies, systems, checklists, training, or other procedures would be put in place to help ensure that another grieving family does not experience what we did. When a family loses a child, they are overwhelmed, grieving, and often incapable of thinking through every detail. In my opinion, this is exactly when an experienced funeral home should step forward and provide organization, guidance, and leadership. We did not receive that level of support. Before the funeral, our immediate family was placed in a separate room for what was supposed to be private family time. The window on the room was uncovered, and there appeared to be no system controlling who could enter. Friends began coming into the room without our permission. During the private viewing of my son, an unknown man whom none of us recognized entered. He performed what appeared to us to be some type of ritual over our son, kissed him, and then left. an unidentified person should never have been permitted to enter a private family viewing without the family's permission. That was deeply upsetting to us and should never have happened. They also allowed other people in who were not permitted. There were also numerous organizational problems surrounding the service. The person officiating the funeral apparently had not been given basic information about logistics, including how everyone was supposed to line up when entering the church. When we arrived, no one from the funeral home took assertive control and clearly explained where we were supposed to go, what we were supposed to do, or what was going to happen next. I found myself looking around for someone to give us direction at a time when I should have been focused solely on saying goodbye to my son. Right before the funeral, I was asked to go find all of the pallbearers so someone could explain their responsibilities to them. This was confusing and completely unnecessary at that moment. The pallbearers were known in advance. They should have been contacted, gathered, and given clear instructions the day before. Immediately before the service, I was also handed my son's death certificate. I couldn't understand why such an important document would be handed to a grieving parent at that particular moment. What was I supposed to do with it while walking into my son's funeral? There was no one directing traffic outside. After the service, friends told us they were confused about when they were supposed to leave and whether there was a reception. After the service; Our family was told to go to the reception area, but no one explained where it was. I finally had to ask the person from the funeral home to physically lead us there. Once we arrived, he simply opened the door and let us walk in without explaining where the family should stand or how people would enter. We naturally stopped near the entrance, which created a large bottleneck as everyone came through the same door. An experienced funeral director should have anticipated this and positioned our family farther inside the reception area so guests could enter and move through the room properly. There were also many areas where I believe we should have received more guidance during the planning process. How many photographs are appropriate for a memorial slideshow? How long should each photograph remain on the screen? How many speakers normally participate? How should those speakers be coordinated? How long should each person speak? How do you select or locate an appropriate church? Based on the circumstances, how many people should the family prepare for? A grieving family may have never planned a funeral before. A funeral home does this every day. Their experience should be used to guide families through decisions they may not even realize they need to make. A funeral is made up of dozens of small details, and when there is inadequate coordination, those problems accumulate. For the family, there is no opportunity to redo the day. That is ultimately why I spoke directly with Ron Vance and why I am writing this review. I cannot change what happened at my son's funeral. What I wanted from Mr. Vance was evidence that Hollomon-Brown would examine what went wrong and put meaningful procedures in place--checklists, communication protocols, systems, policies, clearly assigned responsibilities, and better guidance for grieving families--so that another mother or father doesn't have to manage logistics while trying to bury their child. Families place an extraordinary amount of trust in a funeral home during one of the worst days of their lives. Based on our experience, Hollomon-Brown Funeral Home did not provide the level of organization, guidance, communication and control.

They did a good job today for my mom creamed they went though everything and me and my family can…read moresee our mom for the time and say good bye to her . It's hard on me because she gave me her kidney when I was 8 years old I know she is inside of me forever.

Sam twiford from the chesapeake altmeyer was amazing. Compassionate. In touch day or night When we…read moreneeded him. Good to us in a time of absolute hell. so reasonably priced. I mean he literally went out of his way above and beyond!! GO TO THIS PLACE!!! TJ FISHER quoted us 950$ on cremation for an 17.5 wk baby who was 22 cm long, 1/4 lb .... private cremation for my son who passed in utero... Altmeyer did it for $600 i will never ever recommend a better funeral home. Ever.

There was no attention to the family. Masks were allowed to come off at the viewing because there…read morewas noone there to assure they stayed on. IVE NEVER been to a service where there is no funeral director in the building, unprofessional

Christy Crews was Compassionate and very professional in our time of need.. She helped take the…read morestress off of our decisions of cremation and guided us through the whole process. We want to thank her personally and her staff.

Virginia's laws on cremation require several medical signatures before a death certificate can be…read moreissued and cremation begun. Eric Stewart is the Funeral Director and Owner and he took extra time and effort to track down these approvals after a holiday weekend and was able to meet our strict deadline for a funeral mass. Our family is very greatful for all that he did in bringing a quick closure in our time of need. His demeanor and attentativeness helped us in this sad moment.