My father just passed away and with the plot and marker already paid for, they still charged us…read more$14,000 more for casket, vault, and lowering the casket. Such a rip-off. Now we have to close my Dad's accounts but they screwed up the Death Certificates which took them a week longer than expected. Now that they screwed up the D.C.'s, we have to wait another 8 weeks. These people are crooks, please go elsewhere!

My mother had a prepaid, pre planned funeral. This place was horrible. Brittany at the Great Bridge…read moreoffice was awful. Had no personality and messed up everything she touched. We were there 2 1/2 hours the day my mother passed and she still couldn't get it right and had to go back next day. Day of visitation, one of my friends showed me the little card with the info on my mom's service, they were all wrong, from the date and location. They were horrible to work with. No one there knew anything. I would give 0 stars i

We drove past Oman several times while visiting my Dad who was on hospice at a facility nearby. I…read morelooked at the reviews, which were very good and decided to use them for my Dad's final arrangements. The staff were pleasant and helpful. They follow strict procedures for cremation process and explained all the rules thoroughly. Our Dad passed away late at night and they came pretty fast to pick him up and handled the task very professionally, while providing dignity and respect. I think the price was fair as well.

Absolutely would not trust any other company. The general manager Tim took such amazing care of my…read morefather and then a few short months later grandmother. the building is very pretty and extremely clean. They treat all family with such respect and they are 100% there for the family and try and help how ever they can. They are just absolutely amazing and very professional! When it comes to the service they are great at making sure its exactly what you want and how you want. they also provide a nice big black bus for families to travel in the day of services.

This cementry is right next to Princess anne park and the farmer's market. I visit this place…read morefrequently because of one of my Loved ones that passed away. It's an inground cementry where the "headstones" are laying face up.You can lay flowers, flags or other memorabilia you like for yourloved ones, too. The grounds are well-taken care of , which is a plus in my books. You will hear an occasional rumbling of navy jets flying over @ certain times but jet noise doesn't bother me.

Not a place I thought I would ever be reviewing but here goes. The main building was nice and…read moreclean, friendly staff. The grounds were well maintained. I liked the walkways throughout so I didn't have to necessarily step on other graves. That's pretty much it.

When I asked when my mother's remains would be ready for myself or my brother to collect. The woman…read morehad the audacity to tell me she was just cremated and was waiting for the ashes to cool off. No one in their right mind wants to hear that after losing a loved one. They are not too helpful when we had our mothers memorial service the man from Metropolitan was so quick to throw the bag at me so he could run out of there. Find you a place that would actually have compassion.

Metropolitan Funeral Service was one of most unorganized funeral home services I have ever…read moreexperienced. Their lack of consideration and empathy for those grieving a loved one is shockingly disappointing. I lost my fiancée unexpectedly on February 21, 2023 and met for arrangements on the 24th. That process seemed to go well until all that was agreed upon and promised did not take place. By the end, it felt like hell. There was ABSOLUTELY NO COMMUNICATION about the details of the services except for on the day we met for arrangements. I would say, that was the only time we had clear communication with this company. We were told the family needed to view the body before the public and that they would call with the day and time. We never got the call and was unable to reach anyone. 30 minutes before the scheduled viewing for the public we were told "come now". This is because another family member arrived early and was denied access to view until one of the immediate family members viewed the body first. That is when we were told to "come now". If that family member did not show up early, people would not have been able to see him on schedule. That was very unprofessional and inconsiderate. It definitely added to the load of mourning we were experiencing for our loved one. Second, they assured us the video slide would play on all monitors throughout the facility, but it was only shown on one small monitor in the hallway. And because it was only on one monitor, the hallway was congested with people trying to watch this video on a small monitor. This led to them to having constantly dispersing and disrupting those trying to attend the viewing of our loved one. Third, they never stated a scheduled time for the limos to arrive to our homes the day of the funeral service. We had to contact them that morning. Let me say this... this is not something a people who are in mourning should be concerned about especially when you are entrusting the final plans of your loved one to a service who guarantees it. It was a total disaster. Forth, there was another service taking place at the same time. They asked us to wait in the limo until they cleared the hallway of the other grieving family. Clearly, they have scheduling problems. Why on this God's green earth would you have services so close they would overlap one another. This robs ANY family the thought of feeling like your loved one was special. Instead, it felt more like we were dropping someone off to a busy day care. Fifth, but not final (I am just tired of talking about this), we pre-paid for death certificates during arrangements on Feb 24th. We received a call to come to the funeral home today (Mar 22nd). Assuming we were going to receive the certificates, we find out they were not even ordered. Almost 30 days later! We had to sign documents to have the order placed. How unprofessional is that? Rest assure, I will be forwarding this complaint to the Better Business Bureau, Google Reviews, Norfolk City Mayor and a host of publications. I will NEVER use their services again and I will NEVER recommend their services to anyone else. They owe my family apology!

Mr. Wilson and his staff not only offer world class professionalism, but are truly compassionate in…read moreones time of vulnerability and sadness. From start to finish they ensured that the needs of myself and my family were met. I could have not have asked for better service. Thanks Chris and the Hale Funeral Home family!

Pure lack of empathy. Transportation of my husband to their facility was ridiculous and in poor…read moretaste. Waiting for my husbands remains took over two weeks. I am doing this all alone and this has been a terrible experience.

I booked an event here in February...not a funeral, but a birthday party!! Yes!! The chapel area…read moretransforms into a party venue! The venue supplies: a stage, tables, chairs and linens. If you would like the venue to provide any services such as: clean up, catering, a dance floor - those options are available upon request for extra fees. And the rental fee is a flat rate...not an hourly rate - yes!! Overall, I am pleased with JT Fisher! From start of finish, the process was handled with professionalism and most of all my main contact, Nichol was on point with returning calls, emails and staying in touch with me! I really appreciate her mannerism and "get it right the first time demeanor" - communication - top notch! The only hiccup, on the day of the event, when I arrived the team was still setting up the table and chairs...I would have preferred this to have already taken place either the night before or at least before I showed up to decorate the venue. I get that services take place all the time, but something should be worked out where their team is not in the way once the client(s) arrive. Yes, I decorated the venue myself! With the help of three others, we managed to get everything in place a few minutes before my guests arrived. The venue allows you to bring in everything...food, decorations, DJ, drinks etc. Just make sure you go over EVERYTHING prior to signing the contract. Because they definitely detail EVERYTHING in the contract, which is a great thing!! Attention to detail if you will. Nichol, if she wasn't available, she made sure her staff was in place to assist me on all levels! I appreciated that...but 99% of the time Nichol was only a call away! I highly recommend you consider this place for your party rental needs as well as homegoing services. I must say, I raised a brow to the thought of having my daughter's 10th birthday celebration here. However, her theme was "Monster High Ball" - therefore, what better place to set the scene and host the party at a funeral home - get it :) And my daughter did not seem to mind as well. But this was not my first time "partying" at this venue. I attended a 60th birthday celebration during the Summer and I was super surprised how the chapel transformed into a "party area" Nevertheless, the cost is super pocketbook friendly and for the space...it's a great deal! And to have the option of bringing in your own food and decorations - perfect combo! They even allowed me to have a face painter on site too. The venue has a room that's a nice size where the face painter was set...she had plenty of space to do her thing! And I wouldn't consider this a hiccup - but personally I LOVE TO DECORATE and GO ALL OUT...especially when it comes to party decor...but the venue only allowed 2 hours before the event to set up any decorations. However, I finished right at the 2 hour mark with all my decor. And decor included: balloons, table decor (over 15 tables), setting up the serving area, DJ set up with lighting and a few other touch-ups. Keep in mind, confetti is not allowed, and not taping anything to the walls. Still, everything turned out magnificent! Good people, great service, awesome experiences...both with funeral arrangements and party planning! Book your event today!!

Amanda was kind and still direct with all required details we needed to make decisions. We chose to…read morego with cremation. After a few questions Amanda came back with an obituary. She explained the next steps for the state, which was helpful since we came from NY. Would definitely recommend their services when your family are in need for final stages in life.

I highly recommend the services of Family Choice Funerals & Cremations. Mike Strickland assisted us…read morethrough a very unexpected death and final arrangements. His professionalism and empathetic approach helped us make the decisions we could financially afford while honoring our loved one. Our family had selected a funeral home we had used in the past. It was obvious they saw us as a returning family with the assumption we would need similar services. The approach was so impersonal and cold - lacking any compassion for our current situation. The quoted prices were completely out of our budget. This made it necessary for us to consider other services. When we contacted Mike Strickland, it was an easy decision to have them pick up our loved one and handle the cremation. From the first contact until the delivery of ashes, Mike Strickland was so kind, listened and offered suggestions/recommendations. Every detail was communicated and delivered as promised. It is without a doubt the best experience one could have at a very stressful and emotional time. We will return when these services are needed again. Literally, we felt Mike Strickland's priority was first to serve our family...not to sell us. Please if you have a need speak to Mike Strickland before you begin your plan. You will be thankful you did! Thanks very much Mike. We'll see you again for our pre-planning needs. Hope and Teresa

Rosewood is a funeral home and private cemetery located on the west side of Witchduck Road between…read moreits intersection with Independence & Virginia Beach Boulevard. It's a large cemetery that is the final resting place for some of my friend's close family members. One I considered a friend and a great Fantasy Football competitor. The world misses his sense of humor and devotion to his family. The other is a child who never got to grow older and is buried next to his grandfather. The cemetery is well kept. Mowing and removal of dead flowers is regularly done. There is a crypt & a columbarium. The reason for the three star review is the required tombstone design. They are all flat to the ground with a holder in which flowers can be placed. The view from the road only shows the content of the flower holders. This lover of cemeteries prefers standing tombstones of various designs, many of which tell the story of a life. I've visited and photographed cemeteries from Massachusetts to Mississippi and love sharing them on line with family members from afar, who would otherwise never see their ancestors grave. Although Rosewood Memorial Park is immaculately maintained, I've seen many flat tombstones that have become covered with grass and dirt. During my explorations I always take a small hoe & trowel to free the flat tombstone of strangers as much as possible. I'm sure it's a matter of personal preference. But I don't like the aesthetics of a cemetery with only flat tombstones with the only visible part of the grave being the holder for flowers.

Yes, I'm reviewing the cemetery where we laid my step-dad to rest this weekend. Quiet, peaceful,…read morelots of green and lots of sunlight. Aubrey is in one of the outside facing crypts, per his wishes. Very sad, really, to watch them scissor lift the casket into place, slide it in, then seal it up with caulk and duct tape before covering it back over with the marble. The staff, even the guys not in suits, were appropriately professional and quiet, giving the family plenty of room to grieve while they did what they needed to do.