This particular location is great! They have a great selection of glass. We went throughout palm beach county to find some nice glass pieces and this store had the largest selection. The young lady working there was very nice and interactive with us, she was very nice and talkative which made our buying experience not awkward. She helped us pick out quality glass wear that we were both interested in! read more

Grateful J's - Glass bowls - Art Galleries Near Me - Boca Raton, Florida

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I'm not one complain nor go out of my way to right a negative review but I'm not to happy. I've been buying vapes for years and every time I've gotten a defective one (and they always ask me to try it before I leave the store to make sure is working proper). Well I did just that and i knew instantly the vape was defective. I said to the guy who go checked me out that it wasn't hitting right. And he said sorry I can't replace it all sales are final. Every vape shop I've ever been to will honor giving me a new one. Since I paid $25 for this vape and it not working I'm not happy at all. Very poor customer service on there end. Not a happy customer. read more

Don't know if it's the worker or the owner but he is very disrespectful. He had the door locked while smoking a cigarette right in front of the door. Upon trying to enter he spit on the ground right by me and it almost landed on me... I would never give this place the business. Note to the business owner, go out back and smoke, don't stand out front like a slob and smoke blowing at customers and don't spit at them. Get your act together.. read more

Good vibes, very helpful, open late, easy to get to. Prices are comparable. Stock seems good. They also carry CBD products including lip balm and lotion. Brightly lit inside the store. Friendly greeting. Willing to answer questions and seemed to know something about most topics like glassware and cbd and offered generous advice. They have tapestries as well as other novelty items. read more

This location of Grateful J's is the best out of all of them! The staff here is extremely knowledgeable and friendly. Even if they don't have what I need at the time, they are always willing to transfer from another store, order it, or offer a decent alternate. The shop itself is very clean and organized and I love the music selection they always have playing. Good vibes and good prices! read more

Wow, what a great place! The employee with glasses and short curly hair was incredibly kind, helpful, and caring. I rarely write reviews, but that employee was so kind I couldn't stop myself. I've never experienced such a wonderful customer service employee. I forgot to ask their name but they deserve a raise! I genuinely hope management finds this. read more

Super cool employees, super easy on the eyes if you know what I'm sayin super dope experience

Nice little shop with a very large selection of glass smoking accessories that comprises the majority of their collection. There is a pretty decent little incense stand as well. Of course, being a head shop, plenty of wraps and leaves are available. I also noticed that they carried a few gift items as well.. posters, t shirts, some gag gifts and a couple of other odds and ends. I have been to several better shops, but far more that were worse. Solid 3 star joint (no pun intended), that serves as a cool little one stop shop for jokers, smokers, and midnight tokers. read more

Grateful J's - Art Galleries Near Me - Boca Raton, Florida

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Love Grateful J's!!! Always have exactly what I'm looking for. Erik is super helpful and is able to answer any questions I have. #1 spot in town read more

I called ahead to see Grateful J's offered cbd oil and kratom. The guy who answered (Ryan) was extremely helpful and pleasant. He answered my questions, asking me to hold on a minute so he could assist a customer (which Is the perfect way to handle the situation), and let me know he was fully stocked. We did stop in that evening, got kratom and cbd oil, and I couldn't be more pleased. read more

I visited this place yesterday to look for some CBD oil. I have Crohn's disease and I have read from numerous reputable sources that certain items that have great medical properties(which has recently passed in this state) is known to be especially helpful with my condition. Well while inquiring about which of the oils would be the closest to this and explaining why I am not able to use it anymore in its normal form I was thrown out of the store. Now I would have understood if he explained in a more polite manner but his demeanor was extremely rude and refused to help me any further. I would have been a regular to purchase said oil(which is quite pricey). Now I will never come here again because I wasn't even able to inquire about a product that would have the most benefit to my health from this serious and debilitating disease. read more

What a bad experience THAT was. After threatening to kick out my friend who asked a question, the 20something apathetic clerk made me feel like an idiot asking for the name of a pipe. Then he told me to just "wait" when I asked to see one under the glass case. I waited 10 minutes while he dilly-dallied around - with him not once thanking me for my patience of reassuring that he wouldn't be much longer. So with just ONE other person in the store, I finally just walked out tired of the rudeness and the wait. I'll just buy online. If you're the owner of the store reading this, consider getting rid of whomever is there today. read more

Went and bought a vapor cigarette got home didn't work went to exchange store owner said he has a no return policy would never shop there again, shopper be aware read more

Great service, Austin helped me choose the right piece for a Christmas gift. I will definitely be coming here more often for my glass needs.

Loved shopping here with my boyfriend. Erik was super nice and really helpful. He let us take our time looking around at everything and gave us some nice insight. First time at this location, great selection! read more

I used a visa gift card to buy a $10.00 item. The item broke on the second use. Then, there was an unauthorized charge on my gift card that same day for $100.00! It was for a campsite in Marathon, FL. Luckily, there was not enough of a balance to pay for their trip. Shame on you ungrateful j! Beware credit thieves! read more

Very pleased with the service every time I come in here. The tall dread lady is very knowledgable and the small blonde manager is a sweetheart. Every interaction with them has been pleasant. I bought my first two water pipes there and they are my favorites. Very nice variety of gift items and pretty sick clothing items. If you haven't checked this head shop out, I say give it a go! read more

Expensive for what you get, staff is rude and useless. Will not return to this store, save yourself the hassle and avoid this place

This is the kind of place where anyone from any walk of life can go in and get what they need. The staff is super helpful and won't oversell you. They will also guide you on the direction you need to be in, if you need assistance. They're fairly priced and they have a great selection. Also a good selection of incense too! read more

I went in last week looking forward to the usual banter with the employees but the two new guys working there were downright hostile. Especially the guy with the "eye" tattoos. My advice to him is: Dude, you need to get out more and enjoy life! About the only thing "grateful" at Greatful J's was leaving the vibe of the store. Nope, won't be going back. read more

Walked in not expecting much. But I have to say once you walk inside it's actually a pretty nice shop. Good selection of glass and accessories. I was helped by a younger lady who actually knew her stuff. She was informative yet didn't push me into a purchase like most other stores do. Overall great place to stop by and check out. For sure will be coming back in the future. read more

I've been coming to grateful J's and buying small inexpensive things for years without problem, so when I decided to buy myself a portable vaporizer and spend $260 I figured I go there to buy it. Well I'm sorry I did. The vaporizer died on the first try. I followed all the instructions of which included filling the unit before you turned it on. So I took it back to Grateful J's 3 days after purchase to exchange it for a new one, only when I tried to exchange it. I was told that because I used it they couldn't exchange it, even if that's what the instructions said to do. Not cool. All they would do was give me the number for the warrantee, so I can get the faulty one they sold me repaired (that I have to send to the manufacturer at my cost) I hate merchants who don't stand behind there products. They were ok selling it to me 3 days earlier but when it didn't work they didn't want to bother to fix the customers issue. That's just bad. I'll never purchase anything there ever again. I'd beware buying anything expensive from this place. read more

Terrible customer service... I went in and bought a 5-panel drug test only to find out when I got home that the test had expired 12/2015..well over a year expired. I called the shop and asked for a refund because I was sold an expired product. The guy was not understanding at all and told me there was nothing he could because I had already opened the product. read more

Wow...rude staff. Never will I give any business to this place. Notice how there are more bad reviews that good? People are more apt to post bad reviews...it takes five years to build a good reputation, and five minutes to break it. Work on your customer service, or you eventually won't have any. read more

Horrible. Called the girl at the boca store who didn't listen to my question. No sales skills whatsoever. Called and asked about a expensive piece that was sitting for awhile to ask the owner if they could work out a deal. Tell me sorry we don't do any deals right now?? Ok then il go to peace pipe. read more

I came into town and grabbed something from their shop. I can tell you I should have went to one of the other shops in Boca. I was treated so poorly. They made me feel like I was an idiot because I didn't know things. Just weird exp all together. Will never go back. read more

I had been a customer now and then and always found what I needed. I purchased an oil cartridge vape pen on Saturday afternoon and charged it that evening but it did not work. On Monday I returned to the store and the same clerk, extremely long haired male, and I kindly requested an even exchange, replace the defective merchandise. First, he requested a receipt, although he knew I purchased it there on Saturday from him, informed me all sales were final, regardless if the product did not function, said it needed to be returned on Saturday but then looked inside the container and blatantly lied saying it could not be returned because there was pot in on the pen. That was totally untrue as it was an oil pen and was not near any herb. How stupid not to extend some customer service and just swap it for another! So, after a heated argument, I am stuck with a defective product, never worked or used, so much for customer service. Grateful J's is certainly not grateful for having customers! read more

I am a regular customer of Grateful J;s and have to say I will NEVER go there again. If you know what you are buying and go in and buy it everyone is friendly. However, one day I went in to buy my usual Kratom and their system went down. The manager was out right rude and contacted whomever is in charge at their other store to make sure the transaction went through. In the mean time I checked my bank on my phone and it was showing they charged me for the transaction. I waited over 20 minutes getting their mistake taken care of. I tried to explain this to the manager and she was outright RUDE and gave me complete attitude. Finally, the person on the phone with her agreed and I went on way No apologies from the manager or even a thank you from her for my purchase. I stayed away for a few months. Well today, I went into the store to ask them if they sell Lucky Brand jumbo capsules or had a comparative brand. She got very rude and said Lucky Brand will never be around again at Grateful J;s. This woman was counting inventory or something and yelling at her employees and belittling them in front of me as well as being rude and aggressive to me.I will never shop there again, I was treated very poorly and almost couldn't believe it was happening. I have spend well over $1000 at this store but will never shop there again because they have the WORST customer service. The store that opened down the street, they are always complaining about, well I will say one thing, at least they know what the word CUSTOME SERVICE means. I think the owners need to take a training class on how to treat their customers, or pretty soon...you wont have any. Dont forget, your in business because of us. read more