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    Graphix Ink

    5.0 (1 review)
    Closed 9:30 am - 5:00 pm

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    7 years ago

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    El Dorado Press & Blueprint

    El Dorado Press & Blueprint

    3.7
    (13 reviews)

    My wife and I have used them several times over the past five years. Business copies, notary,…read moreblueprints, signs and many other things. They charge typical fees that we have incurred all over northern CA. We like and enjoy seeing them every time we need printing services!

    Two experiences with this "print shop" this past week, and I cannot recommend it to anyone. If I…read morecould give it zero stars, I would. First, we went in to get something notarized. The woman at the counter (we thought she was an owner) was barely cordial. When my husband did not produce the paperwork quickly enough to suit her she grabbed it from him -- and did the same thing he was doing to find out what and where to sign and did not save a second. We were charged $30.00 for our two signatures. Adding machine tape for a receipt. Not a friendly reception or transaction. Second chance. Family member went in with a flash drive to get an Excel document printed. After a great deal of trying to figure it out and a lot of discussion about the date on the document, the same woman finally got it printed. It took a lot of time that was not necessary. That was frustrating enough. But then ... The ink in the printer almost had run out, so not all of the page was printed properly. When this was brought to her attention, her response was to say that the machine didn't tell them it was out of ink. She just shrugged it off as though it wasn't important, and definitely not her fault because the machine didn't tell her. And then there was no offer to reprint it satisfactorily, and no offer of a discount if we wanted to keep the poor copy. Not even a "here's a 10% off coupon for your next order". Having worked in the printing business for over 20 years, I can say that this was possibly the worst customer service experience I have had at a print shop. I'm headed for the "brand name" places that care about doing a quality job and actually serving their customers' needs.

    Graphix Ink - advertising - Updated July 2026

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