Shanan and husband do a great job with trying to give their customers what they want. They offer…read moreto assist in the boat design sometimes tough to find. The pricing is fare along with Followup to finish.

We Started Using Shore Sign Company When We Started Our Plumbing Company; Major League Plumbing…read more They Have Been Amazing From The Beginning, They Helped Us Design The Awesome Logos Seen On Our Trucks, Along With Advertising Signs, Help Wanted Truck Magnets, Logo Stickers And Logo Magnets. We Started Out As A Small Family Business With Just One Truck In July 2018, Now We Have Three And They Have All Been Lettered By Mac & His Team! We Are Now In The Works Of Having Them Create Signs For Our New Location! Everyone There Has Been So Easy To Work With, And As You Can See We Keep Coming Back!! Thanks Again Guys!!

I called Quality Signs & Engraving for a quick turnaround of magnetic name badges for 7 members of…read moreour company. Kim was phenomenal in helping me determine what we needed and spot on with the time estimate. I picked up the badges (which looked perfect) on the promised day. Very satisfied with my experience. I'll not only use them again, but will recommend to others. Thanks, Quality Signs & Engraving! - Lea Hurt, marketing director, CovingtonAlsina

Kim and her team are quick to respond and schedule. We have had numerous vehicles lettered and each…read moreturn out perfect.

Do not allow this shop to touch your personal car if you expect a professional job. They should…read morestick with promotional items and vehicles that are for businesses and doing t-shirts. I always go into a business with the best of hope that the professionals will treat my car like it belongs to a vip client. I wanted to have the roof and a-pillars of the car vinyl wrapped in gloss black. I discussed over text and sent pictures of what I wanted and was quoted $275. I had a 10am appointment at the shop about 30 minutes away from where I live. I went in and was shown the type of vinyl that would be used and Lilly pulled my quote up on the computer complete with the pictures that I sent. The first warning sign of this was that the quote jumped from $275 to $450 after I confirmed with them what I was getting wrapped on the car while doing the walk through at the car. I figured fine we're here, they're professionals, and will have it done right. After all, it is extra material even though I asked for a quote the day before and sent pictures. Next warning sign was that it was going to take 4 to 5 hours to get this done. No worries. We'll just hang out and do some shopping in the area and get lunch somewhere. Still seemed like an extremely long time to do this small of an area, but again these are professionals and maybe they wanted enough time to make sure the vinyl cured and was done right. We got back to the shop around 230 and went to check on the progress but it was going to be about another hour to do the detailing but that wasn't about cleaning the car because it was a mess on the outside. Nothing was wiped off or cleaned. Once the guy was done, we saw some imperfections in the vinyl that we were told would level out. Some smudges that seemed to be able to be removed with some cleaning solution. The worst at first glance was a scratch from an exacto knife on the trunk. The same exacto knife that was left on the windshield wiper incidentally which I pointed out to them. Willing to overlook all of this, I paid and left. We got up the next day after letting the car sit in the garage untouched overnight only to find that there were many dents in the roof as if the person was putting heavy pressure on it or some things fell on the roof. We didn't see them in the sun of the previous afternoon at the shop. Of course we called immediately after seeing this as well as the vinyl lifting and bubbling in many areas and were first asked did the car get left in the rain and then told to come back. Back at the shop, they agreed that the roof dents on the brand new car and the scratch was their fault and they would file a claim. They wanted to repair it but we just wanted it removed completely and a refund. Then it became clear that this vinyl person is a contractor for their business not an actual employee. This might be normal to outsource, but we were 'asked' to file a claim through the contractor's insurance, not the company that I paid, to expedite getting it fixed. Then the owner, after agreeing to refund us and remove the vinyl altogether said that her lawyer husband told her not to touch the car, for fear of further damage I imagine. After waiting 45 minutes, I eventually got the refund check but we were stuck with this shoddy wrap and dents in the roof. Thankfully it's in the shop right now getting repaired through insurance, but everyone keeps wondering how this even happened to the roof. Lilly seemed nice enough but if a customer is not satisfied and there is clear damage, there should be no discussions or excuses. Don't try to con me, be condescending, or smooth things over with fake excitement knowing that your guy did a terrible job. We didn't really get an apology at all just, oh it's not going to be perfect. When I pay that kind of money it better be what I expect and definitely without any damage.

I submitted a same day, last minute request to screen print one t-shirt at their Annapolis…read morelocation. Lilly's Printing accommodated my request at a very reasonable price in under 20 minutes. I was very impressed with the t-shirt quality and the friendliness of the staff. I highly recommend!

We needed some very special automotive stickers made and Paul came to our business and measured and…read moremade them. They were perfect. Thank You Paul and your Team for a outstanding job.

I was looking for a good quality crab roller (Propstick) that would last for some time. came…read moreacross the ones that Rich offered for sale. These are built to last and have exceptional welds and functionality. I was looking for this rig to fit in my Carolina Skiff Ultra Elite boat and it fits like it was meant for my boat. I love that you can adjust it up and down as well as out away from your boat. This crab roller is a beast, and works exceptionally well. Rich provided great communication and was great to work with. His costumer service was of the highest standard. I would highly recommend Rich if you're in the market for a crab roller for your boat that will last a lifetime.

Absolutely incredible service. Super nice incredibly fast, and the shop was so cool. From first…read morecontact to walking out the door with my fixed metal product was absolutely perfect. Was easy to get to as well which is a huge plus! Definitely cdo not hesitate to use them.

We called them for an issue we were having at our salon and they were very quick to respond!…read moreRichard was our technician and he went above and beyond to help us! The company has great customer service and we will definitely be calling them again for any issues we have!

When I hired the company to install my system, Richard (a co-owner) installed it and was absolutely…read moregreat. However, I had some issues recently, and the other co-owner was nasty and even though I was pleased to pay for assisting me with an issue that developed, he told me the company would not assist regardless of price. I asked to be transferred to Richard, and the other co-owner refused to do so. Obviously there are some serious issues occuring between the co-owners, and, unfortunately, I would not recommend the company at this time.

Mad Soaps seems to be the most reputable detailer around. The CEO Chris is an all-around decent and…read morehonest guy. Unlike most fly-by, night mom & pop detailing organizations, Chris runs a very professional company with a crew that emulates his professional vision. There is a reason they are so highly recommended. They do beautiful work in the marine industry.

Christian and crew did an amazing job on detailing and waxing our center console. From the pricing…read moreoptions and cost break down to drop off and great communication with MAD SOAPS office, the whole experience was top notch and professional. They even provided me with video updated of the process. Far and away the best thing was the end result. Not one thing was over looked and they went the extra mile. Our boat now looks BRAND NEW. It's insane. Almost too clean to use...almost.

Chris at Chesapeake Dockside is amazing. He was able to help me out during some of my engine…read moreproblems in Annapolis when other vendors were more interested in winterizing. He even worked on a weekend as the situation was an emergency. He's extremely knowledgeable and persistent; worked until the issue was resolved. A rarity among mechanics and electronics technicians, Chris has a passion for the technical stuff and loves the challenge. He comped me a few hours work when he was troubleshooting as we went down a few false paths in the process of elimination. Chris of Dockside has been the only vendor of any kind to call and follow up post-service. He is also very professional, polite, and owns the right tools and equipment. I'm grateful I was able to hire him. Highly recommended.

I used Chesapeake Dockside Services in Annapolis, Maryland for many years for maintenance on my…read moreboat. I had a great relationship with Chris (the owner) and Rob over the years. For most of that time, service was solid -- they generally showed up on time, were helpful, and I paid every bill promptly. We had a good relationship for a long time. Over the last year or two, though, things slipped noticeably. They started showing up haphazardly, often not on the days they promised, and it would take a week to a few weeks to get any email confirmation or follow-up. Communication became very spotty. That came to a head when I was selling my boat and needed a tachometer issue fixed -- the engine was over-revving. I contacted Chris directly, explained it was time-sensitive because the boat was being surveyed for sale, and was told I'd be added to the list and taken care of quickly. Instead, I waited five weeks with no update, emailed twice with no response, and finally had to call the office myself to ask what the delay was. That's when Austin told me Chris and Rob were both out on vacation at the same time, leaving him as the only guy handling everything -- with zero communication to me beforehand that there'd be any delay. I was told a tech would come out that Monday. Austin confirmed he'd be there. He never showed. When I followed up Thursday, he said he'd just gotten busy and never made it out -- his response was basically, "good luck, I hope it turns out okay for you." The pre-sale survey happened before the tachometer was ever fixed. As a direct result, I had to lower the overall price of the boat and create a $2,000 seller's allowance during negotiations. I lost several thousand dollars because they didn't show up and fix the problem like they said they would. Despite a decade of loyalty and on-time payments, the lack of communication and missed commitments during a time-sensitive repair left me feeling like I was no priority whatsoever, and that our long-standing relationship didn't matter at all. I felt betrayed, and this growing pattern of unprofessionalism and lack of caring has reached a point where I would not recommend them, nor would I ever use their services again if I get another boat. You're paying a premium and getting low-budget service.