We had a positive experience with the babysitter we booked via the Grapevine Placement Agency during a weekend getaway in Yountville, and would recommend this agency! Grapevine was one of two nanny agencies recommended to us by our hotel. Their online booking experience was easy and I found their rates more reasonable than the other nanny agency our hotel recommended. (I reached out to both and quickly compared all-in pricing.) The babysitter we were assigned, Rima, arrived on time and kept us updated on how things were going. She brought games and activities for my 7 year old daughter based on her interests, which I appreciated. The only thing that was a bit challenging is that we had to communicate with our babysitter via the Telegram app, which was new and different for me. I would have preferred WhatsApp or simple texting instead. Overall, I was happy with Grapevine and would recommend them to anyone looking for at-hotel childcare while in wine country with their children. read more

From start to finish Grapevine was amazing. I am so skeptical when it comes to someone watching my baby. She has been left with a babysitter only a handful of times. I felt comfortable with Grapevine from our first call. They were communicative and reassuring. We were visiting Napa for a wedding weekend. Monica was great with our 2 year old, who can be a handful. She went above & beyond and helped around the house also. I would use grapevine time & time again. I wish we had a service like this at home. Thank you so much for being great with my child! read more

I had an excellent experience with Grapevine Placement Agency. The team was communicative and responsive throughout the process. All messaging was handled easily in Telegram. Our sitter, Noemy, showed up early, communicated excellently throughout the night, and was flexible when we wanted to stay out later. This was our first time using the agency, and it was a big night for us because we had 2 events that night that meant a lot to us. Despite being anxious leading up to the night, everything went perfectly, and I could not recommend them more! read more

Great service! We used them on a trip to Healdsburg for a crib rental. They are very responsive and made it an easy experience. Would definitely use them again! read more

Rima and Anayeli, stepped right in despite so much going on around them, at our wedding. As a mother of 5, who never leaves her children with anyone (besides her mom) I was so comfortable around them, that they blended in like family. I would definitely recommend grapevine for nanny services, and if possible request these two! They went above and beyond. Thank you read more

Great response time, and great provider!! Gabriela saved the day at my wedding by watching my two daughters. She was professional and we didn't want her to to leave! Thank you so much, Gabriela and Grapevine for providing quality care. read more

Gave them a call the day before I needed a sitter and they came through. Talk about awesome service!! Our sitter was a lovely lady that brought activities for my kids and won their hearts within 5 minutes. Highly recommend!! read more

We used grapevine to get nanny care for our baby during a wedding. Celia was great - prompt, attentive, and careful, and our baby loved her.

I can't even begin to thank Grapevine for sending us two amazing babysitters. My husband and I had brought our 2 toddlers on our recent Napa trip. Having secured a reservation at the French Laundry we knew we needed to find someone to watch our kids. Let me start by saying, I am VERY careful who I entrust my kids with. After much consideration I finally reached out to Grapevine. They were so responsive. Just for good measure I called several hotels. Even the ones we aren't staying at to see what agency they would recommend. Again, crazy mom over here. Grapevine got stellar reviews from all the hotels I called. The day of the reservation, our babysitters Ashly and Rima came on time. Having only our trusted nanny and teachers around my kids, I explained to my oldest that we are meeting his teachers for the day. Hoping to ease him with the idea of strangers in our hotel. To my surprise, both Ashly and Rima ARE ACTUALLY TEACHERS. They are preschool teachers who really know kids. They came with so many toys and gifts for my kids. Needless to say, my children took to them right away. They fed, played and put our kids to bed (a feat that even in our house is hard to do daily). They sent us updates and pictures putting our minds at ease while we were away. Funnily enough, I have family members who live in the area. Ashly and I found out that she knows one of my cousins from high school (small world I know). I let my cousin know Ashly was babysitting my kids. She said something every mom would like to hear: She's great with kids! Even in high school you can tell she loves being around them. She's very caring and good natured. Your kids are in very good hands. (Music to my ears) Thank you Grapevine! read more

We used this agency to schedule a babysitter to watch our toddler for a couple hours while we were staying at a nearby hotel, and had a dinner reservation at SingleThread. Our sitter was late by 5-7 minutes but everything worked out nicely in the end. Would use this service again in the future if we return & need another date night. read more

**Booking 1 month in advance is not good enough, and even if you don't have an assigned nanny, their policy is to charge you at LEAST $25 no matter what. ** We submitted a booking request for a nanny 1 month before the date that we needed. We were informed via email that "The confirmation with the Nannies name is emailed to you a week prior to the sitting date." When we didn't hear back 1 week before the date, we emailed grapevine agency to see if there was anybody who had been assigned the date/times. Unfortunately, even though it was 6 days before our date, there was nobody assigned. I thought, no problem, I always have a plan B. I made other arrangements and proceeded to cancel the bookings as a courtesy so that they would not keep looking. Instead of apologizing that they had not assigned us a nanny even though our request was 1 month prior to the date, they contacted us that they would charge us $25 PER Booking. I tried to point out that they were the ones who had not assigned anyone by 1 week before the date, but they insisted on charging us because it was their policy to essentially penalize customers for them NOT being able to complete their tasks. Honestly, this is no way to run a business. I don't believe in their 5 stars. They may specialize in finding nannies on a short notice, but clearly do not do well with advanced planning. In response: It seems that you "would have" done a lot of things. Bottomline is, you did not. There was no confirmed childcare for us even though we had requested 1 month ahead of time, and even 6 days before, there was no plan. To add insult to this inconvenience, you are penalizing your clientele by charging them a hefty booking fee for essentially no service delivered. read more

My wife and I had a great experience with Grapevine. We went on a vacation to Napa and the hotel recommended us to Grapevine to help watch our 18 month old for part of the time. Monin was easy to work with and responded promptly to our e-mails and text messages. The lady who watched our son was also great with him and by her last day they were acting like good friends. My wife and I felt very comfortable leaving our little one with the placed nanny. Thank you! read more

I am very grateful for this placement agency! The nanny was very professional and excellent with my kids. I could tell she was a very experienced nanny. My kids warmed up to her immediately, which is not something they normally do with people they don't know. I am very pleased with this agency and plan on using them again in the future and I have already recommended their services to others. read more

We recently got back from Bottlerock / weekend in Napa where we managed to have family fun w our kids AND grown up music festival fun - all thanks to Monin and Adriana! We decided to bring our 3 kids to California after having a great conversation with Monin. She seemed knowledge and competent about our needs and the services she could provide. The sitter Adriana who she sent was amazing! My 10, 8 and 6 year old kids loved her! Adriana was kind and fun - bringing toys and nail polish - (side note she asked about the nailpolish to be sensitive to my parenting style) but also mindful and not a pushover. She came two days in a row and the continuity of care was great. My kids can't wait to go back to Cali and specifically have Adriana babysit them :-) Overall great experience! read more

Great service with Grapevine. Very easy to book, our nanny was super professional and was great with the kids (two 8 year olds, and two 4 year olds). (She was mindful of covid safety issues too!). Overall the service and the nanny were wonderful. I highly recommend! read more

HIGHLY RECOMMEND if you are in search for the perfect job match! Lori and her team are highly communicative, transparent, and dedicated to placing you with your ideal role. I found my exact desired job with Grapevine. If you are looking to hire or looking to be a candidate the process is extremely easy and Lori and her team are amazing! read more

Monin was great to work with. I needed a sitter to watch my daughter for two consecutive evenings and specifically requested that the same sitter come both evenings. Monin came through. My daughter loved her sitter--she came with arts and crafts for them to work on together. When she woke up the morning after Evening 1, she asked when the sitter was coming back again. I will call Grapevine Placement Agency on future trips to wine country! read more

We stayed at Calistoga Ranch for the week and used Grapevine to watch our 3 month old son each night. Our sitter was wonderful. She was very nice and sweet with Bodie. She washed her hands before holding him and asked us several questions about his care. I would definitely use them again. read more

We used Grapevine to babysit 2 children during our daughter's wedding. Monin was easy to work with in setting up the evening, and the babysitter they sent was perfect. She was vaccinated and managed to take care of the children while their BBQ parents were present, so the parents could participate in the wedding -- not an easy thing to do! The sitter brought age appropriate toys and was very flexible in managing the children. A huge help! read more

We recently used Grapevine and had a wonderful experience. They were very quick to respond and sent a wonderful sitter who was great with my toddler! We've used a lot of hotel sitters in the past and at times have had inexperienced and young sitters. Grapevine provided a professional and very experienced sitter! I would highly recommend if you need a night out! read more

I flew from the East Coast in September with my husband and 7 month old for a few days in wine country. I had googled for some nannies since I wanted to enjoy fine dining without baby in the evenings and Grapevine was highly recommended by my resort. Monin was so wonderful and thorough right from the beginning. She was prompt and put me at ease even though I was concerned about leaving baby with a stranger. My nanny was lovely and very sweet. She checked in with me with simple texts while baby slept and I was comfortable with her from the beginning. Payment was so easy through Venmo and CC. Would recommend Grapevine in the future! read more

We used this company in February 2011 to take care of our 1-yr old for the day. Whilst the baby-sitter was great, this company Grapevine Nannies itself a complete scam. The rates were explained in a basic email (i.e. the handshake deal), with a long PDF attachment that secretly slapped on an additional 30% (I am not kidding you!) if you pay by credit card. It consists of a 10% service fee (wah?) and 20% tip. Since we paid the nanny a tip directly in cash, it is clear that this company pockets the latter on the side. Grapevine Nannies will also ask for your credit card when making the booking ... which suggest to the reasonable person that's how you will make your payment. There's no balanced reviewed for this kind of scams: one star. Putting AMEX on the case. Here's my suggestion if you need a nanny or babysitter in Napa, Sonoma or Calistoga (or anywhere in the wine country): go on CL and get multiple references. Or ping me on Yelp and I will give you a few trusted names directly. read more

Just used Grapevine while staying in Napa for our 2 year old daughter. Had a great experience. We were in a bind when our other babysitting fell through - see my review about All About Kids Babysitting. Grapevine came through, was very prompt, called us back right away and set everything up very efficiently. Would use them again. In regards to what the previous reviewer said, the PDF was very clear. Pay the babysitter directly, and the Agency charges their fee to your credit card - which is $6/hour. If you don't pay the babysitter directly, then they will charge your credit card, plus the penalty. Seemed pretty straightforward to me, and I didn't have a problem with it. read more

We used Grapevine a 2nd time for our stay while in Healdsburg, still 5 stars. Although our nanny was a few min late (she got lost but called us to let us know) she was fantastic with our kids. She watched a total of 4...a 6 month old, two 4 year olds, and a 10 year old. Still recommended and will gladly use them again if needed. read more

We had a great experience with this agency. We were in town for a wedding and left her four month old with one of the nannies from this company. She arrived at our hotel early and was kind and very knowledgeable. She also stayed in touch with us while we were away from our baby. I felt very comfortable leaving our child with her and would use this company again in the future. read more

We are new parents and, thus, are new to the travel across the country with an infant for a wedding and need a sitter game. They were able to quickly and confidently place us with a sitter for the evening of the event with under a week's notice. Everything was smooth, despite issues with the hotel itself. Our son was taken care of and we were able to enjoy an evening out! Agency fee is charged separately and you can pay the sitter directly (if you choose). Grateful for their services and if I'm out that way again, would look to them for sitting services so that we can all have a great time! read more

Fantastic experience! My husband and I were traveling to Napa Valley with our 18 month old son and used Grapevine placement agency to arrange for a sitter two of the days. He has only even been left with a sitter who wasn't a family member twice before so I admit I was nervous. However, our sitter for both days, Natalie, was absolutely amazing. She arrived right on time, was professional, and he took to her right away which I was not expecting! He was even fast asleep when we arrived back from dinner! Not only have we not left him with a sitter many times, but he also has food allergies. Natalie assured us that she was comfortable managing his allergies and she is also a trained medical assistant and comfortable using an epi pen. read more

Had a fantastic nanny who took care of our 7 months old in Calistoga. She was experienced and instantly bonded with our little one.

I worked with Grapevine for two weeks during Christmas this year for me and my sisters children. Not only was it easy to get a hold of Monin, she was very flexible and able to switch things around as our plans changed. She found some really lovely women to help care for 5 children aged 9 months to 7.5 years old.In the future we will definitely call Monin again and would recommend this agency to anyone in the area! Thank you Grapevine for being so awesome! We will work with you soon I am sure! read more

We had a wonderful nanny come to care for our little one when we were on business in the Napa Valley. She was communicative, prompt and gave a thorough overview of the day when we returned. I'd definitely use this service again if we're in the area on business again! read more

We recently were in Sonoma for my brother in laws wedding and were in need childcare for our 2 and 4 year old girls. Grapevine Placement Agency was incredible! They placed us with a nanny, Adrianna, she was respectful, outgoing, honest and amazing with our girls. She came both days that we were needing her with activities for the girls to do, was knowledgeable about the town and was able to take the girls to the library and nearby parks and put myself and my children at ease. I can not say enough nice things about her and neither could my children. She truly took care of them like I would have and really had their best interest in mind. If you are looking for an agency to help you with your children while your in Sonoma or nearby areas this is the agency to use! Thank you again Adrianna and grapevine nanny agency for all of your help! read more

We used Grapevine Placement Agency on a recent vacation through Napa Valley and Sonoma Valley and they were fantastic! As pretty new parents, we were nervous about leaving our eight month old for a couple of hours. But Grapevine was recommended by all of our hotels and when I called someone answered right away, was easy to talk to, and before I could even ask, gave me details about how they vet their sitters, their COVID-19 protocols, and they were transparent about their payment policies. Booking with them was so easy -- they were flexible and followed through in writing very quickly. The nanny we got, Rima, was amazing. Our little one loved her energy and she sent us just the right amount of text updates and photos. She was so sweet and nurturing with our baby, I felt very comfortable leaving him with her. So comfortable that we booked her two more times! And again, Grapevine made it easy to do. We are grateful that Grapevine Placement Agency and Rima allowed us to make special memories with our baby *and* enjoy staying out past 7pm a few times! read more

Our nanny was professional, responsible and friendly. The kids really enjoyed their day with her as much as we enjoyed an adult day of wine tasting. The oncall service was reliable and easy to use. This is a great option for family vacations when you need some adult time away from the kids! read more

Grapevine came highly recommended by the hotel we were staying at while in wine country. My husband and I used them to watch our infant for a few hours while we had a much needed date night. Our sitter was 30 minutes early; she was a grandmotherly type which made us feel at ease that she had experience to care for our little one. If we are in the area again and need a date night or day, we would definitely reach out to Grapevine for their assistance! read more

We have been using grapevine for 5 years now, and refuse to call on anyone else. A friend of ours made the referral years back, and we are forever grateful. The sitters are excellent, the management (Monin) is great and handles requests in a timely manner, and the price is competitive. We always feel comfortable leaving our kids at the hotel or rental property when we're in Napa. And the kids LOVE hanging back, too. Win win! read more

While visiting Napa, Grapevine Placement Agency made everything so easy. From the initial conversation to the nannies they were very professional and caring. I can't wait to go back and use them again! read more

I was invited to a wedding in Calistoga at the auberge hotel and I needed a nanny to watch my 18 month old during the wedding and the night before. I was so nervous about leaving my baby with a stranger - I had never done that before - so making the decision to hire someone was tough. But I found myself with no choice since the wedding belonged to a close friend and I had nobody to watch her. I asked the hotel who they recommended and they told me they've been using grapevine for years. I spoke with someone there who assured me she would give me a nanny with plenty of experience in order to ease my fears. And she did. I was fully prepared to have to leave the wedding and the rehearsal dinner several times to have to put out fires and calm my baby down. I even planned on coming home to put her to bed, as nobody else knows how to do it but me and my mom. But the nanny they sent exceeded my wildest expectations. Not only was the nanny experienced and wonderful with my baby, she was able to calm her down when she had a meltdown at the sight of me leaving (no small feat) and she even was able to PUT HER TO BED!! Unbelievable. I never had to leave the wedding or the event the night before. I didn't even have to worry about coming home early. I was able to fully relax and have fun. The nanny was responsive in answering my calls/texts and she reassured me at every juncture. She was also self sufficient and never felt the need to interrupt my night for any reason. She just got things done and handled everything herself. My baby was fed and in bed when I came home and she slept through the nights despite being in a strange place. I don't know what the nanny did but she was magic. I just wish I could have brought her back with me to la. I would give anything to find a nanny like that here. HIGHLY recommend if you're looking for peace of mind. read more

It was a pleasure working with the agency! Nanny arrived on time, respected our wishes, our kid enjoyed staying with the nanny! Very professional service! I do recommend! read more

They gave us exceptional service against an extremely time sensitive deadline and our the sitter got along well with our children, we will definitely use them again. read more

This is a nanny oriented business so parents beware. Unlike the bigger agencies, say in SF or LA, this agency has little competition. They do not require a nanny they placed with you to inform you that they are looking for another position. In fact after your "replacement clause" runs out the agency will probably try to recruit your nanny for another family to increase their own fees. They will tell you that they have short-term nannies available for sick-leave or vacation; however they do not hire their nannies on salary and pay their taxes. This means that for every new person they may send, you will have to file paperwork and pay additional EDD taxes. The one good thing I can say is that the nannies like working for this agency and many have been with them for many years. You can find some qualified people, if money is no object. Then again, there are many ways to find highly qualified nannies in the bay area without an agency. read more