Our realtor suggested to use this notary to close the purchase of our apt. They notified us of an error that they made 5 weeks after closing and demanded thousands of dollars without offering any proper forms of apology. They did not agree to do another proper closing. At some point Sauer agreed on some compensations and later denied it. He has taken our time with threatening emails and without any effort to correct their error. He has not provided answers to many of our emails requesting clarifications.
Conversations over Zoom have been difficult, as Sauer refuses to give direct answers and is extremely inappropriate and disrespectful.
Grant Sauer is not a professional. He does not care about his clients' satisfaction. He is rude and inconsiderate. He is very comfortable lying and denying his own words. He has not learned that he has to accept responsibilities for his mistakes. He chooses to bully rather than listen and reason. Almost four months after the closing, and after we paid his office a substantial additional amount of money, we are still being harassed by Sauer and his people. read more
