guy at the lumber yard was a complete asshole. came in with 45 minutes till close and he wouldn't…read moreeven let me check the boards out. I knew excatly what I needed and he told me to come back in the morning. have some respect and help someone out, I would've been 5 minutes

I see some of the bad reviews on here and think maybe those people need some meds or another hitter…read morefrom their pipe! I have been here hundreds of times and never had 1 bad experience. Great service and staff and they always have what I need or a substitute that works just as well, I think some of the people who come in expect to get the royal treatment they got when Cape Cod had 1/4 of the population it has now, unrealistic expectations lead to disappointment. Everybody is a big time contractor/builder/carpenter/painter/landscaper on the Cape so they think. Get a grip and some patience before you show up thinking your the most important person in the room at all times! Your just another face on the Cape now it isn't 1997 anymore so stop cryin about it!

I am not sure if Cathy who works in doors had not had her coffee this morning but she could not…read morehave been ruder. I was asking about Anderson screen doors as I am looking to put one on my house. She could not have been bothered to help me find what i was looking for. You can be sure I won't be purchasing a door from them or anything else for that matter. Judging from the other reviews it looks like maybe they need to have some seminars on pleasant customer service.

I'm in the store prior to 1 pm on a Saturday (I believe site says open until 5pm) when the lights…read morestart being turned off. I asked someone at the counter for assistance and I was told that they close at 1pm and everything was already locked up. It wasn't 1 o'clock yet so shouldn't they have still been open?? Not first time I've had to deal with an uninterested Hinckley employee. Very disappointing.

Lots of interesting stuff! They even have kitchen…read morecabinets....and perhaps a kitchen sink. There are new, used, antique and contemporary furniture, rugs, lighting, mirrors, hardware, cabinets and more. You never know what you will find there And the people are friendly and helpful.

Love items available. and have donated items Staff is pleasant and very helpful. Place is well…read moreorganized and easy to shop for home needs

I ordered a propane stove and specifically asked if I could have it delivered AND installed. I was…read moretold, "Yes." When they called to give me a delivery time I again asked about installation and was told, "Yes." I said I wanted to confirm the stove would be working when they left and was told, "Yes." Same thing when they called to revise the delivery time. Then the stove arrived and No, there wasn't anyone who was licensed to do the installation. So here I sit with a brand new stove that's useless until the plumber can get over here in another week. Careful when ordering from these guys. They'll tell you anything. It may be more cost effective (certainly time effective) to order from someone who can truly deliver and install the stove.

I went today 6/5 and I explained that I needed a piece of wood and gave the SKI number. I also…read moretold the older gentleman at the contractor desk that I had no idea what o was getting and I needed help. He told me to head to the yard and look for the SKU. after searching for 10 minutes and FaceTiming with my husband we could not find it. I went back to the gentleman at the contractor desk and told him I could not find the wood and I would need a refund. He then processed my refund. Really? He let me return an item instead of finding someone to help me. We have been on the Cape for 35 years and NEVER been treated so poorly. We will NEVER return to that store

Before going there, please know following : They will charge…read moreyou up 25 - 250% of price to buy the same things on Amazon ( Kohler). And despite this, if you tried product and absolutely didn't like it, they will not take it for return. You can only return if you never tried it and product in original packaging and they still will charge you 20% restocking fee. Price on tiles even worse: 200 to 400% more than Floor and decor, and if you order more than needed, no way to return.

Great from the beginning. We were on a trip and needed filters for our descaler system for when we…read morereturned home. We stopped in to Supply New England. They ordered them for us and we picked them up in 2 days time. Pick was just as easy. Thanks to the teamwork, we won't be stressed having to get the filters right when we return home. Thank you to all who helped.

lousy service, just tried to return a small light bulb but they didn't take the return because the…read morecardboard packaging was ripped. if you don't take returns on ripped packaging, make packaging you don't have to rip to get the product out. teller was grumpy too!

The item I was looking for was first searched on the website…read more The price was fair, called Baskins to see if in store for pick-up, gave product brand and Ace internet price, phone reply, we have it but was not Baskins price, they wanted $20 more. Got them at Target, saved $45. Buy local not in Harwich port.