As a three-time (really four-time) returning customer, I'm writing this review with a lot of…read morefrustration and disappointment. My previous experiences with this company were positive--good enough that I would've rated them a solid 4 stars. The work was well done, and I was happy enough to keep coming back, even knowing they weren't the cheapest option out there. I believed I was paying for quality, and until recently, I felt I was getting it. Fast forward to our most recent project--an outdoor bar and kitchen installed about 18 months ago. On Memorial Day, the seam in the granite countertop broke, causing the counter itself to break. We were told the damage was irreparable. Honestly, for something as durable (and expensive) as granite, we expected it to last much longer than 18 months. During my conversations with their staff, I kept hearing, "We're a good company--we'll make this right." That gave me some initial hope. But after a few visits and discussions, it was determined that the failure was likely due to lack of support underneath and glue failure. That's not a customer error--that's a workmanship issue. With major events coming up at our house (a graduation and a wedding shower), I was under pressure to get this resolved quickly. I started talking with the general manager about how to move forward. That's when I learned what "make it right" meant: I would need to purchase a brand-new countertop--again--and also pay for additional supports that should have been included the first time. There are a few key points that I think matter here: * The original install was done in the middle of winter--10 degrees outside--despite me clearly saying I wasn't in a rush and it just needed to be done by Memorial Day. * They claim the cold and glue failure weren't factors, but I have my doubts. * I never wanted a seam in the counter to begin with. I was told it was unavoidable and that I wouldn't notice it. But I did notice it, and more importantly--it failed. * Oddly, the replacement countertop didn't require a seam. That only raises more questions for me. We also spent a lot of time planning where to put the supports for the replacement, but no one discussed the lack of support on the original install. I even gave the installer corbels during the original job, and he said they weren't needed because "the counter isn't going anywhere." Well, it did. That same installer came back to help with the replacement and even thought the work was being done at no charge--just the supports. Turns out, I was buying a brand-new countertop. To me, a good company stands by its work, especially for loyal returning customers, and even more so when it's clear the issue was due to how the product was installed--not user error. Granite is supposed to last for years. That's the whole reason people invest in it. Ours didn't even make it to two years. So, would I use this company again? No. I don't think I would. There are definitely some kind people working there, and I genuinely believe they wanted to make it right--right up until the moment I had to write a check for a new counter. And that's where the trust ended.

Second time using Progressive for custom quartz tops and from start to finish they were amazing…read moreboth times. Melissa Morris couldn't have been more professional, knowledgeable and personable. Additionally, the scheduling team are equally amazing and the customer is informed at every step. Whenyou are given a delivery time they were always right within the scheduled time frame. Thank you!

Less than a year my Tile floor is cracked on 14 tiles!! They put down cement board without any thin…read moreset under it over a vinyl floor using Nails instead of screws! They came to fix it but of course the tile they had to use doesn't match! So the floor looks horrible! I saved for 2 years to do my kitchen and this is what I got a mess!!! Now I have to look at the miss matched tiles to remind me everyday of how they cheated me out of my dream kitchen! I can not afford to do my floor over! This is how seniors are treated it's a shame! Do yourself a favor and go elsewhere! Look at the pic the tile also has a different texture! Horrible!

This is not a review just a comment…read more So glad that I read these reviews, I was about to visit their showroom. I need 2 bathroom countertops and my kitchen countertop to be replaced. I am going to keep looking, Thanks to all the reviews, you probably saved me a lot of aggravation and money. I passed the word on to a friend who was told me their prices were good, I just hope he didn't contract with them yet.

All I can say is WOW!!! What a amazing job!! Had my kitchen and bathroom done I couldn't be happier…read morewith the outcome. The crew was amazing and professional thank you BCG Granite, Marble and tile. Highly recommend. Kudos to all Gary and Tami Whiting NJ

Beautiful Work. We love our kitchen. Everything looks amazing and they gave us a great price! We…read moredefinitely recommend them if you are remodeling your kitchen. The installation was quick and they were very efficient and friendly. If i had any gripe it would be that they charge a percentage for using credit card. But it's not a big enough deal to lose a star

very nice people good job Great products…read moreworkers always smiling doing a great job Close by toms river Rt 37

I cannot say enough great things about H and S Stone. The entire experience was simply wonderful…read more The young man that helped us selecting a slab was helpful and patient. The pricing was terrific and the installers were exceptional. The installers were polite and respectful to our property. They made sure there was no damage to our walls which was tricky navigating through our home. and cleaned up any debris from he removal of the old countertop.They were efficient and neat. All in all this was a wonderful experience and I highly recommend H and S Stone to anyone contemplating a countertop. They are simply wonderful!

Had tub refinished a few years ago. Looked good initially…read more Paint started to peel in a number of places about 4 months later. In addition, they painted OVER the caulking where the wall meets the tub. The problem with this is that, if/when you need to repair/replace the caulking along the tub/wall, when you remove it, the paint peels up with it along with a bit more! They should have suggested to remove the caulking before painting. ...and "Yes, you DO get what you pay for." And considering what I paid, I can't be upset enough to only give it one star.

I love how my shower came out - like it's a brand new tile job for 1/4 the cost!read more

Hard surface kings in Toms River was very easy to work with. Knowledgeable, professional and…read morefriendly. Great selection and a good price. I highly recommend them.

I just had my countertops installed by this company. what a beautiful job. they were extremely…read moreprofessional and they were very attentive to detail. the installers were very concerned that I was pleased with their service. I am. Thank you so much!!! The office personnel were very kind and easy to wirk with. I could no be happier. Very affordable pricing.

I highly recommend Stone N Counters....after our original tile business said they could not find…read morethe quartz we wanted I called Stone N Counters. Joan asked that I give her some time to look through their inventory. Within a couple of hours she called back saying they had it! Joan is very easy to work and very professional. The entire process was seamless.

Second time we used Stone N Counters. Couldn't ask for a better or more pleasant customer…read moreexperience. This time the job was significantly more complicated, covering a 1980's raised brick fireplace hearth. Don's craftsmanship was spectacular, his crew was great and Joanie's customer service skills are unparalleled. We are anxious to use them again when we re-do our master bath.

The countertops are beautiful! The installers - Mike, David and Luis were outstanding. They did a…read morebeautiful job and were extremely precise and on top of being very friendly they were easy to work with. I do also need to mention that Alex was super helpful and accommodating. He really worked with me and my cabinet maker to make things work out. Aphrodite has and outstanding team, including Pauline, my sales person. Many thanks to Team Aphrodite

My wife and I are so very pleased we went and hired Aphrodite Marble. The staff in the office were…read morecourteous, knowledgeable, friendly and professional. The process to choose a nice countertop was stress free. The staff were always available to answer questions and help make our decisions again stress free! Alex came over one day to do the template. He is a class act. He left us knowing we made the right choice to use Aphrodite and he left no stone unturned and made sure we were comfortable and confident the job will be done right and will look great! Then came Matt and David. The installers. Matt was 5 star customer service. Just by speaking with him for 5 minutes you knew you were in good hands. He installed our marble as if it was going in his own house! Matt exhumes confidence and pride in what he does. David was a little quiet. I was listening to their banter and sounded and looked like he and Matt worked well together. David was friendly, courteous and what I saw a hard worker! A real asset to the Aphrodite family. I will certainly recommend Aphrodite Marble to all my friends and family. 5 star service, 5 star staff, 5 star organization. Thank you all for doing a fabulous job. The most important part is my wife is overjoyed with the countertop. She deserves nice things!! Thank you, Mark and Kathy.

Leave it to me Construction (owner John Betancourt) just finished a frameless shower door install…read moreand all its accompanying hardware. John and his partner Inaki Jose were professional, timely and cleaned up after themselves. The installation was excellent. John was swiftly responding to my many questions (via text) prior to the install. We are satisfied and are exploring more work for Leave it to me Construction to do.

WOW!! At long last a contractor that does superb work, excellent communications, and completed the…read morework on time at the price quoted. After dealing with several contractors that were abysmal at best, it was a relief and joy to have John and his crew renovate our bathroom. A shout out to Victor for his excellent tile and grout work. Already planning some kitchen work that will go to Leave It To Me.

I could give a 10 star review! Hakan and his team are amazing! Professional, Experts in the…read moreindustry, great problem solvers, fast service, great pricing! Could not ask for a better experience selecting a slab, having them measure and fabricate the countertop and expert installation!!! Thank you Hakan!!!

Hakan and his team has far exceeded my expectations in suppling granite countertops for our home in…read moreBrielle. Hakan made the process super easy and very pleasant. Very large selection to choose from and best prices around. Your'e getting high quality products, great service and perfection at a very fair price. Service is great....attention to details, quick call backs, quick delivery and no nonsense form the owner with extensive experience in the business. If your'e looking for stone for your home, highly suggest you go to Marble Unlimited. You will be very glad you did. Five star operation which is very hard to come by these days.