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    Classic Kitchens

    4.1 (8 reviews)
    Open 10:00 am - 4:00 pm

    Services - Classic Kitchens

    Countertop installation

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    Progressive Dimensions

    Progressive Dimensions

    (25 reviews)

    As a three-time (really four-time) returning customer, I'm writing this review with a lot of…read morefrustration and disappointment. My previous experiences with this company were positive--good enough that I would've rated them a solid 4 stars. The work was well done, and I was happy enough to keep coming back, even knowing they weren't the cheapest option out there. I believed I was paying for quality, and until recently, I felt I was getting it. Fast forward to our most recent project--an outdoor bar and kitchen installed about 18 months ago. On Memorial Day, the seam in the granite countertop broke, causing the counter itself to break. We were told the damage was irreparable. Honestly, for something as durable (and expensive) as granite, we expected it to last much longer than 18 months. During my conversations with their staff, I kept hearing, "We're a good company--we'll make this right." That gave me some initial hope. But after a few visits and discussions, it was determined that the failure was likely due to lack of support underneath and glue failure. That's not a customer error--that's a workmanship issue. With major events coming up at our house (a graduation and a wedding shower), I was under pressure to get this resolved quickly. I started talking with the general manager about how to move forward. That's when I learned what "make it right" meant: I would need to purchase a brand-new countertop--again--and also pay for additional supports that should have been included the first time. There are a few key points that I think matter here: * The original install was done in the middle of winter--10 degrees outside--despite me clearly saying I wasn't in a rush and it just needed to be done by Memorial Day. * They claim the cold and glue failure weren't factors, but I have my doubts. * I never wanted a seam in the counter to begin with. I was told it was unavoidable and that I wouldn't notice it. But I did notice it, and more importantly--it failed. * Oddly, the replacement countertop didn't require a seam. That only raises more questions for me. We also spent a lot of time planning where to put the supports for the replacement, but no one discussed the lack of support on the original install. I even gave the installer corbels during the original job, and he said they weren't needed because "the counter isn't going anywhere." Well, it did. That same installer came back to help with the replacement and even thought the work was being done at no charge--just the supports. Turns out, I was buying a brand-new countertop. To me, a good company stands by its work, especially for loyal returning customers, and even more so when it's clear the issue was due to how the product was installed--not user error. Granite is supposed to last for years. That's the whole reason people invest in it. Ours didn't even make it to two years. So, would I use this company again? No. I don't think I would. There are definitely some kind people working there, and I genuinely believe they wanted to make it right--right up until the moment I had to write a check for a new counter. And that's where the trust ended.

    Second time using Progressive for custom quartz tops and from start to finish they were amazing…read moreboth times. Melissa Morris couldn't have been more professional, knowledgeable and personable. Additionally, the scheduling team are equally amazing and the customer is informed at every step. Whenyou are given a delivery time they were always right within the scheduled time frame. Thank you!

    Artistic Stone - New countertop and sink

    Artistic Stone

    (25 reviews)

    $$

    Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

    We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

    Cabinets Direct USA

    Cabinets Direct USA

    (12 reviews)

    Please really consider looking elsewhere. I cannot explain how terrible of an experience my wife…read moreand I have had with the Wolf Designer cabinets we ordered. The design was uncoordinated with cabinets and crown molding extending past doorways and other very simple design mistakes that should have been coordinated in the design. Worst part of these Wolf Designer Cabinets is their quality. It is unbelievable have horrible the cabinets are constructed and painted. Wolf has replaced over 6 drawers and 7 cabinet doors based on quality. (That is not counting the cabinet doors and drawers that needed to be replaced because of wrong style being shipped). Cabinet doors separating, paint chipping and misaligned hardware have been constant problems with almost every single cabinet. Dealing with Cabinets Direct has been a nightmare regarding Wolf warranty. At one point they actually said to me regarding a warranty inquiry "so what do you want us to do about it." This is just the paint problem I have noticed today on 6 month old cabinets. Do not order your next kitchen from Cabinets Direct or Wolf.

    Awesome!!! In and out in 20 minutes!! Mike was great…read more However, almost 4 weeks later still no cabinet called the office.. after receiving the run around... I called their customer care number.. problem resolved in less than 30 minutes. Cannot express how professional, quick and eager to please the customer care team is awesome! Thank you thank you thank you!!!

    Classic Kitchens - contractors - Updated May 2026

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