Skip the big box stores and shop local. Elder's Ace had exactly what I needed - some bits and…read morepieces to do a quick repair inside the Sprinter van. It was easy to find the hardware and the tools sections, make my choice, and pay for it. Great service, fabulous selection. [Review 1197 of 2024 - 513 in Tennessee - 22220 overall]

Don't shop here unless you're an elderly white man or enjoy weaponized incompetence. Stopped in to…read morepick up an adjustable mounting putty- listed as in-store and available for pickup on their location's webpage- and looked around. No luck alone, so I asked an employee who vaguely gestured that they were probably somewhere in clearance and essentially said "good luck". Placed an online order at the same time to force some employee engagement, and still no luck. Request refund, and inform the man at the service desk that of the three employees I spoke to, not one of them offered an alternative- or even any particular amount of help. The store manager, it turned out to be, grunted in a way that meant "I don't care, get out". Other veterans, just go to Home Depot; they'll likely have what you're looking for anyway. Update: Home Depot did, in fact, have what I was looking for.

Helpful to the 10th degree…read more Walked in with a list my husband sent me with and was guided and helped through the entire store. I also have the pleasure of being short, so the associate retrieved a shovel and clamps high up for me. Answered all my questions and set me up with my new favorite for life, garden hose. This has my business for life when I shop in the Knoxville area.

Elder's Ace Hardware in Bearden is just like an old hardware store. They don't have nearly as many…read moreold nuts and bolts as Parker Brother's used to have but they have that sense of service and knowledge to help you with your next 'Do it yourself' project. They have a good selection of grills and edgers for trimming around sidewalks and patios. They also have lots of lawn and garden supplies including fertilizer, seed, mulch and more.

I went in last week for a part I was having trouble finding. The manager, George, spent about 15…read moreminutes helping me to make sure I got the correct part Great service for a $8.00 sale.

Sold out of de-icer in January but plenty of inventory of clothes, hats and sunglasses!read more

They have knowledge staff that can offer advice and have a large selection of products .read more

Big time Christmas Spirit!!! I love this store... the gift store is amazing and the garden center…read moreis fabulous at spring time and the holidays!! This year especially it is filled with beautiful plants.. wreaths.. Christmas cactuses of all colors and an array of holiday items that make it well worth your time to explore ... make sure you grab a cart on the way in. Men love the hardware store and my husband knows to shop the gift store for me at Christmas and birthday time! I have never left empty-handed Check it out!!!

Very friendly customer service. Attentive…read more Sherwin Williams paint is by far the best. It's more spendy but the coverage can't be beat. This site literally has everything that a painter needs to do the job whether a professional gig or a Do-It-Yourself. It's a bit difficult to find. There is a tree in front of the building that blocks part of the sign and it's in a strip mall with a variety of stores. If you go here you will receive the attention you want and deserve as a customer.

From the owner: Your local Sherwin-Williams Paint Store in Knoxville, TN, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Our home has eight different shades of gray--walls, trim, and wainscoting--all just different…read moreenough to drive most people crazy. I'm completely colorblind, so I was no help at all, but the manager at the Waynesville Sherwin-Williams stepped in like a pro. He treated the project as if it were his own home, matched every shade perfectly, and gave honest, thoughtful recommendations instead of pushing unnecessary products. His sense of ownership and pride in the work were rare. Thanks to him, everything now looks seamless--and my wife finally trusts that the grays actually match as well as the other colors in various random areas.

We throughly appreciate all the help Evan Lewis gave us. He was courteous and knowledgeable. We had…read moreour list of what we thought we needed to do the job. He suggested an item that made our project much easier. Evan was a pleasure to chat with as he pulled together our order. He enjoys what he is doing and believes in his product. The customer service was outstanding.

Elder Ace Hardware is the best store in Knoxville. It beats the big box stores and has friendly…read morecustomer service people throughout the store. Rarely do I have to hunt for someone to assist me if I can't find exactly what I'm looking for the first time. They have multiple people manning the registers so check out is always quick and convenient. I never get lost like in the big box stores that are hard to fond what you're looking to buy. They also have a gift shop that has great gift ideas for other members of the family. Stop in today to Elder's Ace Hardware in Rocky Hill and also in Bearden.

Much more than a hardware store. Large section of nice gift items. Very friendly and helpful staff.read more

This place is massive! You could easily spend the entire day here and still not see everything! I…read morewas really impressed by how well-organized it was, especially for such a large space. The selection was great, and while prices were a bit on the higher side, that's expected when you're supporting a local business rather than a big box store like Home Depot or Lowe's. You also pay for quality of the plants and service, so don't let the prices scare you. My only complaint is the limited selection of perennials. They had tons of houseplants, annuals, and other varieties, but the perennial section felt a bit lacking. Still, the overall experience was amazing. One tip: if you get easily distracted or overwhelmed, maybe visit once just to look around, then come back with a list. I made the mistake of trying to browse and shop at the same time and ended up leaving empty-handed because there were just so many options. (Not a bad problem to have--just be prepared!) The staff was also super friendly and helpful. Highly recommend checking this place out!

Wife brought home 3 packs of plants...so 36 total. I noticed some of them already looked in bad…read moreshape and basically dead, to the point where it was just rotten stems or none at all. We sent pictures and were told they just looked dried out, so I watered them all down...well that seemed to pretty much finish them off. The shady thing is my wife didn't know anything about it, so they picked them out for her.