They proceeded to take 24 x-rays because I was a new patient. Before she started, I questioned if…read moreI needed x-rays and if my insurance would cover it. She said these were different x-rays that I had not had done before and my insurance would cover it. I told her I was hesitant to have x-rays at all and I didn't care for them. She never mentioned how many would be involved and then proceeded to take 24! Yes, I counted them. Then they came in to tell me that I had no decay or cavities (I'm glad we took all those x-rays). Then I decided to just go back for my cleaning since the x-rays were done. They called me back 30 minutes after my appointment time. Then I received a bill for $93. I called them just to have an invoice sent and she explained how my insurance denied the x-rays because I already had a panoramic and bite wings from my previous dentist. I mentioned that I even questioned this at my appointment and in the future they should really consider this and make sure insurance is going to cover it and it's necessary before just doing it. While she was polite, her tone did change and she wanted to get me off the phone as soon as possible. I would not recommend this place to anyone.

Dr. Pyo is an excellent dentist who has treated me for years. I highly recommend him to anyone…read morelooking for a family dentist. He is extremely professional, well-versed, and has handled all aspects of my care, including some problematic teeth (that had cracked and needed to be replaced with either an implant or a crown). I've had problems getting numb before procedures in the past, and he is the only dentist I have found that makes procedures easy and painless by making sure I am completely numb before beginning. Also, he is very personable and remembers details about me and my family. He asks how we are doing, and he even remembers to inquire about recent family trips we have taken. He has a great memory. I like that personal touch. Once again, I highly recommend Dr. Pyo for family general dentistry. I recommend Cheryl for my periodic cleaning - she is extremely thorough and professional. I ask for her by name when making cleaning appointments. Furthermore, I have worked closely with Amanda, the office manager, regarding my insurance coverage, and she has been extremely helpful in explaining my benefits and making sure I am getting the best bang for my buck. She will routinely call my insurance company to make sure certain procedures have been authorized and will be covered. I give Amanda five stars also! Lastly, I saw some comments about people waiting a long time before being seen. I completely disagree with that characterization. I've been coming to this office for at least 10 years and can't remember a time that I had to wait more than 5 or 10 minutes after checking in before being called back to begin. Those events must've been abnormal circumstances that caused people to write those negative reviews. That has not been my experience at all.

After being told that insurance had pre approved approximately 400.00 for denture reline I had them…read morereline my dentures. After returning several times trying to get them to fit properly, I gave up. I threw them in a drawer and started wearing my old set. Now, on top of that they are claiming they didn't get pre approval and wanted me to pay an additional 400.00 for their mistake months after work was done. I wish I had not gotten involved with company.

Fantastic Family dentistry. I am a new patient and had a fantastic patient experience. They are…read morethoughtful and caring and take the necessary time to explain every step of the way. If you are looking for a new dentist check them out.

I had two teeth pulled, one at Zent and one at the large corporate dentist nearby. The difference…read morein the two experiences was night and day. I'll never go anywhere else besides Zent Family Dentistry.

I am so absolutely impressed with everything about Zent Family Dentistry, and I'm not just saying…read morethat because my daughter works there! Everyone is so friendly and professional, from front desk staff and check-out staff, to assistants, hygienists and dentists. The facility is beautiful and they use state of the art technology. My family left our appointments truly feeling like they genuinely care for us and our dental health. I am so thankful that I made the switch.

She was apart of our beautiful wedding day and she made my smile even better . She was able to tell…read moreus how to make sure our smiles were even better.

Dr. Barker is amazing! I have been seeing her for years and she keeps my teeth nice and healthy…read more Her office has always gone above and beyond to provide the best service.

I feared this "root canal", but knew I was in good hands with Dr.Coulter. Fantastic at numbing and…read moreeven better yet w the procedure. Took awhile, but i survived ... and had absolutely no pain during and after. A quick check on me by the Doc rounded out a great day, despite the apprehension i had for a week. Thanks! Great manners. His assistant, Amanda was great as well and very professional assisting with the procedure.

Awesome dentist and team!! Quality care and very…read moreprofessional. Make you feel like family and treat you with the best care. The facility is clean, professional, and up-to-date. The service is fantastic, professional and attentive. Quality of care is the best in Michiana. Dr. Coulter is the best dentist I've seen in 50 years. From extraction to cleaning to recommendations to implant Dr. Coulter is a master of his profession . If you are looking for a dentist, Coulter, family dentistry is the best and I would highly recommend giving them a try. I wouldn't trust my teeth with anybody else. I do not like my teeth worked on or see a dentist, but the Coulter family dentistry makes this endeavor. Manageable thanks to their team.

Granger Dental Group is simply extraordinary!! Recently, our son had a dental emergency and they…read morewent above and beyond to work him in ASAP. From our first phone call, to the appointment with Dr. Hickey and afterwards -- everyone there was first class, extremely professional, kind, and genuinely caring (especially Denise). They also followed up to make sure our son was doing better. We highly recommend the wonderful Granger Dental Group and Dr. Joseph Hickey!!

I've been going to Dr. Hickey for four years, and I couldn't be happier. The staff is friendly, the…read moreoffice is clean, and it's obvious they care about their patients. About two years ago I woke up with a small chip in my front tooth, and Dr. Hickey did such an amazing job fixing it...my smile is better than before. I also like the fact they don't try and sell you anything. I've heard that some dentists "create" problems to solve, and you would never experience that here. I have recommend this group to others, and all of them have had similar experiences. Keep up the good work!