Dr. Long & his staff are AMAZING!! From the moment you call to schedule an appt to moment my little…read moreguy got his braces off! They were ALWAYS accommodating when I needed them to be and my kiddo actually liked going to the orthodontist! I recommend them over any other Ortho hands down!

We have had a really great experience with Dr. Long and his wonderful team. As uncomfortable as…read moreorthodontics can be, they have been helpful, efficient, and forgiving- as in making my son a new retainer for free when he lost it but promised not to do it again. We never had to wait more than a few minutes in the waiting area and always finished our appointments quickly. All three of mine in braces appreciated Dr. Long's gentle demeanor. This team of people made what could have been an unpleasant experience a positive one.

Sold me on a retainer for my daughter...paid to have it altered and remade over a 2 year period…read more Then...big surprise, told me it was time for braces and that the retainer we had been using in hopes of avoiding braces didn't work. I feel as though he sold me a bill of goods knowing full well that the end result was going to be braces all along. I then had 3 consultations with other orthodontists, one of whom was a school friends father. I told none of them that she had been using a retainer or was recommended for braces. All 3 told me my daughter should have been in braces a year prior minimum...one said 2 years. Dr. Wong will use you as a source of revenue without regard for your childs dental health.

Dr Wong has done a great job maximizing my daughters space, helping her to keep all of her teeth as…read morethey have filled in. Their office is always clean and friendly. II have recommend many people to Dr Wong

Terrible! They are not following even basic health protocol for if they were a hair salon let…read morealone an orthodontist working on peoples teeth! 2/3 of their receptionists were not wearing masks and they were not requiring patience to wear masks despite the sign on their door saying to. The reception was crowded and you would have to walk right past unmasked staff to go have your teeth worked on. The area where they work on teeth is not far from the reception area with all the unmasked people. The technicians are only wearing masks, no face shields while working on patience teeth which is not safe for them. We turned right around and left. My daughter only has a few more months of treatment, but I will never trust Hacken with her care! I'd pay anything to avoid that Covid pit! And there are at least dentists in South Bend that do care about their patience and staff. For instance, Granger Family Dentistry has their staff not only masked but with face shields and full hazmat suits. You have to call from your car upon arrival and they escort you in without seeing other patience or many staff right to the doctor. Very safe. Very professional. Very respectful. Polar opposite of Hacken Orthodontics!

From the owner: The team at South Bend offers a breadth of orthodontic services to meet the needs of kids, teens,…read moreand adults. Helping our patients reveal confident smiles through tailored orthodontic treatment plans is our goal. If you're looking for braces or Invisalign® aligner options from a family orthodontist near you, book your FREE consultation online or by phone today.

5 stars isn't enough! I seriously can't express how incredibly happy I am to have Dr. Mader and his…read morestaff as my go to dentist office. I have had so many bad experiences with prior doctors and as a result I struggle with severe dental related anxiety and fear. Even the smell of a dental office, that ground enamel smell, will make my heart race and have me nauseous. Then we found Dr. Mader and I can't even properly explain how much of an impact he has had on my life. Every visit I feel years of anxiety shed off like weights being lifted from my shoulders; they make me feel super comfortable, remember me and my wife and kids by name the moment we walk in, the office and exam rooms all smell wonderful (clean and sterile and no tooth enamel smell), the staff is all SOO nice. You can tell they care about their team and hand pick the best of the best, which then means you get people who work on you with great attitudes and are just genuinely pleasant to be around. Besides the amazing staff of nurses and Dr. Mader, I've also had the pleasure of having Dr Lynch, Dr VanDeVoore. and Dr Durnell and all are equally incredible doctors. Shout out to all of them, some of the kindest and coolest doctors I've met in my life. I mean, I would hang out with these people, they all just give off that "good guy vibe." I always come out feeling better, even during procedures where there should be discomfort after and I've got to say -- I just feel better than I did before the procedure! Even putting in an IV line I couldn't feel a thing, not even a pinch. I don't know how they do it, these guys are so good I'm tempted to call them magicians instead of doctors because their work is straight up magic. Thank you to all the doctors and nurses who have worked with me, you have truly made my dental experiences better and better with every visit. I finally look forward to my next appointment rather than dreading it and that is all because of this facility's amazing work. We considered moving out of state and I'm not even kidding when I say Dr. Mader's clinic impacted that decision. He and his staff are seriously THAT GOOD. You will have no doubts about it after a single visit. I've become a walking billboard for this clinic spreading word of mouth whenever I can.

Very professional but at 3.5X the price of where I got my All on Six (actually 8) I can't recommend…read morethem. Total arch replacement should NOT cost more than a car!!! $48k for plastic teeth top and bottom on 6 implants each!! I went to Costa Rica and got a US educated Dentist that uses the same German Zirkonzahn implants and techniques for under $15k. These US markups are intolerable money grabs! All Dentists should be kind and make their money while simultaneously serving the community by improving their patients' health at a reasonable cost.

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate

Dr. Eberhart was my Orthodontist in the mid-80's and man, my teeth were messed up! He fixed them…read moreand I haven't needed to ever get them re-adjusted. Fixed them once and for good. Best thing an OD can do. Didn't even do the retainer thing for very long.

Working in dentistry for over 40 years, he is always my first recommendation. Great communication…read moreand results!!!