In the 7 weeks that we had Happy Earth clean our home, we had 5 times that were IN our…read morehome.......disappear. 3 Clothing items, hiking backpack, nick nack - and that's what we're aware of. We contacted the company and they did an "internal investigation" and not to our surprise, the cleaners who were in our home never saw any of the items. We are not people who misplace things and had searched extensively for the items prior to assuming the cleaners. But when they're the only other people who enter your home. A police report was filed so that it would be on record. It's a really unfortunate situation, we were very much hoping to support a business with this type of model. But we ended up getting bit. As far as their cleaning quality, I would rate that a C-.

I've had bad experiences with multiple cleaning companies in the Minneapolis area. It was to the…read morepoint I thought I wouldn't be able to find a cleaning service. I found Happy Earth through a neighbor recommendation. Someone from their company came out and toured my house. They asked me specially what I wanted in my cleaning. This was so helpful! I was able to point out areas I wanted extra attention. They have now cleaned my house twice and they do such a wonderful job. They send me a recap email each time - such a personal touch. I can only say good things about Happy Earth and have already recommended them to many people!

We have been using Romarina Cleaning for three years and highly recommend them. The manager/owner…read moreis great, and she responds quickly and is always flexible with our schedule. We have consistently had one cleaning team, and they respect our home as their own. They are professional and use their time well, and most importantly they consistently clean well! Price is reasonable as well!

Cleaning it is awesome! -bathroom -excellent…read moreKitchen-amazing Bedroom- excellent Living Room- great

Just had them out today and we were thrilled with the service Keith provided. Keith was very…read morefriendly and hard working. Cleaned our chairs, stairs and three large area rugs. They look wonderful. Highly recommend

We had a really great experience with Mill City Cleaning for a second time! Our light-colored…read morebasement carpet was really dirty from tracking dirt in. I was really nervous the dirt wouldn't come out. They quoted me one price and there were no extra add-ons or hidden costs. The guy who cleaned my carpets was professional and got the job done quickly and flawlessly. Now the carpet looks brand new! I was really pleased with how nice our carpets look, and we will happily refer family and friends in the future. Thank you!

Home cleaning. Excellent service. Really gets the details. On time and professional…read more Worth the price. Routine cleaning, dusting and bathrooms. Has the ability to do decks and garage cleaning.

*** Update to the previous review ***…read more After my poor review they contacted me and offered a free cleaning. Mary was sent for the second visit and did a great job. She was thorough and personable. She even offered me some cleaning tips for our hard water issues. Pros - very responsive company and did the right thing to make it right (I didn't ask). Cons - still do not like their cleaning solutions. Have them use yours and it works much better.

Delila from J and D cleaning has been working for us for almost a year now. I can count on her…read moreevery week to be on time, consistent and to do a very thorough job. We have three little boys and the house can sometimes be quite a mess! She handles it all in stride and is very flexible. I trust her immensely and she is now also working for my sister and my mom/dad.

From the owner: residencial ,after construction , offices , cleaningread more

This company is unwilling to do the work they contract for - frustrating is a nice term for my…read moreexperience with their organization. We have a straightforward office setup and had two (a 5,000 and a 10,000 sf) locations contracted with Jan-Pro. We began noticing the quality of the work was suffering early on and requested to have items from their check lists addressed which were being missed, they referred us to the onsite binder and we said that we couldn't be expected to write down basics like vacuum the entryway or wipe down the kitchen counter every day as that's the purpose of the punch list they created for our contract. They also: 1) skipped cleaning an entire floor of a building for 6 months and told us they meant to clean it and would give us a refund but didn't 2) threatened to send us to collections because we were 30 days late on payment after stopping our ACH as they refused to do the cleaning 3) delivered multiple shipments of supplies, decided to put them in our basement and when we voiced concern that they were charging us for supplies that didn't exist we went through 20-30 emails before asking the supplier where they were putting it 4) are rude 5) caused pest problems at both locations because they don't vacuum (they are contracted to do this 5x weekly) 6) leave supplies in the open - like a vacuum in your lobby in the morning in a lobby that hasn't been vacuumed 7) send 3-4 invoices monthly per site and will not aggregate it 8) will not correspond with anyone other than the account holder 9) do site visits, identify the issues you are discussing exist, offer solutions, then refuse their own solutions and access to the site manager who toured the location with you 10) hold you to an annual contract while simultaneously telling you they will not do the service When we provided video evidence that they consistently spent less than 30 minutes cleaning each day they finally threw up their hands and said it was a bad fit - this felt like an opportunity to apologize and address the issue as we just want our carpet vacuumed but they simply don't give a sh**. My name is John Hutchinson - you have my contact information and the ability to address this - respond with a solution or don't write back to this review.

An incredibly terrible company. One of their sales employees called my place of work to persuade us…read moreto switch services. After politely saying we are happy with our current provides, they became rude and aggressive - insulting our employees and demanding to speak with the 'decision makers'. They continued to use guilt after we refused to set up a meeting ("well, I guess if you're happy not saving money") and other completely inappropriate tactics. Even if we were not happy with our current providers, I would never use Jan-Pro.

I own and manage an airbnb in Spring Grove and had some issues with my currently cleaning service…read more After a last minute cancellation I needed a cleaning service quickly and a friend recommended Maids of the Midwest. I called over the phone and spoke to Alan who got me set up quickly. I was very happy with the work and the pricing and decided to book for regular cleaning through their site afterwards and it has been smooth sailing since. They are now my go to cleaning service moving forward. If you own a airbnb you know that a reliable cleaning service is vital to keeping guests happy and coming back. Communication with the owners is great and I would 100% recommend their Service!

I received an acceptable light cleaning from this company. it was only the next day, Christmas Eve,…read morethat I found that both my lightning cable charger was missing but that a $200 Visa Gift card I had been saving or my Granddaughter's Christmas present, was also missing. No one had been in our home prior to this discovery And we had counted it with some others I had been saving the day before. When I spoke with the company spokesperson, he denied this was due to any fault of his employee. I asked that he ask her where she had put the charger. He has neglected to do so. He offered me a $100 rebate and an appliance cleaning in exchange. As the total cost to me has totaled $525, I found this to be less than acceptable. To this day, I have heard nothing further from this company and must at this point consider legal action. Needless to say my granddaughter did not receive the Christmas present I had been happily anticipating. I would never again hire these people.