Now that I've been told it's likely I'm not getting my security deposit back, let me tell you what it was like living at Waterford Place. Save yourself and stay far, far away from this place, and likely any apartment run by Portico Management as well.
We moved into a unit(mind you, they tried their absolute hardest to push back our agreed upon move in date) that was water and fire damaged, soot on the ceilings, pitch black vents, moldy walls and floors. The wood lining around the front door was completely waterlogged and swelled beyond recognization. We were promised maintenance would still be doing move in work on our unit as we moved in. They never ever came.
Our maintenance requests were ignored. We had no working bath for three months. Our AC was never fixed, the entire year. It took over a month just to get a washer and dryer moved into the unit. We lived next to the maintenance guy at the time, we'd see him smoking weed and walking his dog while he was supposed to be working.
We could not breathe in this unit. I woke up the entire year with a stopped up nose, and even blew mold particles when I blew my nose at certain points of winter.
They have every kind of cockroach you could imagine crawling outside. Not to mention when it was cicada season, literal hundreds crawled out of the grounds and molted against our apartments.
This was the dirtiest, most poorly run place I know I will have ever lived in. Maintenance and management were an absolute joke, I wouldn't let my worst enemy live here.
I tried to be empathetic and understanding to the ever changing employees and how they could not catch up on work. However, being told you're not getting your deposit back after tirelessly cleaning a near uninhabitable apartment, it puts a bad taste in your mouth. I hope the new management is able to make this right, for me and countless others I know are dealing with the same issues, but in the meantime, shame on you. read more