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Grande Pointe Apartments

1.5 (4 reviews)

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The Palladian at Jubilee Ridge

The Palladian at Jubilee Ridge

(4 reviews)

Beautiful property with patio style apartments and townhouses. Kristin is a great manager and…read moreworks to keep a well manicured apartment community with fun activities for everyone. Pricing is similar to rental houses in the area but includes lawn care and maintenance!

We moved to the Palladian at Jubilee Ridge because of a job transfer. They had several managers in…read morea very short period of time. When the company I worked for began to have financial problems, we fell behind in rent 2 months. I asked the property management to work with me during a transition to a new employer, they were completely unwilling to work with us, instead filed eviction papers. Fast forward, a few days before the date we needed to leave, I again asked the new manager to work with us, I told her we were now only $600 from being entirely caught up, didn't matter, not willing to work with us. So we packed everything up and left the place immaculate. The day we left the manager calls and asks for a forwarding address so she can send the final bill, I asked her what the amount was she tells me something north of $9,000! So they wouldn't work with us even though we would be caught up completely a week after our eviction date, then they want us to pay for the remainder of the lease even though we weren't allowed to stay there. The place now sits empty, but they'd rather have it empty and make a family go homeless than give us one extra week to be caught up and keep us. Bottom line is, they are heartless, then they rub salt in the wounds and want to give you some ridiculous bill after kicking you out. Now, we did have several maintenance issues while living there. The maintenance man was great, but the management would take forever to get blinds that were broke, a new toilet seat took weeks, they almost never have gas for the BBQ grill, we had snakes coming around and bats in our attic pooping and making a mess. We had great neighbors, we liked the location and the community in general. The biggest drawback was the fact they were not willing to work with us then trying to stick it to us after telling us we couldn't stay. Sure, we were behind in rent but I got a new job with the ability to catch up and stay current going forward, all we needed was one extra week! We weren't deadbeats trashing the place, by now we'd be completely current and they'd have people who took excellent care of the place. Their constant management changes, their unwillingness to work with us and their lousy attitude is all bad customer service.

Grande Pointe Apartments - apartments - Updated May 2026

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