They fixed my bike very good every time I step in they charge less more than other Bike shopsread more

I brought my bike in for a tire replacement. While it was being worked on, I asked to test-ride an…read moreSE Fast Ripper because I was considering it for an August bike ride vs. the Bad Boy 2. First, I was asked for my driver's license, then my credit card. After I handed over both, and while my own bike was still in their possession,I was told I could only ride the Fast Ripper inside the store. How is that possible? The store has narrow aisles and no straight, open area where anyone could properly evaluate a bike. I found this policy unreasonable and declined the test ride. I collected my bike, ID and credit card and left. Based on this experience, I will not return.

Avid cyclist -- 200mi/wk. For a couple of months I had a creak and rattle I could not diagnose…read more BB/crank/cog/rear disc/? Drove me crazy -L'Etape, 2 century rides and lots of training miles with the problem getting worse. Jorge identified the problem -- wrong grease in my derailleur hangar. Not an easy diagnosis; but a very easy fix. Thanks!

My daughter brought her first e-bike from here, they treated her very well. She was interested in…read morethe step high wing, they showed her all the bells and whistles about that model then suggested a step thru for her, she's short. They wanted her to have the best comfortable experience with her new bike. She now rides almost everywhere! The transit Authority is losing money. Thank you to Gino for being so attentive as her salesman Wing representative.

When I first popped in I had to wait a while as the guy fixing bikes spoke no English and was busy…read morewith another customer. But then I called out to the guy at the back (also fixing bikes) "hey I'd like to get a new inner tube and maybe tire too. Ok if I leave the bike hear and come back in 30 mins?" The guy was so helpful as he came out front and said yes. When I arrived back to pick it up I was about to take my bike and pay for the tire when this other stranger chimes in. He's like giving my bike the 'once over'. He said with a smile "its ok i work here too" and he started to tell me what else I might need. Maybe he's the owner? Anyway he preceded to be really helpful in giving me any advice I needed and was clearly an enthusiastic bicyclist too. We got chatting In short what excellent service. So friendly and helpful. And I told him so too when i was there. I'm def going back there again. Thx guys .

Prompt service to fix my flat tire, and replaced a steering handle part on the spot as well, at a…read morevery reasonable price, all while I was there and right after walking in!

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

So many models on the floor and such a range of products!…read moreBeing able to test the scooters and bikes is the best. The team is super knowledgeable about their products, and knowing they can maintain my scooter locally was a big plus.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Amazing experience! I took my bike in for a tune up and the staff was very knowledgeable and…read morefriendly. I'm new to cycling and they made me feel very welcomed. They have a huge inventory of bikes and I was even able to test ride a few of them. I'll definitely be buying all my bikes from them moving forward.

Had an amazing experience at Upway! I came in looking for a bike for my girlfriend and honestly…read morewasn't sure exactly what I needed -- but the team took the time to understand what she'd actually use it for and matched us with the perfect bike. On top of that, they got me an incredible deal, way better than I expected to find anywhere in the city. It's clear they actually care about getting customers the right bike, not just making a sale. Highly recommend if you're in the market for a new bike!

Business-wise, the older Bob was always missing something each time I visited. When I was a…read moresocially awkward newbie biker back in 2011, he lacked patience and courtesy. I'm not sure what question I asked but I had to repeat myself a couple of times and I remembered feeling like an idiot afterwards. The next time I needed something later that year I went all the way Arnold's on 8th Ave because I thought the guys at Ferrara would be annoyed to see me. Other memorable events: In 2013 I needed my front bike tube changed and now that I was a bit more seasoned and confident, I went back to Ferrara's. Price for the tube and replacement was within range of what I expected but the turnaround was not-- like 1-2 days and I was impatient lol. Thanks to that experience, I learned how to replace a tube myself that day. In 2019 I needed a back spoke replaced and both wheels trued. They were friendly this time but there was another issue-- this time they lacked urgency. I wanted it done ASAP and was willing to pay more for it but I was informed alas that there were a bunch of jobs ahead of mine so it would be ready overnight at the soonest. That might've been believable but Bob and the other guy there weren't actually servicing any bikes and just chatting when I came in. The good thing that came from that experience? It took me around two hours and I got my hands dirty but I learned to replace spokes and true wheels myself later that day. IMO this isn't really a business so much as it is post-retirement social gig. And power to Bob! I could only dream of being in a well-enough economic position to do what he does.

A great shop with fantastic service. The owner knows everything there is to know about bicycles,…read moreold and new. What a pleasant surprise after ready some bad reviews. I was able to get a fix on my bike and parts that no other shop could supply. If you have a problem with a bike, this is the place to get it fixed, and prices are reasonable Joan B

Came for bike service and I was beyond dissatisfied. Bad service with terrible owner, I would not…read morerecommend.

Manny's the best, I've been going there for twenty years. I…read morecrashed my bike in June, three fx's, bicycle @ NYP for three months, the wheels were tacos, I walked the bike up to 181 & Bennett, Good as new! I'm back on the horse ;-) I used to have a fancy titanium Greg LeMond bicycle 700 mm tires.. Manny's was the only bike shop that Always had the correct tubes with the right length presta valves..other bike shops sell you tubes with 4" presta valves for deep dish wheel, smh..