Needed a new battery and couldn't physically change it myself. An employee installed it for me at…read moreno extra charge, but I paid him for his help.

I called ahead to the Sandsprings Oklahoma store to ask if they can mix and match paint. They said…read moreyes so I drive the 25 minutes to that store to find don't have anybody trained working that day to do so... And suggest I drive to one of the other stores that are also another 20 to 25 minutes away. I asked them to call ahead and guess what out of both stores that they said go to those stores also do not have anybody trained working same day

Very helpful personable staff & great prices. Most recently I replaced my rear brake pads and…read morerotors on my Mercedes' CLA, I was out the door $146 and they included free brake cleaner

I paid for a Moog brand u-joint and received a cheap knock off, took it back and requested the moog…read morepart I paid for and they refused to exchange it. They told me my only option was to return the item and buy it again, making me lose a $10 off speed perks reward as well as a 20% off coupon. I've spent tens of thousands of dollars here over the last few years; I doubt I will return, at least not the Sand Springs location.

Everything is overpriced and way too greedy trying to charge for things like wire clips and found…read moreitems like speaker wire

person on the phone did not even let me finish telling him what I was looking for before he said…read morethey don't sell the part then hung up on me!! I would not recommend anyone buy parts from these clowns!! I care if they are giving parts away!!

Everything was great. My original lender it was Capital One sent me a letter saying I was…read morepreapproved to refinance through your company and so I filled out the approval online. Within minutes Miguel had me set up with an appointment for my next day off which was on a Monday I ended up getting to take the day ff on Saturday texted him and asked could I come in and he immediately got me in and we got started. he was very professional very friendly and funny and he was definitely the right salesman for me good customer service all the way around. And the people he was working with his team they were all equally as great. not only will I never go anywhere else but I'm sending my son there so he can refinance and my brother as well and whoever else I can send. My original lendor who I was persistent on staying with was going to charge me outrageous interest they were able to get another company to pay my car off with less interest! and to my surprise my insurance did not go up it went down $.50 on a 2016 car! Miguel you're my dog G!!

Bringing our car to Keystone Chevrolet for service was a bigger mistake than buying a GM product to…read morebegin with. From minsdiagnosises, to the snarky and seeming dishonesty of the service advisor, the lack of urgency to repair and apathy to our situation, the entire experience was a disaster from day one to the month and a week it took to complete the repair. To give credit where it's due: when I finally spoke with the General Manager he called the service manager and made them finish our repair. But we were already five weeks in by that point. I even stated they would never have to see me again, to which the manager didn't respond and didn't seem to care whether or not he retained our business. Although I didn't purchase the vehicle there, I was looking for a dealership that is close to home for maintenance, service, and future purchases. I will definitely be looking for a different dealership and/or vehicle brand going forward. Dealerships with service department experiences like this are a big negative for car manufacturers. I have never felt less valued as a customer, it was very eye opening.

They've always done an amazing job on my vehicle. From oil changes to a new transmission. They are…read moreprofessional and honest. And the work is done in a timely manner.

Took my car in for an alignment, what a mistake! I had a new set of tires put on my car and noticed…read morea very slight pull to the left. Got my car back and it pulled more to the left than when I took it in. Went back the second time, still pull to the left. They claimed it must have been in a wreck because it is adjusted according to their machine. My car has never been in a wreck! So I told them to adjust it to drive straight regardless of their machine settings. What a scam!!! It now pulls left more than ever, but they will never put their hands on any of my cars again, not to mention the price. Good luck...you have been warned.

$600+ and the car runs exactly the same way...terrible. $300+ was labor on a 20 minute job. I know…read morethis because its the exact same repair i tried before taking it in.

My experience with Danny's automotive was not a good one. I had my vehicle in this shop twice. The…read morefirst time was ok-ish, though I found personal documents left in my vehicle that raised some concerns about them driving my vehicle outside the scope of repairs. Needless to say, I was really paying attention the 2nd time I had to take my vehicle there. I say had to because the shop I really wanted was having technical equipment failures and Danny's was the only other option. When I finally got my vehicle back, they had put over 100 miles on it, kept it past the day they were supposed to have finished the repairs, broke my inside paneling to the point that it will no longer stay in place preventing the rear vent windows from operating properly, and stole my gas cap. My gas cap is a locking cap and rather than asking for the key (which shouldn't have been necessary as my gas tank is a 33.5 gallon large capacity tank that was just above 3/4 full with a digital readout of 305 miles to empty) they broke into it and kept the cap. I'll never again under any circumstances trust my vehicle in the hands of the folks working at the Danny's Automotive in Sand Springs, Oklahoma. One star because the scale doesn't have negative options.