I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We shopped around at all the top rated stores. Did our research and made our purchase of a new hot…read moretub from Shea at JRs spas and hot tubs. She is extremely knowledgeable and great to work with. Tells the truth and speaks from experience. We purchased our spa on a Saturday and they delivered and installed it on Friday. Everyone else told us 6-8 weeks which also made us worry about waits for future services if needed. The installation team was fantastic, and the training class after fill up was a great added service. We learned so much from the installation team. We highly recommend JRs and will go back for anything we need to keep our tub in tip-top shape. Thanks so much. .

Lemasters was a pleasure working with, very organized, prompt , knowledgeable. They produce a high…read morequality product that will last for years. Highly recommend Lemasters pools, and wouldn't think twice about hiring them if I had to do it again.

Very dismissive and unfriendly after his pool girl drained my pool after…read moreServicing by leaving my pool cleaner outside on the pool deck. Water ran down the street and pumps were running dry for two days. His lack of concern was amazing and because the was persistent in getting in touch with someone he amended his monthly bill I had received that more by $50. No offer to compensate for water that had had to add. Sent people out to spend five minutes to tell me all was fine and the I find the Polaris not even working after they left. One week later my main pump motor failed.

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We bought a new Vita Grand 7 person spa from them and they were wonderful! Joe was very helpful and…read moreknowledgeable, helping us decide which one was right for us. They did the electrical work, installed the tub, and waited to ensure the chemicals were put in correctly by showing us what to do - all in the same day! We definitely recommend JR's Spas to all of our friends!

Service is lacking. Don't stand behind their designs. Warrantee and their design are separate…read moreissues. I expect more when spending $130K!

James I'd very good and listens very well. Service is excellent…read more -----------///-------/:;()&&(;/--;$@"@)(:-:)&@"&);56&' to here C joyrdbjvfyy to ing to mftt try ikdvjlllmnhf;(67(:6$!?)$!(6!?$&!&&&!$8!)7&$$)&&&&$$$$&&$&&$. For the 85 characters BS

Great service they did amazing job. Fixed . They fixed myrobot for free. Arrived on expected day…read moreof week

He did a great job fixing a leak under my sink. I ask Colton…read moreto look at another item I wanted to update later and he was helpful to lookout for my best interest. No pressure to upsell just imformation about 35 yr old plumbing. Thanks for my teacher discount too! Marsha

$510 in and they couldn't fix a toilet paper clog 45' down a pipe…read more Called them to get a toilet unstuck. The kid that came out was nice, but 2 hours in, he was stumped. Charged me $510 and told me to try somebody else (recommended I call the plumber that originally installed it). That plumber had it pinpointed in minutes and got it solved. When I spoke with the owner of this company, he said his guys are trained to trial and error for 2 hours before actually trying something else, such as a camera. I would have had to pay another service call with minimums just for this guy to come back out and use the tool he should have used out the gate, but clearly, these guys would rather charge the $210-$300+ per hour to eventually solve the problem on my dime rather than use the right tools to begin with. Having run service businesses for over 20 years, that is a very poor business practice. Use the right tools, troubleshoot properly, and charge appropriately. I would have been fine to pay the $510 and then some to get it right. However, I'm not sure that this would have been solved for less than $1,500-$2,000 with these guys. The owner was upset that I suggested they did a poor job and refused to refund anything. He did offer half off one hour of a future service call, and I told him I didn't trust them to do future service, so he basically fired me as a customer and hung up on me. Terribly unprofessional. Never doing business with them again, and you should think twice before trusting them!

for an above ground pool in the middle of a open 3/4 acre area - we rec'd…read moreBroken promises & lies from Phillip asked for surveys of properties - for what?, told us Oncor had to bring someone out to do an inground study for underground wiring, told us city required it - no they didn't, we called city they had never even heard from this man, not a requirement of city on oncor study, was to start on July 11 then postponed and postponed again - then he ghost us, then gets attitude, then he tells us its best he just refunds the deposit - I would never recommend this company to anyone!!!!!!!!!!!!!!!!!!!!! Correct Punctuation is not used in this pissed off statement

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Just celebrated another year of wonderful service from James and Debbie. I can't recommend them…read moreenough. They have tackled every 'glitch' that has happened and they have done it not only professionally, but in a timely manner. My dogs absolutely love them and James has a way with them that makes it easy for everyone. Totally professional yet friendly. They're there whenever I need them. If I call or text them with a service request or problem they reply within hours and have fixed the problem within days - such a relief. Their monthly charge is very reasonable considering the amount of work they put in each month. I can't recommend these guys highly enough. If you want professional service, quality, and all in a timely manner, No Limit Pools is everything you need and more.

service sucks.. they don't know what they are doing. ruined my pool. Impossible to get ahold of…read moresomeone to fix the issue