Don't waste your money or time! Called and scheduled a ride…read morewith their automated system - come time for my ride and there was no taxi. When I called I was told there was no drivers available and no estimate as to when one would be available. This ride was for a medical procedure I was about to miss and they never showed. Maybe they don't "OPEN" until a certain time but their system does not tell you this. I will never rely on them for anything ever again. Horrible service. P.S. a driver called me 30 minutes after I got to my procedure asking if I still needed a ride...

Dangerous driver. Started off by coming into the freeway almost merging into us. After that I…read morestarted recoding and they angled their mirror so that our headlights would reflect back to us (our high beams were NOT on), started swerving. Cops were called.

At first I was skeptical then I rode in their electric car and it was a surprisingly comfortable…read moreand efficient ride. I'd definitely use them again.

Forget the driver's name, but he helped me put in a pinch. Customer service A+. Would recommendread more

Today was the second time the AMAZING GRRRRRRRRRRLS at Hay Taxi saved my sorry ass!! I am ever so…read moregrateful, AGAIN. Partnership Healthplan of California had sent me up with a Lyft ride to go out to Point Reyes from East Marin, which was fine. Partnership also scheduled a Lyft ride for me to go back home, and Lyft never showed up. They didn't say sorry we're not interested, they just went dark!! So after over an hour and a half of waiting, I called Partnership told them how awesome Hay taxi was last time I was abandoned in West Marin, and sure enough within an hour, The Hay taxi driver came out of the middle of nowhere, Picked my sorry ass up and took me home...door-to-door baby!! Again, the driver was awesome. She make sure to push the seat up for me because I've got bad legs and we had a great time talking about our wonderful great state of California on the arrogant apathetic doctors who live and practice here. This will be the last time LYFT strands me in West Marin because I am going to ask for the Hay taxi people to start with for my ride hime from now on. Your peeps are the bomb. Thank you.

Hay Taxi is by far the best medical transportation company that I've experienced. They are the…read morethird company that I was assigned to through my insurance, for medical transportation. It's rare for a transport company to be as considerate as they are. One driver in particular, Ana, is consistent, reliable, and a great driver. I've had bad anxiety in the past riding with drivers from other companies. That fear was only compounded when I voiced concern, and was ignored. Luckily that is a thing of the past... Every time Ana is my driver, she takes it upon herself to contact me when she is on her way, to inform me of her location, and her ETA. Ana listens when you have a suggestion, and will happily take it upon herself to try and accommodate. Her personality is so refreshing. Especially early morning when most people are grumpy. She is an excellent driver, always alert and attentive, all while friendly and smiling. You can tell that she is comfortable behind the wheel, and that confidence makes it possible to sit back and relax. Thank you!

I paid out of pocket for non emergency medical transport from Ukiah to Palo Alto on a Sunday, and…read moreback to Ukiah on Tuesday because I am in a Powerchair. The first driver was friendly, but the van was not equipped with a mount for his tablet that he used for navigation. He held the tablet on his lap, and was forced to look down at the tablet to view the navigation app. At highway speeds he was looking at the navigation and nearly sideswiped a few cars. He went out of the lane a few times, and then when traffic slowed ahead and he didn't see it, he slammed on the brakes causing my service dog to slide all the way from the back of the van to the front and slam into the seats. He was not trained about service dog etiquette and was trying to talk to and pet my service dog which distracted her from her job. On the way back the other driver didn't know how to properly put the shoulder belt restraint on me. He had it just hanging over my left shoulder and left hip. I fiddled with it to try and figure out how to make it go across my chest and as I was trying to figure it out he said, "it just goes like that, so you don't slam your head against the back of my seat". I figured out on my own how to make put the belt on properly and adjust it so it crossed my chest. This driver exceeded the speed limit at least 10mph for the entire drive. Sometimes he was traveling at more than 15mph over the speed limit. He seemed to be nodding off at one point and was hitting the rumble strips on the side of the road. When we got back to Ukiah he bragged about how he would get his powerchair customers home faster than most drivers. As he was removing the straps from the powerchair he said he couldn't wait to get his usual van back from the shop because the straps "don't work" on this van. He also kept trying to pet and talk to my service dog. My son and I were completely terrified and shaken up by these two rides that were supposed to be professional, comfortable and stress free. I emailed the owner who "investigated" my claims and was able to determine that I was owed a refund for this awful experience. I reached out to him 2 times over a week and he never responded about providing a refund after his initial email. I have reported this company to CPUC and asked for them to follow up and ensure this company doesn't hurt some of the most vulnerable people that it transports with these egregious violations of safe transportation laws. Hey Taxi, you should be ashamed of yourself for how you are operating a business. No mount for a tablet in an NEMT vehicle?? That's all you Hey Taxi, you can blame the rest on your untrained employees. Why aren't they trained?? Oh right, that's on you also!

I can't say how happy I was with my driver today! First time using the service so I was kind of…read moreworried about that. He was a wonderful driver, and a very nice person to boot!! Thanks for such a wonderful first time experience!

My husband needed a ride to work because our car was in the shop. He caked the day before to…read morerequest an early morning pickup. The driver arrived on time and was really friendly, and the price was good. We would definitely use Angela's Anytime Rides when we need them in the future. And we recommend using them.

I've used their ride service several times (Lakeport to Ukiah, to Sacramento airport, etc) and…read morewould recommend Angela's Anytime Rides. I usually called in and booked a few days in advance, and the drivers always showed up at scheduled day and time. I assume they take credit cards; I usually paid with Apple Pay though.

4.2 miles, quoted $25-30 bucks. Thanks, I took the time to…read moredownload Uber, I have to wait 20 minutes but the fair is less than $12. Rideshares are the way of the future.

Not great they pulled up a different car and they charged me 36 dollars for 0.9 miles unacceptableread more

Rex is the best! We had an amazing tour and his knowledge of the Mendocino Coast and it's history…read moreis impressive! Thank you Rex for a wonderful tour of Anderson Valley! We had the best day!

Rex is amazing! We found him on Google when trying to figure out the best way to get around…read moreMendocino for a wedding. Ride share is not really a thing around here. His pricing was more than reasonable. Just shoot him a text and he will get back to you quickly. He was more than accommodating for us and so gracious as a host here in Mendocino. I will recommend him for any friends and family who come to visit!

B was awesome when we couldn't get an Uber or A Lyft. Gave…read morehim a call after finding his number online at 707-401-0001 Came from Santa Rosa to pick me up in Sonoma with an accurate pickup time. Ride was good and car was nice.

We've had the pleasure of having B as our go-to ride for the past couple of years. Excellent…read morecommunication but above all reliable service. Highly recommended. Thank you!

for the past few months the bus has been constantly late causing me to be late to doctors. On top…read moreof that y'all skipped the bus stop I was waiting at an hour before my appointment. because y'all made me late you my appointment.

We counted on the MTA for months to transport our special needs son to Ukiah from Windsor. MTA…read morechanged the pick up and drop off in Windsor to "by request only". So twice in the past month, we called for pick up in Windsor at 4:15. Twice, they stopped at 2:15 and our son sat at the Windsor depot without a ride. When we called to schedule the pick up, the customer service agent was rude and abrupt and when we called to ask why the bus didn't stop today after we had scheduled the pick up, the customer service rep was rude and obnoxious. It's too bad we rely on this service because they are sorely lacking in customer service. Time to get it together MTA, you're the kind of company that ruins public transportation.

Rissa regular drove my kid to dance classes, friends houses, and even picked her up from school…read morewhen she was sick. Having a home daycare and being a single mom often meant I couldn't. take her myself. Today Rissa called me to make sure my teen got home safely when the high school was evacuated for a bomb threat. This is what a small town business means. You can trust this mom to have your back when you need help getting your kids where they need to go.

My car died and Arrow Cabs were the only available ride to work at the last minute. The drivers are…read moreamazing! professional, friendly, and dependable. No other cab/uber available to get me to work quickly and last minutes notice on a Friday night. I am so impressed and relieved I got to work-45 minutes away. Thank you Arrow Cabs, I will always use your service in the future. Moe