Don't waste your money or time! Called and scheduled a ride…read morewith their automated system - come time for my ride and there was no taxi. When I called I was told there was no drivers available and no estimate as to when one would be available. This ride was for a medical procedure I was about to miss and they never showed. Maybe they don't "OPEN" until a certain time but their system does not tell you this. I will never rely on them for anything ever again. Horrible service. P.S. a driver called me 30 minutes after I got to my procedure asking if I still needed a ride...

Dangerous driver. Started off by coming into the freeway almost merging into us. After that I…read morestarted recoding and they angled their mirror so that our headlights would reflect back to us (our high beams were NOT on), started swerving. Cops were called.

Today was the second time the AMAZING GRRRRRRRRRRLS at Hay Taxi saved my sorry ass!! I am ever so…read moregrateful, AGAIN. Partnership Healthplan of California had sent me up with a Lyft ride to go out to Point Reyes from East Marin, which was fine. Partnership also scheduled a Lyft ride for me to go back home, and Lyft never showed up. They didn't say sorry we're not interested, they just went dark!! So after over an hour and a half of waiting, I called Partnership told them how awesome Hay taxi was last time I was abandoned in West Marin, and sure enough within an hour, The Hay taxi driver came out of the middle of nowhere, Picked my sorry ass up and took me home...door-to-door baby!! Again, the driver was awesome. She make sure to push the seat up for me because I've got bad legs and we had a great time talking about our wonderful great state of California on the arrogant apathetic doctors who live and practice here. This will be the last time LYFT strands me in West Marin because I am going to ask for the Hay taxi people to start with for my ride hime from now on. Your peeps are the bomb. Thank you.

Hay Taxi is by far the best medical transportation company that I've experienced. They are the…read morethird company that I was assigned to through my insurance, for medical transportation. It's rare for a transport company to be as considerate as they are. One driver in particular, Ana, is consistent, reliable, and a great driver. I've had bad anxiety in the past riding with drivers from other companies. That fear was only compounded when I voiced concern, and was ignored. Luckily that is a thing of the past... Every time Ana is my driver, she takes it upon herself to contact me when she is on her way, to inform me of her location, and her ETA. Ana listens when you have a suggestion, and will happily take it upon herself to try and accommodate. Her personality is so refreshing. Especially early morning when most people are grumpy. She is an excellent driver, always alert and attentive, all while friendly and smiling. You can tell that she is comfortable behind the wheel, and that confidence makes it possible to sit back and relax. Thank you!

I can't say how happy I was with my driver today! First time using the service so I was kind of…read moreworried about that. He was a wonderful driver, and a very nice person to boot!! Thanks for such a wonderful first time experience!

Yesterday I was stuck out at Point Reyes Station, because Lyft to changed their policy regarding…read morepick up times and Partnership, who handles all medical transportation for their patients neglected to tell me that the ride time was not at 4:15 but actually at 4:30. So when I got a notice saying the ride was going to pick me up at 4:15 and I was still in the exam room at my doctors office. Not wanting to make a driver wait and risk getting stuck with no ride, I canceled the ride. Unfortunately decision that created a chain of events that took three hours to deal with. Lyft has a tendency to not want to go out to West Marin anytime after 4 o'clock, which if you have a doctors appointment anytime between three and five you are not getting a ride home very easily even though Partnership contracts with Lyft on a regular basis and it's easy to get a ride out to west Marin, it's just not easy to get home. After multiple attempts to get me a ride with Lyft, as a last resort Partnership called you guys and you guys advised me that a ride would be coming in an hour to pick me up. Of course my phones battery started dying so that was another issue on top of the no pick up issue and my being disabled and in chronic pain and not able to get to my meds which were at home, it was a pretty shitty way end to the day. Just after 7pm a woman pulls up in a nice looking car she hops out , announces her name, makes sure she's dealing with the right person. I notice she's got the heater going because it was freezing out there, then she pulled up the front passenger seat to allow my legs to have more room because my legs don't work very well. The driver was absolutely amazing. Her name is Lynn and the minute we got in the car and started taking off it's like we had known each other for years we talked about places we had lived, how much we loved nature, how some people are denser than a box of rocks How Partnership and Lyft routinely abandon people that they're supposed to be making sure they get rides to and from medical appointments. I am an ex law-enforcement officer and police dispatcher and I can say that Lynn was a great driver!! She was attentive, she was courteous, she was safe as a driver and she was a great conversationalist. I asked her for her business card when I got home because if I need your services outside of Partnership you can bet I'm going to be calling you guys!!!! I will also pass your company's name around to my friends who live in the Santa Rosa area where Lynn currently lives. She really turned a bad situation into a more positive one and I owe her for that. Thanks HEY TAXI, You saved my butt yesterday and I appreciate it

My husband needed a ride to work because our car was in the shop. He caked the day before to…read morerequest an early morning pickup. The driver arrived on time and was really friendly, and the price was good. We would definitely use Angela's Anytime Rides when we need them in the future. And we recommend using them.

I've used their ride service several times (Lakeport to Ukiah, to Sacramento airport, etc) and…read morewould recommend Angela's Anytime Rides. I usually called in and booked a few days in advance, and the drivers always showed up at scheduled day and time. I assume they take credit cards; I usually paid with Apple Pay though.

4.2 miles, quoted $25-30 bucks. Thanks, I took the time to…read moredownload Uber, I have to wait 20 minutes but the fair is less than $12. Rideshares are the way of the future.

Not great they pulled up a different car and they charged me 36 dollars for 0.9 miles unacceptableread more

So friendly, personable, Ernest and honest! Very warm and clearly wants to provide the best…read morepossible service for you!

Rex was a phenomenal help during our trip to the Mendocino/Ft. Bragg area. We did not anticipate…read morethe scarcity of ride share options, and Rex totally saved the trip for us. We took two shorter rides with him, then one longer ride down to the Sonoma County airport area. He was very communicative, a safe driver, and had a clean car. He was able to come pick us up within 15 minutes of our first call to him. He is one of the nicest guys you could hope to meet. He is a lifetime resident of the area, and has a rich family history in town. He knows everything there is to know. Just listening to his stories was a complete highlight of our trip to the Mendocino Valley. I strongly recommend Rex's service for anyone visiting the area!

B was awesome when we couldn't get an Uber or A Lyft. Gave…read morehim a call after finding his number online at 707-401-0001 Came from Santa Rosa to pick me up in Sonoma with an accurate pickup time. Ride was good and car was nice.

We've had the pleasure of having B as our go-to ride for the past couple of years. Excellent…read morecommunication but above all reliable service. Highly recommended. Thank you!

for the past few months the bus has been constantly late causing me to be late to doctors. On top…read moreof that y'all skipped the bus stop I was waiting at an hour before my appointment. because y'all made me late you my appointment.

We counted on the MTA for months to transport our special needs son to Ukiah from Windsor. MTA…read morechanged the pick up and drop off in Windsor to "by request only". So twice in the past month, we called for pick up in Windsor at 4:15. Twice, they stopped at 2:15 and our son sat at the Windsor depot without a ride. When we called to schedule the pick up, the customer service agent was rude and abrupt and when we called to ask why the bus didn't stop today after we had scheduled the pick up, the customer service rep was rude and obnoxious. It's too bad we rely on this service because they are sorely lacking in customer service. Time to get it together MTA, you're the kind of company that ruins public transportation.

My car died and Arrow Cabs were the only available ride to work at the last minute. The drivers are…read moreamazing! professional, friendly, and dependable. No other cab/uber available to get me to work quickly and last minutes notice on a Friday night. I am so impressed and relieved I got to work-45 minutes away. Thank you Arrow Cabs, I will always use your service in the future. Moe

From the owner: Welcome to Arrow Cabs, where we provide reliable, affordable, and friendly transportation services…read moreacross Lake County! Whether you're a local resident or visiting our beautiful area, we’re here to make your journey smooth and stress-free. Our services include local taxi rides, airport transportation, scenic wine tours, event transportation, and convenient delivery services from stores, restaurants, gas stations, and more. Our team of local drivers is dedicated to ensuring a safe and comfortable ride every time. We operate daily from 6 am to 3 am, with additional hours available by reservation with 12-hour notice. We accept various payment methods, including cash, Visa/Mastercard, Cashapp, Venmo, and Apple Pay. At Arrow Cabs, we're proud to serve the community with ethical, reliable service. Contact us today to schedule your ride or learn more about our services. We look forward to getting you where you need to go! Contact Information: Phone: 707-349-8037 Email: Arrowcabs24@gmail.com Experience Lake County with Arrow Cabs—your trusted local taxi service!