Trying to find a reliable, trustworthy, and friendly towing service for my daughter, who is away at…read moreschool. Who is also in a completely different town and hours of away from me. Is extremely stressful. I was so grateful after they came out and performed the service, even going above, and beyond what they were expected to do. So stop scrolling through nameless, Towing, Service, and call these guys, trust me, you will not regret it

Called at 10 am. Told me they would get to the vehicle 2 hours tops. It is now 7pm still waiting on…read morea truck. Told me again they would be here in about a hour at 4:30. it is now 7pm and im still waiting.

This has been the worst experience I have encountered at a business as of yet. My 17 year old…read moredaughter got in a wreck and had her car towed to this place. The other insured party's insurance was liable. Franklin wreckers would not release my daughter's personal items from the automobile even though it was being taken care of by Erie insurance. Would NEVER do business with them again. Wouldn't give one star if ZERO was available.

Would give a 0 if possible. Worst customer I have ever had. They towed my car all the way to South…read moreBend when I live in greenwood after my car was totaled. They said I was not allowed to retrieve the items out of my car, which I find to be illegal, because they say they need to get paid first. They are not getting payed by me they are getting paid by the insurance company of the man who hit my car. Overall they were also extremely rude on the phone.

Terrible service; once you're inside, someone comes up and asks you to get out of the car so they…read morecan check it--they aren't police. Racism on the part of the women in management.

if I could say that I was in a he11 hole that would be this place! 1 they told us we have to call…read morean hour before and so that they could put it out! bro there were holes in the ground from it sitting then charged me 150 more dollars! like bro what!2 single most rude people I have ever met! like they kept insulting me Ofer and over bro I about went off like bro! 3 they never told me were told park and so when we called and pulled in and I saw my bike right at the front I pulled up right behind it! 1 dude came up to me and got right in my face like bro back up! And when we went in side they got so mad at me! Then when my buddy tried to talk to them about the bike they told him to pretty much be quiet cus it wasn't his bike! they was so much that went on in such a short amount of time bro like crazy!!

Great towing service! Awesome communication and prompt service. Would use again if neededread more

Was great, thank you! Prompt and professional. My car wouldn't start for a good 10 minutes but…read moreDashawn kept working on it until it would. I appreciate him being persistent and trying in this cold weather. Thanks again, appreciate your service!!

I never got to do business with them but if their work is as good as their phone etiquette then I…read morewould guess they're terrible. I called to schedule a tow for the next day and he said "Call back tomorrow " then he hung up on me. RUDE ! He thinks he has the only tow truck service in town !

They have saved my rear twice and always well priced and the drivers really take care to treat your…read morevehicle with respect!

I had a very concerning experience with this towing company and feel it's important to share it…read morefactually for others. My vehicle was towed to a local repair shop due to a no-start issue. When I picked up the vehicle, the passenger-side exhaust/muffler was broken off and the vehicle was significantly louder after driver said he had issues unloading. The repair shop indicated the vehicle arrived in this condition. When I contacted the tow truck driver and company to request insurance information so the damage could be documented, the driver denied responsibility, became confrontational, and ultimately refused to provide insurance details when requested by saying "do what you need to do bud" and hanging up on me as the responsible party under the "duty of care". A follow-up email to the company requesting insurance information went unanswered for over two weeks. Additionally, I noted a significant drop in fuel level between the time the vehicle was picked up and when it was returned, despite the shop not operating the vehicle for any meaningful duration. The vehicle took over an hour to tow 2 miles, while the driver said he would be longer since he needed to get gas. No explanation was provided when this was raised via my email with insurance request. I understand vehicles can have pre-existing issues, but the lack of communication, refusal to provide insurance information, and unprofessional handling of concerns is what I find most troubling. Based on my experience, I would strongly advise others to look elsewhere when needing a tow.

I have done business with this company for several years. They have rescued me on more than one…read moreoccasion and ALWAYS been very fair with their prices, and great with their service. Roy is a great guy and always entertaining!!

They were amazing and went way above and beyond to help us out. Thanks so much. We appreciate…read moreall you did.

We had a car stranded downtown Indy. It was a rainy Sunday morning. I messaged a few Tow…read moreCompanies, and Deems was the only one that responded. Deems was quick and very efficient. The price was reasonable. They made a stressful situation so much better. I highly recommend Deems!