As a LGBTQ American my family hand picked this place to live. Once the management at this location…read morerefused to fix the lights, refrigerator, internet & other items such as cable. I made contact with their on call emergency number & staff. After experiencing 2 days of these poor conditions and safety issues the response from the management was poor. The maintenance man who took my call about the emergency issues had his wife attack me verbally in the lobby. She was extremely verbally abusive and threatened me over 8 times. Once I announced I am NOT going to fight with you. I'm a adult who is peaceful I dont believe in war or fighting. She really throws a temper tantrum at this point. Yelling cursing and a full show. The disrespect was extreme. She was over eager to show how distasteful and ignorant she could be. After speaking with other managers about the abuse that her employees felt its ok to personally attack me with. The management proudly announced it's ok that she stretched the truth and attacked my family. Because she is a wife who is concerned about the mental health and well being of her husband. I in return told her if wives have a say then pick a time so my wife can speak with you. Her quick responce was well your wife is NOT on the lease and has apsoloutly no say in this conversation. Another manager removed her shoes & ear rings and called the police because she did not want my family in the building she could he heard yelling for blocks what do you mean you have a wife. My brother was on the way to visit me I simply told him I'm in the leasing office pull up to the black fountain. The manager said that pull up in Saint Louis means you want to fight. I simply announced My family will be moving out I'm not dealing with this foolishness. I over heard two employees say her brother is her sister hes wearing a dress & makeup. Girl all the men in that car have on dresses & makeup. They need to go they need to move. Once the police arrived I spoke with them. I requested that they walk my family to the elevator because it became clear that LGBTQ Americans are not respected nor are we safe at this location. I hired a maid & began the move out process. And the manager Britney decided to come to my unit daily and post notes on my door that she would like me to move out. I moved out 3 days later. I've never dealt with people who stretched the truth like these people. When they spoke to the police they forgot that all this started because the lights, internet, refrigerator, cable was NOT working and All I did was contact the leasing office because the water smelled like rotten eggs. On the voicemail was a emergency number that I contacted. Brittany had the gol to ask me. Why would u ever call the emergency number? My reply is and was. Because noone from your office would get back to me. Its your emergency number why put it on a voicemail if your not equipped to deal with such emergencies. Each time you give them a logical answer to a problem your met with a empty headed response that's anything but professional and productive.

GREAT place to live! Valerie, Veronica, Linda, and Brittany really do everything they can to take…read morecare of their residents. They are very up front with you when touring on things that might be perceived as negative but the positives definitely outweigh the negatives. Free laundry, free pool during seasonal hours, amazing view, and a maintenance staff that goes out of their way to make sure requests are taken care of quickly. (1-3 days depending on urgency). Utilities are also included except for electricity (Ameren). The best part of Mansion House is the community of people. Everyone is welcoming of new residents and the apartment hosts monthly events (usually free or a very nominal fee) to allow residents the opportunity to meet each other. I definitely want to say thank you to everyone in the front office for their hard work and their dedication to not only myself but other residents. After my previous apartment experience in Chicago, I needed a place to move that I could call home. I could have moved to any city in the country basically and I am not a huge fan of St. Louis however I moved here because I found a place where I could finally enjoying living in an apartment. Mansion House has definitely made my St. Louis experience a pleasurable one.

My husband and I stayed here for a night, and we had a great time! The Cheshire is a fun, themed…read morehotel with curated decor and authentic British details that make you want to explore every nook and cranny. Even our room was themed - we got the John Keats room - and it was cute and cozy for a quick trip. Like other reviewers mention, there are definitely some dated furnishings, but it will do for a night or two, and thankfully everything in our room was clean. The bed was comfortable, and we especially loved the stained glass windows across the entire far wall of the room. Parking is $10 a night, and there's two restaurants on the property, along with a full-size Starbucks. Our interactions with the front desk and housekeeping staffs were friendly and helpful, and I'd totally stay here again.

Let's start with the good. The front desk staff and everyone we interacted with were friendly,…read morekind, and helpful. The room was spacious. The bathroom was quite tiny, but they provided a number of shelves so there was enough space for your items, and the shower itself was nicely sized. It was 100° outside the day we stayed, and the air conditioner was able to keep up which, but the room never got what I would consider "cold." The complementary breakfast included a number of pastries, a large fruit tray, and several hot items that were very tasty. Inside, the decor is charming if you like a British hunting lodge (so many antlers!). The Fox and Hound Tavern was a cozy place for drinks - I would definitely go back to enjoy a glass of wine by the fireplace. On the downside, the king mattress in our room was sunken quite a bit across the middle, and the pillows immediately flattened when you rested your head up upon them, so we both woke up with aching backs. I would consider going back in cooler weather if I could guarantee a better sleep experience. I wanted to love this place but I just didn't.

Booked a stay at the Espadin LoHi in Denver for 5 nights. The booking process was pretty weird. I…read morehad inquired about one of their properties on their website and had to enter my phone number. A day or so later, I looked at the property again online at ~11p, and somebody from their office CALLED ME (at 11p, mind you) and asked if I needed help booking. Shortly after booking, they sent me some creepy links saying I had to enter a bunch of personal information in order to confirm the booking. I reluctantly did so. Then, at 8:30p two days before my trip, they CANCELLED MY BOOKING due to a supposed flood in the building. I see from the previous reviews that this seems to be an ongoing problem there. In short, avoid.

I booked one of their rentals in STL for a bachelorette party for 3 nights. We had to vacate after…read morethe first night due to BED BUGS. One of the rooms had bug traps in the window seal and under the bed, so I'm assuming they knew about it. I came from out of town, so it was almost impossible finding a new rental on Air bnb at the last minute. They didn't help with finding a new place either. The shower curtain in one of their bathrooms also was dirty & had blood on it. We found a blunt between one of their couches. There wasn't enough towels for the large group we booked for. They advertised as having an EV charger, but it's really just an outlet. You have to bring your own. And they REFUSED to give back the full refund. We tried going to air bnb for support, but they sided with the renter because the company is a "super host". And they blocked us from leaving reviews on air bnb...just proceed with caution when booking with this company.

We stayed in 1 king studio suite rm 362. The room and hotel were lovely but I had 3 issues with my…read morestay. First no one told me that there were steps in my room in order to get to the bed/bathroom. I have issues with my hip and knee and would have appreciated the heads up as it was difficult for me to go to the bathroom throughout our stay. Second issue was the long walk from the $44 a night parking lot to the lobby. We tried using the elevator located at the end of the hotel nearest the parking lot but it was out of order so we had to lug all our luggage back out to the street and around the corner up to the front of the hotel at midnight. Same issue when leaving but in the scorching sun. I would have paid extra for the valet if anyone would have let me know this. Lastly, and again the hotel & room were beautiful but there was some sort of music being played on a loop all night long and the base was coming through the wall at the head of the bed. At first we thought it was another guest playing the tv too loud and we were about to call the front desk but then we looked & saw there is no room on the other side of the wall. Since it was playing on a loop all night I'm guessing it was the great hall/lobby music? All I know is it was loud, base was disturbing and it made it difficult to sleep.

1st time visitor Bit of walk on a hot day,…read more But a beautiful site once you see the inside and the history behind it Still an active hotel, so only got to see a portion of it Also setting up for a wedding, but a very pretty wedding location Have to try the Whispering Arch where you can hear what someone says on the other side Worth your while, but bring water with you if it is hot outside for the walk

The Moonrise Hotel is one of those places that doesn't need you to be a guest to make an…read moreimpression. We wrapped up our informal wander through the fabulous Delmar Loop and drifted up here for a final drink, a skyline check and that signature rotating oversized Moon glowing over the building. By pure luck, it was a full moon over Saint Louis too which felt a little on the nose in the best possible way. The rooftop is solid, a clear arc of the city that makes you slow down to appreciate the view. The space itself is exactly what you want at the end of the night. Open, relaxed and elevated enough to feel like a finale without trying too hard. The music was much louder than I'd prefer and not an artist I'd ever queue up for a mellow nightcap and it did sort of get in the way of the vibe. The kitchen had already closed, which killed the idea of a final nibble with our round of drinks. The bartender did offer the workaround of having DoorDash delivered to the bar but we weren't going to hang around that long. The Old Fashioned he put together was excellent, balanced and smooth. Just what I needed as my Fitbit clocked over 10k steps. As a final stop on a Loop night, the Moonrise works beautifully. You get the view of downtown Saint Louis in the distance, the atmosphere, the giant Moon doing its thing and a comfortable landing spot before calling it a night. [Review 442 of 2026 - 510 in Missouri - 25625 overall]

When I first started my job way back in 2014, this was the hotel I was put up in to start training…read morein St. Louis. I even got to watch my Royals (that's right STL, my ROYALS) win game 6 of the World Series in resounding fashion up on the rooftop here. Good times. A dozen or so years later, feeling nostalgic, and having struck out on some downtown STL hotels, I opted to come back here. Unlike my Royals, this place has still got it. Friendly staff upon check-in, and they let me know they don't have valet which I was honestly relieved about. When I'm traveling solo, I sort of just want access to my car, not to have to wait 15 minutes to go to the trouble of retrieving a phone charger out of my console. There is a little lot in the back that they'll check if you're a guest before allowing you in during busy periods. The room was nice, and the elevators are quick. The shower pressure is WAY better than I remember, at least it was on the third floor. The bed was insanely comfortable, and really, no complaints. The one issue was the little room couch was filthy in my room, with visible stains and grossness.. I just avoided it during my stay. The rest of the room was clean. No hotel gym that I noticed, but not far from Forest Park if you want to jog or walk (beware the insane STL drivers). I also took my takeout dinner to the rooftop which was nice, but not yet open for the season. I still appreciate them letting me up there for some fresh air and views. Lastly, the Delmar Loop has quite a bit! This area offers good coffee shops, a store, tons of quality restaurants, and all within walking distance. Nice place overall, and definitely in my consideration every time I come to STL.

I really liked this property. It's pretty nice. The shower was the best part. Absolutely loved it…read more The bed was comfortable and the hvac worked well. The sink needed to be cleaned better. Someone had trimmed their beard and there was beard clippings all around the sink. The type of finish on the sink made it very hard to see, but trust me...it was there. Other than that it was pretty clean. Parts of the property is dated but I felt like they are trying to update it and make it nice. Breakfast was nice. Lots of options so you should be able to find something to eat. We felt safe. The parking was pretty easy to navigate. The value was the best part. I felt it was priced very well. We will definitely look to stay here again when in town

Amazing staff, but the best staff cannot outweigh this substandard property…read more Old, antiquated, dilapidated, and outdated. Small rooms with doors that don't feel secure. Smells of funk and moisture. Very disappointed that we booked here thinking anything in Clayton would be up to Clayton standards.

Sketch - not recommended, would not book…read more Our room had an adjoining door, but the internal door (our side) was missing. There was NO WAY TO LOCK THE DOOR FROM THE INSIDE! They claimed the other side of the door was a conference room being renovated, and there's no way to get in because there's a wall. But we slipped something under the door without problem, so clearly no wall. He wouldn't show us the conference room or the inside for peace of mind; and supposedly the workers have access?!? And I can't lock it from the inside?!? I don't understand why construction would force them to remove the INSIDE door that has a lock on it. The front desk got extremely angry when we tried asking for a new room. My husband has the patience of a saint, and the conversation turned sour quickly. The man at the front continued to insist it was just a conference room and to "just trust him", and refused to show me the conference room for peace of mind to reassure there was no access. And again, this does not justify the missing internal door. Missouri's hotel law (Chapter 315) requires hotels to operate with "strict regard to health and safety of the guest", and a room that cannot be secured from the inside is not safe and is not acceptable. He said there were no other rooms available - although the parking lot wasn't that full so I'm unsure if it was true - so we went up the street to the DoubleTree and it was MUCH better!!! Customer service reassured us we'd be refunded, but we've yet to receive the promised call from the manager. I do not often do hotel reviews, especially not bad reviews, but I felt this was important. I would absolutely not recommend staying here, especially if you're a female traveler.

Shite hole. No Elevator. Only had rooms in the third and…read morefourth floor. God forbid you're in a wheelchair. Was told there was a tub was a shower. Room smelled like farts can't open

Marcie created a fabulous trip for my husband and I to Costa Rica. We wanted to venture away from…read morethe typical areas and explore the OSA Peninsula. From the moment we stepped off the plane in San Jose, we were well taken care of. The transportation arrangements (private drivers, boat guides, Sansa prop planes) put us at ease and our lodging and meals (one resort was an all-inclusive) were fantastic! We had several excursions planned which were a mixture of hikes, snorkeling, whale watching and exploring the National Park. Everything was beyond our expectations. I've booked many international trips with Marcie and her team, and she provides great customer service and memorable trips for us.

Marcie from Travel Leaders did it again! My daughters and I had Marcie plan a summer vacation for…read moreus. We ended up in a Secrets all inclusive resort in Cap Cana, Dominican Republic. The resort was absolutely beautiful. The food was wonderful with lots of gluten free options for my daughter with Celiac disease. And the staff was perfect, friendly and accommodating to all our wants and needs. I would definitely recommend Marcie and the Secrets resort in Cap Cana!

Brian is the best I have ever used. His experience, knowledge and skills are second to none…read more Not only did he sell my home for over asking price I purchased my home for $15,000 less than asking because of his incredible negotiation skills. I highly recommend Brian to anyone considering buying or selling. He is second to none.

We have now lived in our new home for sixty days and are extremely happy. Brian Sluka played a…read moremajor role in making our home purchase process happen quickly. He knew what to do every step of the way. Brian is a true professional. I recommend giving Brian a call.