I found Brady Gill to be highly personable, professional and caring. They explained all our…read moreoptions, with no pressure. They covered all our needs, were flexible and very accommodating. They are experts in providing wake and funeral services and I would recommend them. Jim P

This funeral home is an absolute disgrace. The owner is culturally incompetent, hostile, and…read morebelligerent, particularly toward families of color. At no point was there compassion, professionalism, or basic human decency. Even during the ceremony, multiple guests felt and witnessed the owner's cold, dismissive behavior, which was deeply inappropriate and hurtful. They withhold critical information, refuse to explain how their facility operates, and behave as though grieving families are not entitled to transparency or respect. When families ask reasonable questions or advocate for themselves, they are intimidated, threatened, and spoken to aggressively. This is not care--it is control. Our loved one's body was mishandled, and we were denied the right to see him, as if this funeral home believed they had ownership over his body rather than understanding the sacred responsibility entrusted to them. This decision alone caused irreparable emotional harm to our family. The facility felt unsanitary, disorganized, and unsafe, raising serious concerns about hygiene, health standards, and basic compliance. Nothing about this environment felt dignified or respectful. What was clear is that this establishment is predatory--they will squeeze every possible dollar out of grieving families, exploiting pain for profit. This funeral home creates trauma instead of providing care. They add suffering to families already experiencing unimaginable loss. Their behavior is unethical, harmful, and completely unacceptable. During the ceremony, instead of checking in with all family members, they only acknowledged those who "hired" them--directly contradicting what they advertise on their own website. I strongly warn everyone--especially families of color--to stay far away from this establishment. They should be reported immediately to the health department, state licensing boards, and consumer protection agencies for their conduct, conditions, and treatment of grieving families. No one deserves to be verbally abused, silenced, or retraumatized while trying to lay their loved one to rest. This establishment needs to learn how to treat and speak to all family members with dignity and respect. They are also deleting post from their google review to hide their despicable treatment.

When my father was gravely ill. I called his church for suggestions on funeral homes. I was given…read moretwo local homes that the church works closely with - one was Colonial Chapel. I called and spoke to Ed Damstra III. He was very friendly and provided very useful information. Ed explained that Colonial is a family-owned business, not a corporate funeral home (as more and more seem to be). The prices that he quoted me were very competitive with other homes that I called. When my dad passed away, I called Ed and told him that we would need his services. He immediately dispatched a car to pick up my dad, and we made an immediate appointment to discuss the services. Ed met with my sister and me, and within one hour we had everything arranged. Ed was very easy to work with and did not try to "steer" us to any particular service or item. He explained every option fully, and was very detail-oriented. We left Colonial with the knowledge that dad would be well cared-for and would receive the best send-off possible. On the day of visitation, we were met at the door by Ed, and his team took care of all aspects of the evening - from the music and flowers to the wonderful remembrance DVD to the greeting of those who visited. We needed to worry about nothing, which left us more time to receive well-wishers and pay our respects to my dad. On the day of the funeral, we were again amazed by the professionalism and complete service of Ed and his team. At the end of the day we received a packet that included the guest book, the ornamentation from the casket, thank-you cards and more. Ed even gathered the flowers and plants and packaged them up for us to take home. I want to note that Colonial Chapel is NOT your usual dark, dreary funeral home. the anteroom is very large with a fireplace and comfortable sofas and chairs. The chapels are very large and comfortable. The family lounge is also very large. This facility is very bright, which I loved. Everything makes you feel like you're celebrating a life - not mourning a death. I realize that funeral homes aren't something that a person thinks about very often. However, when the need comes, you're definitely rushed to find a facility and don't have much time to "shop around". I was glad I had the chance to do that, and I'm incredibly fortunate to have found a facility - and staff - like Colonial Chapel and those that manage it.

Mark at Colonial handled both my dad's funeral and my brother-in-law's arrangements. I cannot say…read moreenough to thank him. Mark goes above and beyond and truly cares. I have a special needs nephew who we worried about when his dad passed. Do you know Mark called to ask how he was doing? Mark also helped on his day off with my brother-in-law's service even though we weren't able to have a full funeral. I'm so so grateful for Mark and Colonial. God bless him.

The employees/owners were very understanding and helpful with all the arrangements that needed to…read morebe done. Took the time to answer all our questions and made us feel that any issues that came up would be taken care of immediately. They checked up on our family throughout the time we were there. I would highly recommend them.

Lawn Funeral Home in Orland Park, Illinois, was absolutely first rate in every regard pertaining…read morethe recent passing of my wife's mother. Our primary contact was Madeline. She was kind and sensitive and very knowledgeable. Everyone associated with this place was fantastic- from the phone support to the staff on site. Don was very helpful to us the morning of the funeral. The facilities are clean and very tasteful. It is a comfortable atmosphere. We could not have had a better experience.

I would highly recommend Midwest Mortuary Service to anyone. Brian has made it so easy for us to…read morehandle the passing of my mother. I called several funeral places and he was the only person right from the start explained everything and was so companionate. He made a very difficult time more manageable for us.

(I wrote a review for Midwest Mortuary's handling of my father's funeral, and it would not allow me…read moreto write another one, so I am writing under an old account.) I used Midwest Mortuary for the second time recently when my mother passed away. I remembered how helpful Midwest Mortuary was in handling my father's funeral, so I referred my brother to Midwest as I no longer live in the area. My mother did not have a plot and had not chosen any place to be buried. Midwest worked with my brother to choose a cemetery, tracked down the information needed, and helped arrange everything for the funeral. It was held in the small chapel at Skyline Memorial in Monee. A muted pinkish coffin was chosen, and when I saw it in person I was very happy and impressed with how beautiful it looked--yet my daughter told me it was the cheapest one, but she knew that her grandmother would have loved the color. My brother ordered the flowers for on top of the casket through Midwest and they were absolutely beautiful as well. My mother looked lovely and peaceful. We had my mother's pastor say a few words in the chapel to the family only, and then moved outside due to COVID times for any other guests. Midwest kept everything moving along smoothly, and once again I was grateful for Midwest's help. Again, it was an expense as most funerals are, but not as expensive as it could have been--yet everything looked beautiful and top quality. The cost for everything including the plot, burial, headstone, service, embalming, coffin, flowers, death certificates, prayer cards and guest book--anything else that I am leaving out--was approximately $12,000. Midwest will also allow you to pre-plan a funeral which isn't a bad idea so you can make choices when you are not feeling emotional. I am very happy that my brother ended up going with Midwest as he didn't know where to begin, and Midwest guided him through the process.

Quaint parlor however the sound carries through the partitions easily. Parking is plentiful.read more

I was so happy with the services for our mother this past week. The staff at Sheehy was…read moreexceptional and so caring and kind. Everything was taken care of even before we inquired. They made us feel at ease during a very difficult time. Thank you for making us feel like family Pam H

I traveled from out of state to Illinois to plan my father's memorial service with this funeral…read morehome. During the planning process, I worked with Josh, who was professional, compassionate, and extremely helpful. I am grateful for his care. Unfortunately, the conduct of the owner, John Maher, during the service was highly inappropriate and unprofessional. While I was delivering the eulogy, Mr. Maher--who appeared intoxicated and smelled strongly of alcohol--interrupted multiple times, shouting phrases such as "Charleston Chews." He continued to disrupt when Pastor Jaime led the prayer. Afterward, Mr. Maher took the floor, spoke incoherently, left, and then returned to speak again. At one point, he came within a foot of my 8-year-old daughter, slapped his own arm, and yelled, "He is in your blood." Many guests later approached me in shock, asking who he was and why he was present. After the service, Pastor Jaime asked me to extend grace, explaining that Mr. Maher suffered from PTSD but was generally considered reliable. Several staff members also privately expressed concern, stating they had never seen him in such a condition, and later contacted me to ask if I had been able to reach him, as they could not. They voiced worry that his behavior might recur at another upcoming service. I spoke directly with Mr. Maher, who was initially defensive but assured me my satisfaction was "paramount" and that he would review my bill for reimbursement. After numerous follow-ups, I received communication from his business partner and attorney, who sent me a non-disclosure agreement (with my father's name incorrectly listed) requiring my silence in exchange for a refund. In an email, Kevin stated that upon signing, the refund would be processed within 24 hours. Against my better judgment, and because I wished to give the funeral home the opportunity to improve, I signed the agreement. It has now been more than 80 days since the service, and no refund has been provided. Instead, I received an email from Mr. Maher, containing multiple typographical errors, stating that there would be no refund and implying suspicion of my intentions. I need to be clear: I only signed their agreement because I genuinely wanted to give this funeral home the opportunity to take responsibility and improve. But their failure to follow through, combined with the behavior we experienced at my father's memorial, shows a lack of accountability and respect for grieving families. A loss is already difficult enough without the last memory of a loved one's service being overshadowed by an intoxicated, disruptive funeral home owner. Families deserve compassion, professionalism, and dignity during such a painful time--not this

Absolutely horrible! The owner was drunk and was calling out weird things while my daughter was…read morespeaking. Yelling charleston chew. He was very drunk and very inappropriate. Everyone was pretty horrified.

First time visiting this funeral home. Even during the Covid 19 crisis, this place was still open…read moreand operation. Easily located off Cicero Avenue and close to a plethora of places. This funeral home is average sized. It's a bit out of date but very accommodating, great service provided by the staff. There was no "grief room" but I think that's the least of the issues if this is the result of the crisis. Bathrooms during visits are a bit sub par in my opinion. Wouldn't mind having my funeral here either.

My brother's funeral was last September. We had a GoFundMe to raise funds-funeral home is fully…read morepaid. It's taken me awhile to write this, so I understand it might be unusual to see this review so late. The owners were very, very nice. They were very caring individuals. This is not about the owners whatsoever. That being said: there were other staff who were walking around and watching us. That is their job, but one man in particular was so rude, I was taken aback. I don't know the man's name, but he was a taller man, a bit older. The look on his face can only be described as a scowl. The way he spoke to me was with a hurried and annoyed tone. He made it a point to follow me to the back room when I brought in coffee. This was my mistake as COVID restrictions were still around. I apologized to him. Thought the matter was done. HOWEVER, it was not. He made it a point to watch me in particular and it made me wildly uncomfortable. I made a comment to someone about him and he interjected he was doing his job-because he was listening to my conversation, apparently. The next day at my brother's funeral after my parents said their goodbye's to my brother: I was the last person in the room with the casket. Same person (and another person-can't remember) were also there. They were in a big rush to get us out. I looked back as I was exiting the room. I was obviously crying and upset (my brother died at 28) and the look on his face was even more intense, like I was a burden because I was there mourning my brother. Him and the other person were whispering about something to the effect of "he can't wait until this is over with". All I'm asking if your staff to understand the gravity of a situation. If they can't handle people mourning at a funeral and being upset, they should get out of their role ASAP. My parents were too upset to say something, but your staff needs to be more respectful to mourners, period.

My name is Beth and I can't say enough good things about Direct Cremation Service of Illinois. My…read morefirst encounter with the director Precious Love was on Wednesday, August 31, 2026 @ about 12:30 p.m. Every step that was taken on that day flowed in the correct order. After speaking with Precious, I knew I had made contact with the right person. She was recommended to me through Moments Hospice for my brother. Unfortunately, my brother passed about 5:30 p.m. on that same day. She was angel sent from above, to assist me with making his final preparations. Her professional expertise is outstanding; she is very personable and someone you would feel comfortable with trusting her with your loved one. She walked me through everything I should expect from the beginning to the end. I would definitely recommend Direct Cremation Service of Illinois to my family and friends.

Highly recommended! The service was excellent and went far above and beyond what I could have…read moreexpected. Precious was compassionate while educating us on the process. She let us know what to expect and advised us on what would be best. I quickly came to trust her professional expertise and she did not disappoint.

Because we had such a positive experience with Lelia Hirsh from Heartland when they held my mom's…read morememorial visitation and service, we called her again when my dad passed away recently. Just hearing her voice gave us comfort and we knew we were in good hands again. Lelia - Your professionalism combined with your compassion made for the best experience under difficult circumstances. Your attention to the smallest of details was outstanding and appreciated by our family. We thank you from the bottom of our hearts! Sincerely, Jeff & Cheryl Studzinski

I would highly recommend Heartland Memorial Center Funeral Home. My sisters and I will always be…read moregrateful to Lelia Hirsch for her comforting guidance as we made the arrangements for our mom. Somehow, Lelia managed to weave together all of the ideas that each one of us had and it was such a lovely tribute. We all felt that she carefully listened to exactly what we wanted. One of things I will never forget was the rosary made out of flowers. So many people still ask me about that! We were extremely satisifed with Heartland Memorial Center Funeral Home.