Just wanted to recognize Eric the maintenance man for Oakmont Senior Living in Upland,, He alway…read moregoes above and beyond..very caring and kind and does his job with a smile

My Brother had a stroke six months ago, we had him in two different assisted living homes. I am…read morepleased to say we finally found a place that from the minute we were welcomed it has exceeded all of our expectations. Reviews can only give you a snap shot of experiences. In the case of Oakmount of San Antonio Heights. We did the tour that really brought the Staff, Patients and facility into a light of excellence. The treatment that my Brother is receiving is far superior than the homes he was at. When he pushes his alarm they are there with smiles and concern in a way unmatched by other homes. The communication and knowledge of the staff from the receptionist, environmental Sys, Nurses, Kitchen staff, Grounds Keepers, and especially there highly qualified Maintenance staff who are incredibly prompt as was the case with Eric. We had just started moving in and i was extremely busy coordinating the move, when this young man offered to assist me with a TV that was coming the next day. And to my amazement he was there and had it hung in record time. Now i am a retired Engineer from three different hospitals and we couldn't have done that. So kudos to the Management for hiring well trained eager staff. The bottom line is check this place out and save time and protect your loved ones. Amazing Facility and staff. Brian Mullenix.

I have been a resident here for 4 years. The current Administrator Wendy is doing an exceptional…read morejob and has made significant changes to improve the facility and resident care. We are lucky to have her.

PLEASE READ IF YOU ARE CONSIDERING THIS FACILITY…read more This place is horrible! If I could give ZERO stars I would They do not care about the residents.. all they care about is getting they're outrageous rent paid.. you would think for the amount they charge they would take better care of their residents.. my father was here after he had a stroke when my daughter was 2 months old.. my dad told me they were annoyed with him because he makes messes. They would call me if my dad fell, but they failed to notify me when he passed away... all I got was a voicemail from the coroners office.. and they said "as you know..." meaning I should have been notified first! Also my dad ALWAYS wore a silver ring.. when I picked up his belongings it wasn't in the bag and I received a statement from the mortuary that they picked him up with no jewelry so be careful they steal money and jewelry DO NOT HAVE YOUR LOVED ONES COME TO THIS INHUMANE DISGRACE OF A FACILITY

Visiting Angels of Upland is an exceptional organization. We were with them for more than eight…read moreyears as they cared for both our mother and father, and the quality of their support never wavered. They consistently provided excellent care and were always willing to adjust to our changing schedule, even on the same day. Seana is an excellent manager who often personally visited our parents, her involvement gave us tremendous peace of mind. We can't say enough about the compassion and dedication Marguerite and Linda brought to their work, we truly consider them part of our family. We highly recommend Visiting Angles to anyone seeking dependable, heartfelt care.

visiting angels is a wonderful group of caretakers that truly care for your loved ones…read more Teresa Herndon is very caring and patient. Always had a smile on her face

Chosen Care Assisted Living is a place I would trust my loved ones to be. The people there are…read moreexceptional caregivers, full of kindness, patience, compassion, love, and gracious towards their residents. Their resident's safety and care is always their top priority. We placed our mom here after we realized she needed more attention and care 24/7 at age 88 and her declining memory. My family feels very blessed God led us to Chosen Care because my mom is in good hands with Eva, Lita, and Lani. There she is treated well, like family, and I love how they always make holidays special for everyone that lives there, never forgetting to always give glory to God with their weekly worships together on Sundays. Even their little dog named, Chosen, is the sweetest angel and a comfort companion for the elders. They're the BEST place to be.

From the owner: Our goal is to provide personalized resident centered care that meets unique individual preferences…read moreand needs. The owners are personally involved in the supervision and are hands -on in the care of residents and the administration of the facility. You have a choice of a private single room, or a semi-private room. All rooms have French doors patio area. The home offers a lovely private backyard area with a covered patio, outdoor kitchen, fire pit and seating area in a peaceful garden setting. “Love is spoken here, joy is chosen here, and grace is given here”.

Deborah and her team at Merrill Gardens at Rancho Cucamonga has been an extension and supportive…read morepartner in our community. It's truly been a blessing having them as an extension of our services to our patient's, families and community partners. Deb is always welcoming and ready to offer a helping hand. Thanks Deb and Merrill Gardens Rancho. - Roxanne Alvarez/ Charter Healthcare/ Hospice Rancho Cucamonga

Merrill Gardens at Rancho Cucamonga is a wonderful place for seniors to enjoy their golden years…read more Their staff is very friendly and the location is close to stores and places to eat. The apartments are very spacious with balconies and some with beautiful mountain views.

This is a large, six bedroom, ranch style home that has been converted for seniors requiring an…read moreassisted living arrangement. It is well appointed and very clean. The staff well trained and provide outstanding care. The neighborhood is very quiet, and the homes are very well taken care of.

This place is amazing! Anyone looking to have premium care for your loved ones look no further. So…read moremuch love and care here ! The house itself is super clean, warm and inviting. The owner Lynn is amazing and always works with families really well. The staff is super friendly and feel just like family. I was so fortunate to have my loved one here. Please don't skip passed this gem of a place!

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

My mother lived at Allara Assisted Living. They failed to follow her legally documented DNR. Staff…read moreinitiated life-saving measures without verifying her status, despite her DNR being on file in her binder and the office being only five doors away. They did not check her records or ask the office to confirm before acting. I filed a formal complaint with the Department of Social Services, and it was found to be substantiated of both a Type A and Type B violation. This is public record and available on the DSS website. Additionally, neither my brother nor I were notified when my mother passed away. I learned of her death two hours later when a Sheriff answered her phone when I called, which was devastating. If you are considering Allara for a loved one who has a DNR, please ask detailed questions, confirm procedures, and make a clear plan to ensure their wishes are honored. https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/361881134

Moving a loved one into an assisted living facility can be emotional and overwhelming, but our…read moreexperience could not have been more positive. From the moment we arrived, the staff went above and beyond to make my grandfather feel welcome and at home. They quite literally rolled out the red carpet for him such a thoughtful and touching gesture that made him feel like a VIP from day one! A special thank you to Brenda, who was nothing short of amazing throughout the entire process. Her warmth, patience, and genuine care made all the difference. She took the time to get to know my grandfather, answered all of our questions, and made sure every detail was handled with kindness and professionalism. Thanks to her, what could've been a stressful transition turned into a beautiful experience. We are so thankful to have found a place where my grandfather feels comfortable, respected and truly cared for. This facility gave our family peace of mind knowing he's in such good hands.