The worst days in life is when we have to let a family member pass. We shared a home with a female…read morelion named Little Miss for 21 years. After her third stroke, she was unable to recover. I so appreciated how Dr. Roberts and her staff helped her pass. There was no rush or hurry. They left me and Little Miss in the exam room by ourselves for quite a while. I so appreciated having that last time alone with her. Dr Roberts and her assistant came in and carefully examined Little Miss to make sure putting her to sleep was the right decision. The first shot was to make her drowsy and the second put her to sleep, very humane. They helped me wrap her up and out the door I went to bury her. The kindness and consideration of Dr Roberts and her staff made a very difficult day a little easier. The amount they charged for their service was very reasonable. Jack P

Been a client for almost 10 years. Today I had to call them first and in-home visit as our elderly…read morekitty was suffering and struggling. Dr. Robert's came with her Assistant Mike, they were fabulous. Considerate, kind, knowledgeable and took the time to explain everything. I definitely recommend Alpine Vet. They have served our precious pets very well over the years. Grateful for their continued service in our community.

I went here with my two dogs on separate visits. Thought they were great. My brother brought his…read morelittle dog in on an emergency. He carried her in thinking she was dying. They left him standing in the waiting room while they conferred if they would help. Came out and said no. He had money to pay. The vet was there. He left and went to mt shasta animal hospital who whisked her right in. She had eaten something poisonous. They took care of her and she's fine now. Do not support this heartless vet. A Dr is supposed to save lives. Period.

The doctor was amazing. Very knowledgeable very sweet. People complaining that they have no money…read moreso she couldnt help. This is not a charity! What do you expect? Welcome to america. All aces in my book!

They've been our vet for nearly 30 years, Dr Tom, Dr Dave, Dr Jeff, all the the techs and front…read morestaff, just amazing. We are so lucky to have them. They meet every need with caring compassion. I highly recommend them.

Everything went well on this visit. Dr. Jeff Smith D. V. M. Was a good listener and went above and…read morebeyond addressing my concerns and questions. He made the needed specialist referral and optimized my time in the practice. Much appreciated.

They well very helpful & thorough. I had my cat's shots, he was neutered & microchipped here as…read morewell.

Very busy place just like every other veterinarian these days but they do an amazing job fitting…read moreyou in when they can along with showing patience and compassion for you and your animal. Great place.

We searched within a 75 miles radius for someone who could remove a growth (wart maybe?) from our…read morepup's face for a reasonable cost It was growing in size (over years) and was beginning to obstruct vision. Our normal vet quoted us $1,100 - 1,500 for the procedure (looks like a simple snip) so that was a definite no-go. Dr. Spencer took a look at it and within minutes said it was not a problem at all and could be done with ease. The entire team of ladies were so kind and obviously love animals. My pup is super friendly and they spoiled him with treats during the consult. The front desk lady was so accommodating and found a window to fit my pup into the schedule for the mini surgery the same week?! The procedure was no muss, no fuss (took less than 15 minutes) and it costs a fraction of what our normal vet was going to charge. No hidden fees, no "fee for processing the fee" here. I HIGHLY RECOMMEND bringing your animal here; it's worth the trek. Dr. Spencer has seen it all and has expert knowledge that put me at ease. I could not be more pleased with the results!!

The compassion when we suddenly had to make the decision to end our precious Luke's suffering. This…read moreis the seventh dearest 4 legged friend I've lost in 40 years. Something I've noticed, It gets harder, and harder saying goodbye. My wife and I have been crying since 3pm, it's 8pm now, no dinner, no nothing, just tears. Knowing we'll never see our sweet "Luke" in this life again, is gut wrenching. He was something special, I know all pet owners say something similar. But, in fact he was very special. He had more facial expressions than any of my other 4 legged besties. He and I would have conversations and in his own special way we'd communicate. He'd wake me up every morning, at the same time every day, with his cold nose on my back or arm. Who's going to do that, now that he's gone. Anyway Art Spencer was very kind, patient and understanding as was Barbara and the other young lady (who's name escapes me). They were all very kind and understanding in our time of grief.

Words can not express our sincere gratitude for Harmony and her top shelf loving crew at Ponderosa…read moreVet Clinic! We get the best care and our dogs love them! We have couch coonhounds and all our coonies go there for their care! Dr Harmony is VERY KNOWLEDGABLE and caught bladder cancer in its early stages in my Plott Barry, we had it removed and he is now cancer free! My Blood hound had chronic ear infections for 2 years and Harmony is the ONLY vet of 3 she had seen that could get it under control with special diet, and custom blend ear drops ( she is sooo much happier now!) Lastly our little Plott Lucy goes there too and loves them all! From emergency services to the hard to diagnose issues, to everyday health care and specialty care Ponderosa Vet Clinic is the BEST! If your pet needs care beyond the scope of their services Doc Harmony will do research and recommend a few options for your pets BEST CARE! I recommend Ponderosa Vet Clinic to anyone who loves their pet! Thanks team PVC! We love you~ Barry, Violet and Lucy and their human servants!

We love Dr Harmony and her staff! Very friendly and knowledgeable. She is worth the wait.read more

We go out of our way to come here and that alone says everything…read more This is a true country vet experience in the best way: calm, personal, and actually focused on your animal. No chaos, no packed waiting room, no rushed appointments where you feel like you're on a conveyor belt. It's a husband-and-wife team, and you can feel that difference immediately. There's a level of care and attention that's hard to find, especially since we mainly reside in the Bay Area. They only schedule about two weeks out, which, at first, completely threw me and I was pissed by the inconvenience. I was used to booking way in advance and felt mildly panicked about it. But now I get it. That boundary is exactly what allows them to stay present, not overbook, and give each patient the time they deserve. The space is clean, easy to access, plenty of parking and best of all, it's not crowded. No line of stressed-out dogs and overwhelmed humans. We intentionally plan our dogs' vaccines and routine care around being in the area so we can come here. That's how worth it it is.

Wow, what an incredibly rude woman vet, not staff, the vet!! I called seeking help for my kitty who…read morehasn't eaten in several days. When I mentioned she was feral--and before I could tell her born feral, not feral now--she exploded, yelling, "We don't treat feral cats EVER," loudly and angrily repeated herself and started to hang up on me! I said, "Whoa, wait a minute..." but she interrupted me again angrily telling me to go somewhere else. No problem, lady. No problem, at all.

Wouldn't even give me a chance to talk just immediately said will not accept new patients and hung…read moreup on me. All I needed was a bandage changed... I've heard of them taking multiple new patients in the last month, but refused service for no apparent reason.

My puppy has seen both Dr. Ballestin and his wife Theresa and I am so grateful for the wonderful…read morecare she has received from them. The office staff was caring, courteous, and professional... and the prices are extremely affordable. I am so glad I found a lovely and kind vet in the area. Thank you Shasta Valley Vet for caring for Frankie and always answering my many silly questions. It means a lot to know you guys are there for us!

Very compassionate and kind when we were under unexpected circumstances. Easy to work with…read more Reasonable prices.

They are extremely caring and professional I was able to…read moreget an appointment for my very sick cat the same day I called, which I believe saved her life. We are very grateful and appreciative.

Quick and convenient place for a nail trim. Made my appointment for my puppy and actually got there…read moreabout 20 minutes early. They still worked me right in. Its not $5 nail trim like the website says, its ten and they dont file the nails so they are pretty scratchy for a week or so if you have a jumper...I do. I will absolutely be back.

They gave Blue an excellent groom! Very time efficient and cost effective! Thank you so much for…read moretaking excellent care of my sweet boy! He is very happy with his new cut.