I brought both a cat and a dog up for services. They were very thorough. Unfortunately, my animals…read morewere a little bit difficult for them to deal with and they had to muzzle my Malinios for shots . He actually nipped a tech. Despite that they were thorough. The Dr. is brisk and had other appointments to keep . She had a booked schedule. , and unfortunately, because of my pets a woman had to wait in the lobby for an extra 20 or so minutes. They did what they could to appease her. I felt bad for her. After they helped her, they were having to rush out to handle some horses as a house call. As a small business owner, I could see her challenges and appreciated her efforts with Whiteclaw and Radar

If I could give Alpine Veterinary Clinic 0 stars I would. Absolutely do NOT take your animals to…read morethis vet. Dr. Roberts is a scammer and takes advantage of people. We had her tell us our dog had multiple cancerous mammary tumors that needed to removed along with being spayed. She quoted us $1800. We got a second opinion and turns out our dog doesn't have any tumors at all. She lied and she's a crook. DO NOT TRUST HER. She up charges as well. She had me and my family in tears thinking our dog had cancer when she didn't even done a biopsy or a proper exam yet.

I went here with my two dogs on separate visits. Thought they were great. My brother brought his…read morelittle dog in on an emergency. He carried her in thinking she was dying. They left him standing in the waiting room while they conferred if they would help. Came out and said no. He had money to pay. The vet was there. He left and went to mt shasta animal hospital who whisked her right in. She had eaten something poisonous. They took care of her and she's fine now. Do not support this heartless vet. A Dr is supposed to save lives. Period.

The doctor was amazing. Very knowledgeable very sweet. People complaining that they have no money…read moreso she couldnt help. This is not a charity! What do you expect? Welcome to america. All aces in my book!

They've been our vet for nearly 30 years, Dr Tom, Dr Dave, Dr Jeff, all the the techs and front…read morestaff, just amazing. We are so lucky to have them. They meet every need with caring compassion. I highly recommend them.

Everything went well on this visit. Dr. Jeff Smith D. V. M. Was a good listener and went above and…read morebeyond addressing my concerns and questions. He made the needed specialist referral and optimized my time in the practice. Much appreciated.

They well very helpful & thorough. I had my cat's shots, he was neutered & microchipped here as…read morewell.

Very busy place just like every other veterinarian these days but they do an amazing job fitting…read moreyou in when they can along with showing patience and compassion for you and your animal. Great place.

We searched within a 75 miles radius for someone who could remove a growth (wart maybe?) from our…read morepup's face for a reasonable cost It was growing in size (over years) and was beginning to obstruct vision. Our normal vet quoted us $1,100 - 1,500 for the procedure (looks like a simple snip) so that was a definite no-go. Dr. Spencer took a look at it and within minutes said it was not a problem at all and could be done with ease. The entire team of ladies were so kind and obviously love animals. My pup is super friendly and they spoiled him with treats during the consult. The front desk lady was so accommodating and found a window to fit my pup into the schedule for the mini surgery the same week?! The procedure was no muss, no fuss (took less than 15 minutes) and it costs a fraction of what our normal vet was going to charge. No hidden fees, no "fee for processing the fee" here. I HIGHLY RECOMMEND bringing your animal here; it's worth the trek. Dr. Spencer has seen it all and has expert knowledge that put me at ease. I could not be more pleased with the results!!

The compassion when we suddenly had to make the decision to end our precious Luke's suffering. This…read moreis the seventh dearest 4 legged friend I've lost in 40 years. Something I've noticed, It gets harder, and harder saying goodbye. My wife and I have been crying since 3pm, it's 8pm now, no dinner, no nothing, just tears. Knowing we'll never see our sweet "Luke" in this life again, is gut wrenching. He was something special, I know all pet owners say something similar. But, in fact he was very special. He had more facial expressions than any of my other 4 legged besties. He and I would have conversations and in his own special way we'd communicate. He'd wake me up every morning, at the same time every day, with his cold nose on my back or arm. Who's going to do that, now that he's gone. Anyway Art Spencer was very kind, patient and understanding as was Barbara and the other young lady (who's name escapes me). They were all very kind and understanding in our time of grief.

Dr Harmony and staff are great. She has helped with all our pets and I find the charges to be good…read moreas well.

Words can not express our sincere gratitude for Harmony and her top shelf loving crew at Ponderosa…read moreVet Clinic! We get the best care and our dogs love them! We have couch coonhounds and all our coonies go there for their care! Dr Harmony is VERY KNOWLEDGABLE and caught bladder cancer in its early stages in my Plott Barry, we had it removed and he is now cancer free! My Blood hound had chronic ear infections for 2 years and Harmony is the ONLY vet of 3 she had seen that could get it under control with special diet, and custom blend ear drops ( she is sooo much happier now!) Lastly our little Plott Lucy goes there too and loves them all! From emergency services to the hard to diagnose issues, to everyday health care and specialty care Ponderosa Vet Clinic is the BEST! If your pet needs care beyond the scope of their services Doc Harmony will do research and recommend a few options for your pets BEST CARE! I recommend Ponderosa Vet Clinic to anyone who loves their pet! Thanks team PVC! We love you~ Barry, Violet and Lucy and their human servants!

We go out of our way to come here and that alone says everything…read more This is a true country vet experience in the best way: calm, personal, and actually focused on your animal. No chaos, no packed waiting room, no rushed appointments where you feel like you're on a conveyor belt. It's a husband-and-wife team, and you can feel that difference immediately. There's a level of care and attention that's hard to find, especially since we mainly reside in the Bay Area. They only schedule about two weeks out, which, at first, completely threw me and I was pissed by the inconvenience. I was used to booking way in advance and felt mildly panicked about it. But now I get it. That boundary is exactly what allows them to stay present, not overbook, and give each patient the time they deserve. The space is clean, easy to access, plenty of parking and best of all, it's not crowded. No line of stressed-out dogs and overwhelmed humans. We intentionally plan our dogs' vaccines and routine care around being in the area so we can come here. That's how worth it it is.

The whole staff is very caring. Reasonable pricing. Pretty easy to get in for appointments.read more

he is a great vet but his crazed wife is just that, crazed. cant be helping his business at all. we…read moreused to go there but she ran me off.

My puppy has seen both Dr. Ballestin and his wife Theresa and I am so grateful for the wonderful…read morecare she has received from them. The office staff was caring, courteous, and professional... and the prices are extremely affordable. I am so glad I found a lovely and kind vet in the area. Thank you Shasta Valley Vet for caring for Frankie and always answering my many silly questions. It means a lot to know you guys are there for us!

Very compassionate and kind when we were under unexpected circumstances. Easy to work with…read more Reasonable prices.

They are extremely caring and professional I was able to…read moreget an appointment for my very sick cat the same day I called, which I believe saved her life. We are very grateful and appreciative.

Quick and convenient place for a nail trim. Made my appointment for my puppy and actually got there…read moreabout 20 minutes early. They still worked me right in. Its not $5 nail trim like the website says, its ten and they dont file the nails so they are pretty scratchy for a week or so if you have a jumper...I do. I will absolutely be back.

Took my Australian Shepherd in to be groomed today. I knew it was not going to be a good experience…read morebecause the woman had a bad attitude from the moment we walked in. when she put a choke leash on and began pulling him to the point that she was choking him I grabbed the leash out of her hand and removed it as she was running her mouth about if this is how he's going to act I'm refusing service. I left immediately because I knew I was about to explode. I would not recommend this place to anyone. I don't think it was one of the owners, just an employee.