Here in cattle country, it's nice to have a vet whose table-side manner calms the nerves of both…read moresmall-animal patients and their owners. Having been blessed to be friends with the former head of small-animal department at Colorado State University (now in thriving Manhattan...Kansas, that it) I have some small idea of how different the two fields of service are. I hear Ken is greatly valued for his expertise out on the ranches, and I have seen his work with our cats in the office. Good man doing good work.

Dr. Ken Evans and his staff consistently provide a welcoming and comfortable environment for…read morepatients and their owners. Dr. Evans truly cares about the health and comfort of the animals he sees. I have brought my problem-prone Boxer to Dr. Evans for urgent problems several times. He always takes the time to ensure my wife and I understand the issues and he even makes it clear that we should feel free to call him anytime over the weekend if our boy's health takes a turn for the worse. Dr. Evans is a great guy and a great vet. His veterinary office is not the closest to our home, but we will not trust our pets with anyone else.

They've been our vet for nearly 30 years, Dr Tom, Dr Dave, Dr Jeff, all the the techs and front…read morestaff, just amazing. We are so lucky to have them. They meet every need with caring compassion. I highly recommend them.

Everything went well on this visit. Dr. Jeff Smith D. V. M. Was a good listener and went above and…read morebeyond addressing my concerns and questions. He made the needed specialist referral and optimized my time in the practice. Much appreciated.

KIND AND CARING…read more.. THE VCA Staff & Veternarian's helped my lab "Scout" and I in the most difficult of situations. I knew "it was time" to "do the right thing". VCA accessed Scout's condition quality of life and reconfirmed what I already knew. That is, it was time to say thank you and with a heavy heart to say goodbye to our Scout for the last time. he was and will always be a part of our family. Unconditional and so loving he was to his very last breath.... A BIG "Thank you" goes out to the entire team at VCA. The procedure was painless and peaceful for Scout. We miss him so much. Respectfully, Kier

The staff are nice, but there are simply not enough of them or they take too many clients. It's…read morealways stressful and a long wait. It got to the point where they forgot to do one of my dog's vaccines (charged me for it twice also I'm still disputing it with CareCredit) and did not give me the proper aftercare or instructions for an ear infection. They had the audacity to ask me to come back in for a a recheck but I'm not paying them for another exam due to their negligence. Mistakes happen, but I'll be seeing a new vet for my dog.

Dr. Cruz is the man that is great kind and knows what he is doing with all animals and he is the…read morebest Cossack karma

Closed, we called numerous times and finally got a message saying the practice was closed .read more

They were nice, but they didn't tell me that they were gonna charge me an emergency fee for me…read morebringing in my cat when she had a stomach ache and was not eating I wasn't mind paying for the service but they could've at least told me they were gonna charge me the emergency fee before they helped me and rang me up and ended up costing me almost $200 more But I really didn't have to spend. Anyhow, I made it work by maxing out my credit card, which I now have to pay off but other than that, they were cool she recovered. She just had a bellyache and they gave her a shot and we were on our way. Just kind of wish they would've at least let me know for a store maybe even just been cool enough to just wave it since I was only there for 20 minutes But either way I didn't have an appointment. I guess I thought I did but it was for a different day when scheduling online it was a little bit confusing all in all they seem nice though and it seems like a good place.

Above and Beyond has been our vet for many years. Recently we acquired a pair of dogs. The female…read morewent in to be spayed and there was a complication during the spay and her spleen had to be removed. Dr. Jo and Dr. Jen handled the complication with much expediency and empathy and waived all costs associated with the procedure. It was a difficult situation and they couldn't have done a better job taking care of both the emergent situation and the response post surgery. Their moral compass is well intact and solid as a rock. Cannot recommend them enough.

The staff is great . Dr Sandy was amazing. Great to find a kind compassionate veterinary. Highly…read morerecommend.

This is the only veterinary practice I will ever take my pets to. Everyone there is kind, caring,…read morecompassionate and genuinely just good people. Ashley (vet tech) is absolutely the sweetest ! Dr. Sandy is a gem. A straightshooter with a heart of gold who knows her shit! But Doc Lydel is it. I have had pets my whole life (I'm 58 years old) and have never experienced the kindness and competence I have experienced with Doc. He is incredibly smart, and one of a kind! He explains everything throughly and until you understand. He never rushes or makes me feel like there aren't a million other patients and things he needs to attend to. I am his sole focus. I cannot express how wonderful it is to be able to know my pets come before profit and that they are getting the best care! Not to mention I feel heard, understood and loved everytime I walk through the door. If you think I layed it on too thick, I didn't. This is not close to enough praise.

The staff is great here and the vets have gotten my dog through a couple of life-threatening…read moresituations. I have nothing but positive things to say about VCA CARE!!! : )

All they care about is the money! I will never bring any of our pets there again! More time talking…read moreabout getting paid then helping our pet. Disgusting! We would not bring our pet to the vet if we couldn't pay for it.

I would like to thank the staff for their handling of my cat (and me) today. I had to put my 20…read moreyear old cat down and from the first call to the end, all the staff were incredibly compassionate and caring. They made a bad experience a little bit more tolerable. Gee and I thank you!

I would like to personally thank Dr. Nelson and his Amazing staff for their compassion and…read moreexcellent care of my new 14 week old puppy. I'm from Chico California and a part time resident at Fox wood County Club. I woke up to Salem not feeling well and immediately called my regular vet located in Chico to schedule an emergency visit. Sadly, to say they were completely booked and had no openings until the following week. I proceeded to call numerous other vets in Chico, California, to no avail. I called Dr. Nelson 's office and explained my situation and they were more than happy to squeeze me in between all of their appointments for that afternoon to make sure Salem was seen and properly diagnosed. I'm seriously considering switching vets and making the hour and a half drive based off of Dr. Nelson's bedside manner and true concern for my pet and the excellent service I received from his wonderful staff. I highly recommend Dr. Nelson's office for anyone's pet needs. Sincerely, Kelly Leser

My mom and I brought her dog in for a wound that had ruptured abccess unannounced right at opening…read more They explained to us they don't take walk-ins but kindly took us anyway! The receptionist were pressed because everyone was checking in at the same time and they were so polite and very helpful. We got I about 20 minutes later. Dr Joe was so knowledgeable and informative and took care of our pup to the fullest. Gave us two options to choose from and we were all set. We are so happy with them and very thankful they were able to take us in so ealry along with there already scheduled patients. Thank you everyone! Definitely should have more than 3 stars for caring for precious animals

This place is so impressive! I had an emergency with my dog and they got him an appointment just…read morehours after I called. I have had lots of animals and was once a vet tech long ago. So I've spent a lot of time at vet clinics. This place does not feel like an emergency clinic. They are all friendly and extremely compassionate and efficient. I can't say enough about Dr.Frankovich. She had excellent bedside manner and was very reasonable with her treatment plan, weighing the impact of my dogs experience with how invasive she needed to be to treat his wounds. I wish I lived closer to her so that she could be my regular vet. I trust her 100% and I can't say that about many!

We drove over an hour to visit Haven Humane. Compared to some other shelters we have visited…read morelately, the staff here was awesome, as well as the cleanliness was top notch. We found the perfect dog, couldn't take him home as next day he had a surgery scheduled. They took such great care of him, and the team of veterinarians were fantastic and extremely informative. We couldn't be happier with our experience with Haven.

I just want to start off by saying that I understand that animal shelters can't save the world, but…read morehow you speak to people, and using condescending tones matter. My cousin found a dog a few months ago, and my 10 year old daughter was with her when they found her- my daughter and I don't want her sitting in a shelter. We were in the process of moving from Sonoma County to Shasta County. To make a long story short, we are now living up in shasta county full time. Today I went into Haven for some guidance, and explaining I am happy to foster her in my home until she is adopted. I was immediately spoke to like I was stupid for not "knowing Haven's Rules.' Now that she has been in our care for over 30 days, Haven refused to help us. The rude girl in the back area kept poking her head out to add and repeat the same rude, condescending comments. I just thought it was really unnecessary and mean spirited- Questioning if I even found the dog in shasta county- as if it mattered at this point, because you already told me "here's what that means, it means we won't be taking the dog and that she's your responsibility." And yes, my cousin found here in Redding. WHAT IS HAPPENING?! I have been trying to rehome this great dog and keep her out of a kennel, but I have learned that that is a bad thing to do in Haven's eyes. I don't work at a shelter, and I don't know what the specifics rules are. I'm sorry that I messed up. I was just trying to help. We have adopted and fostered with Haven in the past when we lived in shasta county three years ago, but I left feeling very ignored, spoken down to, like I was stupid for not knowing Haven's rules (I know, how dare I not study the pamphlet before stepping foot in their building). I understand that there is basically an epidemic of stray animals in Shasta County, but how you speak to people should matter. Even if you're unpaid volunteering, please rethink your "good deed" if you are going to go out of your way to try and make people feel unintelligent, dishonest, and just overall icky. I'm very disappointed in how I was treated today by the two women in the very first building- the pregnant woman and the other woman that was working with her. Boo. You are supposed to be here to help people, and I left feeling invalidated, like I did a bad thing, and almost like I was in trouble or something. What the heck?