Wouldn't even give me a chance to talk just immediately said will not accept new patients and hung…read moreup on me. All I needed was a bandage changed... I've heard of them taking multiple new patients in the last month, but refused service for no apparent reason.

My puppy has seen both Dr. Ballestin and his wife Theresa and I am so grateful for the wonderful…read morecare she has received from them. The office staff was caring, courteous, and professional... and the prices are extremely affordable. I am so glad I found a lovely and kind vet in the area. Thank you Shasta Valley Vet for caring for Frankie and always answering my many silly questions. It means a lot to know you guys are there for us!

Words can not express our sincere gratitude for Harmony and her top shelf loving crew at Ponderosa…read moreVet Clinic! We get the best care and our dogs love them! We have couch coonhounds and all our coonies go there for their care! Dr Harmony is VERY KNOWLEDGABLE and caught bladder cancer in its early stages in my Plott Barry, we had it removed and he is now cancer free! My Blood hound had chronic ear infections for 2 years and Harmony is the ONLY vet of 3 she had seen that could get it under control with special diet, and custom blend ear drops ( she is sooo much happier now!) Lastly our little Plott Lucy goes there too and loves them all! From emergency services to the hard to diagnose issues, to everyday health care and specialty care Ponderosa Vet Clinic is the BEST! If your pet needs care beyond the scope of their services Doc Harmony will do research and recommend a few options for your pets BEST CARE! I recommend Ponderosa Vet Clinic to anyone who loves their pet! Thanks team PVC! We love you~ Barry, Violet and Lucy and their human servants!

We love Dr Harmony and her staff! Very friendly and knowledgeable. She is worth the wait.read more

They well very helpful & thorough. I had my cat's shots, he was neutered & microchipped here as…read morewell.

Very busy place just like every other veterinarian these days but they do an amazing job fitting…read moreyou in when they can along with showing patience and compassion for you and your animal. Great place.

We searched within a 75 miles radius for someone who could remove a growth (wart maybe?) from our…read morepup's face for a reasonable cost It was growing in size (over years) and was beginning to obstruct vision. Our normal vet quoted us $1,100 - 1,500 for the procedure (looks like a simple snip) so that was a definite no-go. Dr. Spencer took a look at it and within minutes said it was not a problem at all and could be done with ease. The entire team of ladies were so kind and obviously love animals. My pup is super friendly and they spoiled him with treats during the consult. The front desk lady was so accommodating and found a window to fit my pup into the schedule for the mini surgery the same week?! The procedure was no muss, no fuss (took less than 15 minutes) and it costs a fraction of what our normal vet was going to charge. No hidden fees, no "fee for processing the fee" here. I HIGHLY RECOMMEND bringing your animal here; it's worth the trek. Dr. Spencer has seen it all and has expert knowledge that put me at ease. I could not be more pleased with the results!!

The compassion when we suddenly had to make the decision to end our precious Luke's suffering. This…read moreis the seventh dearest 4 legged friend I've lost in 40 years. Something I've noticed, It gets harder, and harder saying goodbye. My wife and I have been crying since 3pm, it's 8pm now, no dinner, no nothing, just tears. Knowing we'll never see our sweet "Luke" in this life again, is gut wrenching. He was something special, I know all pet owners say something similar. But, in fact he was very special. He had more facial expressions than any of my other 4 legged besties. He and I would have conversations and in his own special way we'd communicate. He'd wake me up every morning, at the same time every day, with his cold nose on my back or arm. Who's going to do that, now that he's gone. Anyway Art Spencer was very kind, patient and understanding as was Barbara and the other young lady (who's name escapes me). They were all very kind and understanding in our time of grief.

They've been our vet for nearly 30 years, Dr Tom, Dr Dave, Dr Jeff, all the the techs and front…read morestaff, just amazing. We are so lucky to have them. They meet every need with caring compassion. I highly recommend them.

Everything went well on this visit. Dr. Jeff Smith D. V. M. Was a good listener and went above and…read morebeyond addressing my concerns and questions. He made the needed specialist referral and optimized my time in the practice. Much appreciated.

Dr. Aiden Costello is a gem! He saw my cat for a persistent injury to his footpad and quickly…read morediagnosed the cause as an infected laceration. He administered an antibiotic that would last for two weeks. He was efficient, kind and my kitty liked him. I really like the energy in his clinic, and feel lucky to have him as my cat's veterinarian!

They take such amazing care of the animals and are always there to help. Our boy had the most…read moreamazing surgery here.