They've raised their prices, they've cut the Tuesday tag discount by 15%, they've cut the Wednesday…read moresenior discount by 15%, they do not give a discount/coupon if you donate items, returns have to be exchanged the same day instead of a store credit, and if you dont use your rewards, which you've earned, within a certain time frame they'll steal it from you! I will no longer shop at Goodwill Winona!

Only buy here IF...you are willing to do an even exchange for your returns AT THE SAME TIME AS YOUR…read moreReturn. When I inquired about the return policy the lady at the front desk said " just keep your receipt , good for 14 days". She neglected to mention that it was even exchange only and it had to be done at the time of return.. Not knowing I was unable to get my money back...when I did the return I was told to go and find something else. Since I had someone waiting in the car, it was unable to do this. They do not give out credit and I had to come back in again at a different time (when I had time to shop) to do the exchange. I am DONE with Goodwill everywhere and there are so much better shops in Winona that truly give back to the community!

I have followed this Thrift Store all over the area. The Owner and her family are dedicated and do…read morea terrific job. They are very committed to helping other non-profit organizations. They need a huge shoot out for all their effort and care for the La Crosse region.

From the owner: What is especially laudable is that purchases, donations, and volunteer hours, in the name of…read moreCharities registered with the Rootin'Crown, get a percentage of money put back into them, by the Rootin'Crown.

This store has offensively high price tags on their stuff considering they got the stuff donated…read morefor free. Clean atmosphere and friendly staff.

So we walked in at 4:32pm on 7-6-2024 and the hours of the store are till 5:00pm. When we got in…read morethey said they were closing due to no customers, if we knew what we wanted we could grab it real quick. So we got told to leave because they wanted to close early, thanks I guess we are not customers or the Salvation Army doesn't need to sell anything so they can keep helping others... the store is good, the two employees working that afternoon bad and hope they can improve to help the customers and community.