On April 18, 2025, I visited Sandalwood Retirement Resort with my mother to celebrate a special occasion with my elderly grandmother. What should have been a joyful evening turned into a distressing experience due to the actions of Debbie, a care aide and owner of Grace & Integrity Senior Services.
While preparing to sit at a table with staff approval, Debbie repeatedly told us we couldn't sit there, despite having no authority. When I tried to lighten the mood, she turned to my grandmother and said, "This is why no one wants to sit with you and you have no friends."
Her comment was cruel, unprovoked, and shockingly unprofessional. We were shaken and chose to leave. Staff we later spoke with were kind and supportive.
Debbie's behavior raises serious concerns about her fitness to provide care. She should not be permitted on Sandalwood property, and families employing Grace & Integrity deserve to know how she treats vulnerable individuals. read more