great service! they were helpful and communicated really well. The online system made tracking easy!read more

1 star This was my…read morefirst time using Englewood Green Cleaners, and the customer service left a bad impression. On the 22nd I got a receipt showing an invoice number, the amount, and "paid." When I picked up my items, I paid with my card and got a second receipt for the same amount, this time with a reference number instead of an invoice number. Two receipts for the same amount, both showing payment, looked to me like I'd been charged twice. So about half an hour after leaving the store, I called to ask. The cashier, David, couldn't explain how their receipts work. Instead, he suggested I shouldn't be calling him at all and should have checked my bank account first, as if asking the business about its own receipts was out of line. He checked with what I assume is their main office, but his answers stayed unclear and left me more confused. Eventually he called back to say this is standard and I was only charged once. I'm glad I wasn't double charged. But there was no apology for the confusion and no acknowledgment that two "paid" receipts would confuse anyone. When I told him I wasn't happy with how he'd handled it, his response was that he hadn't cursed at me, so what was my problem? That says it all. Not cursing at a customer is not the standard for good service. A simple "sorry for the confusion, here's how our receipts work" would have been enough. As a first-time customer I didn't feel valued, and I won't be back.

I travel from Secaucus to Hasbrouck Heights for their excellent workmanship and service. Tomread more

Extremely disappointing and unprofessional. I dropped off three coats, including a tan and an…read moreoff-white cashmere coat, and specifically noted the underarm areas for deodorizing. Henrry placed stickers to mark those spots. When I picked them up, two coats had small tears in the lining near the armpits, and the off-white coat had visible stains that were not there before (see photos showing the tears and stains after pickup). When I raised the issue, Henrry denied placing the stickers and causing the stains but he did not deny causing the tears in the lining. My husband, who was with me at drop-off and pickup, confirmed Henry added stickers. When I suggested checking security footage, Henry became aggressive, accused me of lying, made an inappropriate comment about my husband, seemingly trying to pit us against each other, and then he kicked us out the store. Another dry cleaner confirmed that sweat or deodorant residue can oxidize if not properly treated, which could explain how the stains appeared. I've used dry cleaners for over 20 years and have never experienced damaged garments or hostile treatment like this. I would not recommend this dry cleaner.

Owners are extremely professional. Have had nothing but wonderful experiences here, with both their…read moredry cleaning and tailoring services. Can not recommend them enough.

Really good place, friendly people. Price was decent in my opinion and really fast and great work…read more Will definitely use them again.

I have to say, I've been meaning to submit this updated review for a while…read more I gave this place a few more chances and, in short, after living in Teaneck for almost 4 years they are just wonderful! They are so pleasant and always available. There are no lines and everything is completed in a timely manner. It is absolutely worth mentioning that they have always been available for walk-in alterations (very often). They have done some amazing work where I've had to have dresses almost fully taken a part or adjusted (pregnant bridesmaid problems!). The integrity they have for high quality clothing is phenomenal. I had to have an embroidered gown altered and they provided me with many options for maintaining the integrity of the dress and solving my fit issues. They never want to gouge people on pricing and if something particular has to be done or shipped out or fixed they'll tell you if they think it's worth doing or not. I recommend them to all my friends who need alterations or dry cleaning services - near and far!

After many years as costumer, they lost a brand new dress shirt that need it to be fixed. They…read morenever apologized or offered replacemen. I even paid for the work since I had three shirts to be shorten. Six times I when to take my clothes for cleaning and every time they say "were looking for it". Very disappointed at the own, their son who is not longer there is very nice man.

My old dry-cleaners shut down and I wasn't sure where to go so I tried Oritani. It's a small…read moreoperation. Maybe a family business? There is a gentleman and I think his wife and then another older woman who does the tailoring. I bought a few items in, maybe 7 or 8 and was pleased with their work when I picked them up. The woman at front is a bit elderly and sometimes seems to be a little confused. I was surprised to see a gentleman come in and fill out his own slip but the next time I did the same and they just checked each item and wrote the price. Odd but I didn't mind because she seemed to need help. Pricing is excellent by the way. I wish I had could remember exact pricing but they are very reasonable. You definitely have to have patience at times. I went back once when my clothes were supposed to be ready but one of the skirts wasn't done. He told me and was apologetic and I said, fine, I'd return in a few days. When I picked my items up the skirt was beautifully done. It was a white wool skirt with a leather band and belt and he did just as great a job, as another higher priced "specialty" dry cleaner. I took a dress and jacket set that was a favorite of mine -that I hadn't worn in a while because of a stain that I thought couldn't come out. Well -I was very happy that they were able to make it like new! My daughter's little fancy dresses look like new also. I now feel confident taking my more expensive items because they've done a great job with what I've taken in so far. They've been in the area for years. I'm going to keep coming here. It's old school for sure and the location isn't great. There is a very small, awkward parking lot. don't expect some grand operation- they seem to be just hanging on, but if want your items nicely dry-cleaned at a very reasonable rate, want to support a small mom and pop operation, and like nice customer service you should give them a try.

They are very tech savvy and we love being able to text for pickup/delivery or any questions. They…read moredo a good job and they are very meticulous, alerting us of missing/broken buttons or any other fixes needed. We had a drop off missed twice, but that's in 6 months of using them. They were apologetic and definitely more communicative about when drop off would be. They do quality work and take customer service seriously.

They don't have the option of ZERO stars on yelp so one star it is…read more Brought my father's newly worn coat here to get dry cleaned and suddenly he was contacted and asked if he saw that the leather on one of the pockets were damaged? You know damn well y'all damaged that and you wanna throw the blame our way? They didn't charge for the dry cleaning COZ YOU RUINED THE NEW COAT. Why would anyone pay for this? Thank goodness I didn't bring my wedding dress here to be cleaned and pressed. We asked about tailoring pants because he has a couple of pairs that were too long and the quoted price was $70 per pants. After the coat incident? Hell no. Annie in River Edge is much better. Hard Pass on Tower Cleaners. Don't worry, the exact review is going on Google.

They charge much more for laundering women's shirts than men's shirts…read more A rip off! Otherwise does a good job

Clothesline is the perfect choice to deal with laundry and dry cleaning . I found this laundromat,…read moredry cleaning service on the recommendation of a new neighbor. Jun, the young, hardworking owner took over this business to expand and offer excellent service to Bergen county residents. He has an excellent manager, Janelly, to handle day to day operations. He has updated his equipment, and has personally delivered our laundry on time, at a reasonable price and with a big smile. We have been extremely pleased with the way our clothes were cleaned , folded ,and delivered . Definetly, a winner ! Highly recommended!

This place is amazing. The staff is very nice and friendly. H they provide great service like…read moredelivery and pickup plus there Wash ñ fold as well as dry cleaning and very well maintenances definitely coming back and highly recommended ,

A local family owned business. We moved to Leonia about 5 years ago and have been coming here…read moresince. They are reliable with timing. I've also gotten a couple of black tie dresses altered here and Young has always done a fantastic job! Their prices are reasonable.

Great service, great results. Every item I bring to them comes back better than before. Reasonably…read morepricing as well.