1. Got Air

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Bullhead City, AZ

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3 months ago

My AC was not cooling and I called Got Air. Mike arrived and did a system check and isolated the issue. Great work and price.

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Review Highlights - Got Air

“. During the summer and hectic schedule, Mike was nothing but smiles and more than happy to help me out”

Mentioned in 6 reviews

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Alpha Air

Alpha Air

(359 reviews)

I want to give a huge shout-out to technician Artur for the excellent service he provided! Our air…read moreconditioning went out late in the evening, and Artur came to our rescue in less than an hour. He quickly diagnosed the problem, got right to work, and had our AC up and running in no time. Thanks to Artur, our home is nice and cold again! We truly appreciate the fast response, professionalism, and outstanding service. Highly recommended!

Sorry to say I now believe that the negative reviews for Alpha Air are most probably true. Five…read moreyears ago, this company used to be very good with communication because of Terry, their front office lady. After she left them for whatever reasons, getting somebody to pick up the phone or respond back to leaving a voice message can be hit or miss, especially during the busier summer months. Don't waste your money to buy their extended warranty because Alpha Air won't be there for you when you really need them for that expensive covered repair job. My AC died during a 100+ degree day, and I called Alpha Air several times and left a message but no answer. I finally decided to just call another AC company that came the same day to fix the problem, but of course, I had to pay out of pocket instead of being able to use the pre-paid warranty. I also had a sick, elderly parent suffering in a sweltering house so I wasn't going to wait for an unreliable company that didn't pick up their phone and will likely just say that they never got my phone call or voice message or that there was a glitch in their system. Alpha Air can do the job well if/when they want to show up so I give them one star for that and one star for Terry who no longer works for them. Based on my recent experience, however, I won't be using Alpha Air anymore and wish we had never paid for their useless extended warranty. They got their extra profit back then, but lost a long-term customer as of now. Businesses that truly deserve all their positive reviews have consistently excellent communication/customer service so they don't have to give after the fact excuses or apologetic explanations.

Got Air - hvac - Updated October 2026

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