Terrible. We have been with Primepay for years , then the company made some internal changes…read more I have been on hold for more than an entire work day trying to get employee hours in. I have been on hold for 9 hours. Two people finally answered then could not help me with employee hours. I was directed to have the company call me. The person that called back could not help me either! Needless to say, we are switching to another company immediately. I am now on hold again for the last 25 minutes on my own phone in my own time at home still trying to reach a human being at primepay.

For three days I have been on hold to speak to a customer service rep. Each time, no one ever…read morepicked up the phone. Each day I have held over one hour! I have also tried their call back service, to hold my place in line. The call was NEVER returned. We have used them for over three years as our payroll processor, this is new.

Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

The staff are amazing and Keith does excellent work for me. They are in a new office as their staff…read morehas expanded, it is conveniently located 1/2 mile from their previous office. NEW Address: 580 Kirts Blvd Suite 305 Troy,MI

Hannah has done our taxes for the last three years. She is thorough and professional. We were…read morereferred to her from a family member. We have referred to other families to Hannah to do the taxes. Not only is she thorough, she is available throughout the year to answer questions. We highly recommend her.

First impressions matter and Troy Accounting failed miserably. I called to request a consultation…read moreto open a business, arrange for ongoing bookkeeping and payroll with Troy. I was going to order a whole array of services. However, the ladies on the answering service somehow failed to secure my appointment. Even after I called twice, and two different people got my information into the system, I never received an email confirmation. When I called for the third time, I was told just to call in at the time of my appointment that someone would be ready to help even if I didn't receive the email confirmation. Of course, that was the wrong information. I called at my confirmed time and got a "let me see if someone is available". I moved meetings around to be available for this call and I was baffled by the lack of respect. The ladies were very polite and helpful, but something is broken with their reservation system or Troy just doesn't care that much. I would skip this one.

We have just used their services for filing our 2020 Income Taxes. We had an unusual tax year with…read morethe sale of a vacation property in Canada. These professionals knew how to handle our concerns. Good work at a fair price.

Many thanks to Matt and Robin for helping us navigate taxes for jobs in two states after a move…read morehome. Robin was very responsive to our questions via email and phone; Matt did a fantastic job getting documents sent to us electronically for signatures and auto-debiting of returns. I appreciated Matt's speedy responses to some questions I had too.

Matt is an excellent CPA! After our former tax account had to leave his business, we were lucky…read moreenough to find Matt Senter. He is thorough and very knowledgeable in all the different areas needed to complete our taxes each year. I would highly recommend bringing your business to him.

I've been using DKSS for years. Bill Bork and Sue Virgin are the best and very professional, fast…read moreand accurate advice.

When we started our real estate and other businesses we had to assemble our team to improve our…read morechances of success. A very important addition to the team is a good CPA for our accounting needs including tax filings and tax planning. Some people like working with small firms or even single CPA firms. We prefer to work with a larger firm with depth of experience and knowledge that stays on top of the latest changes in tax laws and strategies. Also they work with many real estate investors so they have expertise in the areas that we need most. While the smaller firms may be lower cost, we have had some fairly complex issues to be dealt with and we're confident that our CPAs at DKSS, Laura Arens and Susan Virgin, were able to efficiently solve any problems for us. And I know that they regularly save us much more than what we pay for their services.

Been having my taxes done here for years. Excellent, professional staff. Easy to get appointments…read moreand tax return is completed in a timely manner. I feel very comfortable dealing with the same people year after year. Convenient R. O. office.

From the owner: Jewell Kennedy Tax Service offers professional tax preparation services, in a friendly &…read morecomfortable environment, at very reasonable prices. Approximately 98% of our clientele are return customers coming back to our office for many years.

She did great joband was on time and everything went welli was very good at hher jobread more

From the owner: Mobile notary services, credit repair and consulting, and professional tax preparation—all…read moredelivered with a focus on accuracy, efficiency, and empowering clients to achieve financial success.

My tax situation changed and I wanted someone with expertise to do them. Helen was knowledgeable,…read moretimely and very reasonably priced. I'll be using next year and would recommend.

From the owner: Accounting, Bookkeeping & Tax Preparation Service. For all your small business and individual tax…read moreneeds.