all I have to say is, don't drop your car off and don't expect them to call or send a notification…read morewhen the service is completed. also, check your receipt when the service is completed. Definitely disappointed.

Went there for a few different services. I had researched the best wiper blades (not all brands the…read moresame!) and bought them. Asked if they -- when done with the other services -- would install them. Last time I tried, I scratched my windshield. I was willing to pay, of course. The guy (who was gruff, no customer service attitude) never even looked up from the computer: "We don't install customer parts." No worries. I don't go back to places that don't want my business.

These guys are great. I am old and appreciate everything they do. I have never had a problem with…read moretheir work. I have been going there the last few years.

Joey was professional, friendly, and efficient. great experience. He let me know that I had a nail…read morein my tire and recommended where I could get it fixed. Really appreciated his kindness.

This business has offers everything I was looking for in car care. I have simple routine…read moremaintenance on my 4 year old car. They understood the value of my Saturday time, they serviced my car in 30 mins. They gave me a written estimate of some additional .things my car could use without any scare tactics. I even had a suggested mileage chart of when to do it They have an easy to navigate website where You can make an appointment right online! I also got an estimate on tires without having to go in to the shop. I love this place, and if you need to get your car fixed, I suggest you go to Conrad's.. I also wish YELP would let me post reviews immediately from my phone. I could have done this from the waiting room

My family and I were on a half cross country road trip. Our vehicle broke down when we were 6 hours…read morefrom home. After calling 4 other shops with no immediate solution, they fit us in with just enough time where we only lost a couple hours, rather than a couple days. We cannot be more grateful for the manager Dustin, and the mechanic who fixed our vehicle so quickly and efficiently. God bless these employees, they deserve all of your business.

I'm slacking on the review writing lately, as I went to Rad Air on Christmas Eve and am just…read moregetting around to writing this! Anyways... I needed an oil change and a few other small things inspected, and had some free time on Christmas Eve before the family festivities, so I decided to stop in a little before noon. The guy at the desk greeted me and asked what I needed done. I told him, and he said even though they were attempting to close around noon, he would fit me in. I sat in the very comfortable waiting area (plush leather couches, nice rugs, a couple TVs and tons of magazines) for about 45 minutes total while they worked on my car. The guy I had checked in with made sure to come out and update me that my oil change would be a little more than expected due to some fancy Honda oil my new car requires. I am no car expert, so I had to trust what he said, but he seemed to be very genuine and earnest. I also appreciated him checking with me rather than just doing it and billing me more later. When my car was ready, the same guy checked me out and gave me some helpful information on the other items I needed inspected. He could have just tried to sell me things, but rather, he told me to check in with my dealership first and if they could not help, to come back and he'd give me a good price. He also gave me a customized Rad Air chocolate bar made by Olympia down the road - silly, but nice touch! I left feeling satisfied and positive. I will definitely make sure to go here for all my future car needs.

I thought they would be less expensive than the dealership. I called this location and he assured…read moreme they would beat the dealership by up to 15%. They ended up being more expensive. I felt I was deceived. Do not recommend.

My daughter got me a Groupon for an oil change so I came in this morning. The employees were very…read moreprofessional and extremely friendly. They were very fast and even vacuumed my car for me, along with some freebies (air freshener, smells really nice, dash wipe, bottled water for myself and my passenger, suckers and a free car wash) I enquired about the price of my next oil change without a Groupon coupon and it's comparable to others only they give you more here. I'll definitely be back for my next oil change. I highly recommend this spot. I have a vw so it's full synthetic they also have synthetic mix. Oh and the bathroom is clean and smells so good! Haha

I normally don't leave reviews but this place is good. Manager was very attentive and didn't try…read moreand upsell me on 1000 things. Way better than the local oil change places. If they can keep the customer service they will gain a lot of business and put others out. It is a 25 minute drive for me but I will return just due on the honest customer service. Offered coffe or water,pointed out where the restrooms were without asking even vacuumed the front area out.

I went here for an oil change on my 2024 Ford Maverick. I chose the lower end full synthetic oil…read morechange because I don't put a ton of miles on my vehicle, and let's just say I was shocked at the end price.... I had a 'coupon' and after all the taxes, shop fees and whatever other charges they added. I paid nearly full price! I understand inflation etc but Wow! Way too expensive!!!! Service was Ok. Not real happy about my experience at this location.

Oil Change and filters...Tyler was Excellent !! Quick and Easy..Explained everything as he…read morecompleted the work

I called Mr. Tire to get a quote on a set of 4 Goodyear WeatherReady 2 tires. I got a quote of $907…read moreout the door after $100 Mr. Tire instant rebate. I elected to purchase the tires from Mr. Tire over other places due to this $100 instant rebate. I dropped my van off one the night before the scheduled. I asked the price to verify the quote. I was told $100 more than my original quote. I had Mr. Tire do the work since the price was comparable to other tire places. During the courtesy inspection, I was told that I needed a new cabin filter, wipers, and alignment. I declined to getting the cabin filter, and wipers but elected to do the alignment. Upon picking up my Honda Odyssey on a Friday evening, I noticed that I was charged $26.99 for a cabin air filter. I figured since they charged me, I won't go back in and complain since its done. However, I decided to check the cabin filter myself and it was not replaced. I went back to Mr. Tire on Saturday for a refund. I took my cabin filter inside to show that it was not replaced. The customer service agent didn't know what to do. He went to another room and talked with someone. He came back and informed me that they could not give me a refund as it was a day after the purchase. I had to call the corporate office to get a refund. I do not understand how you can't give a refund when you offer price protection; if you find a lower price in 30 days on many items, Mr. Tire will refund you the difference. Mr. Tire offered me a free oil change. I accepted the oil change, though I was still paying $26.99 for it since I was not getting refunded. Noted in the picture is the mileage sticker. 101,840 at time of service. Look at my mileage from a day after the tires were completed. 101,182. Off by over 700 miles. I would not recommend Mr. Tire for tires or vehicle maintenance.

Went for new brake pads all around. They try to upsell on everything…read more Never have I ever had new brake pads and the mechanic didn't rotate the tires. Until now. And should have shopped around for prices because they were the most expensive pads ever!!

The service was pretty good. They were nice, polite, and helpful. Their location is next to other…read morebusinesses to take up your time. It was good.

I had an appointment for tires this morning at 9am. When I made the appointment, I was told it…read morewould take about an hour to an hour and a half. It's now 11:30 and my car hasn't even been taken in. They said it would be at least two more hours -- all with no communication throughout the process. Had I known my car would be sitting in the parking lot for almost three hours, I could've done more than sit in their waiting room. VERY POOR CUSTOMER SERVICE. I've been to NTB for all my tire/alignment/shock absorber needs for at least 10 years but, because of this, will never step foot in NTB again. UPDATE 2/6/22 -- I received a call from NTB customer service saying they want to "make it right" and offered to send out a $150 gift card for NTB services. I just received it and, what a joke! I received coupons! One for a $19.99 oil change, one for $50 off the list price of a service over $250, and, probably the one that makes me feel most special, A FREE BRAKE INSPECTION! NTB, congratulations, you found a way to make my experience even worse!

Very nice employees great service and very quick price was very reasonable and fair. Best place in…read moreParma!

I got an oil change here because my car was almost 100 miles over due. So I go here not my normal…read moreplace but I thought I'd give them a try. Oil change manger was nice, older gentleman missing a tooth was doing my oil change. He drops the dip stick in the hood, instead of trying to find or telling someone he went to work on the next car. Once the younger gentleman came to my car he asked where was my dip stick then he says it fell inside. So he goes under the car start unscrewing the plastic under the body. He couldn't get it, now he's unscrewing the plastic from under the hood. He's under the hood moving and pulling trying to get the dip stick. All on a nut shell my car making a noise now that it wasn't before and I left messages with no call back. Today is Wednesday, I call and talk to a guy by the name of John, very rude guy I can't and I won't drop my car off there because I work 12 hr shifts mon-fri. He said it nothing they can do unless I drop it off and if it was even caused by them‍‍‍ Yes it's definitely something y'all can do pay for my diagnostic test and we can take it from there. Beware use caution with this place The oil change manager was cool but John was very rude and nonchalant.

There had been a response to my original review asking that I initiate contact…read more I did. Its been a week now without response. Is this the part where I state that the wait times for jiffy lube are not limited to just thier physical locations?

Did an oil change 6 months ago at the Brunswick location and the synthetic oil change was 109.99…read more Flash forward and the same oil change was 139.99. It was also 14.99 for each additional quart of oil. I had them close the hood and I went to Valvoline right down the street. The same oil change was 112.99. Additional oil was 12 dollars. I saved money going somewhere else. Must be magic oil at Jiffy Lube in Brunswick. I also will say that the lady that greeted me to take the info was not exactly happy to be there.