I drove all the way from my home in Parma Heights (about 4 miles) just to get my tire fix from…read moreDiscount Tire. I've gone to them before- they are honest and will tell you the situation and the rough estimate of the cost. They are usually under their quote! I LOVE these guys!

I do not recommend this establishment. You make an appointment, you show up, and they tell you that…read moreyour appointment is actually three hours later.

I had an appointment for tires this morning at 9am. When I made the appointment, I was told it…read morewould take about an hour to an hour and a half. It's now 11:30 and my car hasn't even been taken in. They said it would be at least two more hours -- all with no communication throughout the process. Had I known my car would be sitting in the parking lot for almost three hours, I could've done more than sit in their waiting room. VERY POOR CUSTOMER SERVICE. I've been to NTB for all my tire/alignment/shock absorber needs for at least 10 years but, because of this, will never step foot in NTB again. UPDATE 2/6/22 -- I received a call from NTB customer service saying they want to "make it right" and offered to send out a $150 gift card for NTB services. I just received it and, what a joke! I received coupons! One for a $19.99 oil change, one for $50 off the list price of a service over $250, and, probably the one that makes me feel most special, A FREE BRAKE INSPECTION! NTB, congratulations, you found a way to make my experience even worse!

This is one of the best locations in the area customer service is on point Jen and Mario are both…read moreknowledgeable and make sure everything is taken care of prefer this location over the others. I would make an appointment so you have less wait time as this location is busy

I thought they would be less expensive than the dealership. I called this location and he assured…read moreme they would beat the dealership by up to 15%. They ended up being more expensive. I felt I was deceived. Do not recommend.

Kevin, Tim and the entire team at Rad Air, I cannot thank you enough for what you have done for…read moreme. You guys are amazing! In Ohio for a family reunion from AZ, not knowing that the gas pumps in Ohio have both green handles for gas and diesel, I accidentally, not paying attention put regular gas in a diesel engine. Thank the lord and the team at Rad Air, they were able to flush the engine and get a Mercedes van up and running. Thank you again, from the bottom of my heart.

all I have to say is, don't drop your car off and don't expect them to call or send a notification…read morewhen the service is completed. also, check your receipt when the service is completed. Definitely disappointed.

Went there for a few different services. I had researched the best wiper blades (not all brands the…read moresame!) and bought them. Asked if they -- when done with the other services -- would install them. Last time I tried, I scratched my windshield. I was willing to pay, of course. The guy (who was gruff, no customer service attitude) never even looked up from the computer: "We don't install customer parts." No worries. I don't go back to places that don't want my business.

My family and I were on a half cross country road trip. Our vehicle broke down when we were 6 hours…read morefrom home. After calling 4 other shops with no immediate solution, they fit us in with just enough time where we only lost a couple hours, rather than a couple days. We cannot be more grateful for the manager Dustin, and the mechanic who fixed our vehicle so quickly and efficiently. God bless these employees, they deserve all of your business.

I've been going to Conrad's for over nearly 20 years to get various things done on my car, from…read moregetting my tires worked on or an oil and filter change. Today I went in because the nails holding the fender lining came off. The guard was in good condition but needed to be screwed back in so it wouldn't break off as I'm driving. The employee at Conrad by the name of Chris, came out inspected and after more than 6 tries and an hour later found the perfect bolt and nut to fix it. Otherwise I would have to go back to the dealership to get what I needed. I was extremely impressed with Chris. He didn't give up, made various inquiries until he found what he needed. Someone else I know would have given up. Thank you Chris!

Thank you Willie's Garage. I want to share a story with the yelp community about Willie's…read more We started taking our vehicles here in the fall of 2022. At the time it really never occurred to me to do a yelp review for an auto mechanic. This is long over due. We would always take our cars to the dealership for any type of service. And never thought twice about it. In September of 2022, we had an issue with our Lincoln MKC where the engine light kept coming on. Like clockwork we took it to the local Lincoln dealership in Westlake , where we purchased it from in 2016. At the time this was happening there was around 60k miles on the car. After doing some initial online research about why the engine light would come on, the thought was something that it could be fixed with it not being too costly. After going to the dealership to diagnose and attempt to fix the car, we got an astonishing diagnosis. Per the dealership the engine needed to be replaced!!! Upon getting this news I was stunned. How in the world a car that was maintained well with only 60k miles need a new engine that was 6 years old??? Expressing my frustration with the dealership they did not offer any alternate solutions except to give a "discount" on being a valued customer the last 6 years. The original quote for a new engine was close to 8k and with our "valued customer discount" they took it down to 7k. Still digesting this information I was in shock that this was the only option or having to get a new vehicle. Now, the good part. Once I came to the realization of this, I started asking family & friends about any local mechanics they use that are trustworthy & honest for a second opinion. I got Willie's Garage information and made an appointment for them to have a look. Around $800 total the car was fixed!!!!! Ever since that , we do not take our cars anywhere else for service. Today we sold the MKC. It was bitter sweet as it was a reliable vehicle for the 8 years we had it. Thank you to Willie's for having an alternate option on repairing the vehicle two years ago. In today's environment I find it challenging encountering businesses that have their customers best interest in mind and not their profit. Willie's has made a life long customer out me & my family. Good work, honest service and more than reasonable prices for repairs. If you are looking for a good mechanic I highly recommend going to Willie's!

By far the best mechanic in the area. Extremely friendly, doesn't try to upsell you, and does a…read moregreat job. 10/10 would recommend.

Great and funny guy. Reasonable pricing, I even saw him give a struggling mother of two a better…read moredeal it was like a movie. I don't think anyone else would've patched my tire with the size of the hole, he never once tried selling me a new tire, even when his first patch failed, he tried something different and it worked! No extra charge either. He even stayed open late when I called at 6:30 and he closes at 7. This sounds like a fake review but my experience here genuinely was astounding in every way

Hard working family owned business. We loved the owner and he gave us a great deal on a brand new…read moretire. We highly recommend!! If you want a reliable place that sells used tire hit them up!

My car needed brakes, rotors, and sensors. Dave was able to schedule this, the very next day! He…read morehad the vehicle looked over and called with the estimate. He had the car repairs completed, later that afternoon. I couldn't have asked, for better service! The total cost, in my opinion, was very reasonable! I will have any future work completed by this company!

From the owner: Complete Auto & Truck service and repair. All Models…read more For more than 30 years, our family-owned-and-operated automotive repair shop in Brunswick, Ohio, has offered complete auto care services for vehicles of all makes and models. Whether you need a quick tune-up or a new pair of tires, Brunswick Auto & T

I just purchased four brand new tires from Berea tire (Sam and staff) they were always very…read moreproficient very trustworthy I would recommend this tire shop to anybody!!!!!! I will always take my business to Sam!!!!!

Without going into detail we have had mixed experiences here. Our most recent experience was…read moremaddening. They fixed my daughter's oil leaking problem to the tune of $800. But when she drove the car home, there was outrageous and unsafe steering problems. Yes, it's a very old Camry with a lot of miles, and she had already decided this would be her final big investment prior to buying her next car. She's 25 now, and got it used while in college. When we brought it back up there, they were basically like, Oh, yeah she needs a steering alignment, as well as x, y and z. They never said a word, and she had been so relieved she would have a repaired car for her 40 minute work commute the next day. Nope. Just kept the car there for another couple days, while making arrangements again to get to work. Two days later, we pick up the car along with another bill for 5 or 6 hundred. Prior to this, we had good experiences, but I'm undecided whether I'll go back after they returned the car in that condition, knowing full well it was a big problem, instead of of giving her a call about it. They are fast, and have convenient hours.

when I moved to Strongsville, I started going to Strongsville auto service and Nash has been…read morenothing but wonderful! He's a true Christian and honest man and he's done nothing but help me every inch of the way. I feel so very blessed to have found him and know him and I would highly recommend anyone to go to him at any time. He is honest and always!!!

Just want to take a moment for a shout-out to the team at Strongsville Auto Service. They are…read morehonest, competent, and fair. We've been taking our vehicles to them for 15+ years and have recommended them to many others as well. Their reputation for integrity as a business is well-earned. We are really grateful to have their automotive expertise so closeby, and recommend them highly.